I just cannot get this prophoto to work. Help please?

GHP

Suspended / Banned
Messages
1,864
Name
Gary
Edit My Images
Yes
Hello, me again.
OK, I have my own domain, hosted by easily.co.uk, which is www.gh-photographic.com It has Wordpress installed, and Prophoto4. I have bought one of the add on templates, which is called "Clean Slate".Example here: www.http://prophotoblogs.com/store/clean-slate/

I have been having all sorts of problems.

1: If I am working in the Wordpress editor and I click on the view site in the top left corner, it goes to http://user40308.vs.easily.co.uk/ and not gh-photographic.com. Any-one know why? Also, even if I go to gh-photgraphic, and then click on the logo on the site, it goes to user40308 instead of back to gh-photographic.

2:I am having a lot of trouble trying to get the contact form to work.Usually, all that happens is in the browser bar, it says #showhidden, but nothing happens.On the couple of occasions it has worked, if it gets filled in, it then comes up with an "internal server error", and doesnt send the info from the form to my e-mail address, even though I have followed all the instructions in the tutorials. Then, without changing anything, re-visit the site, and it doesn't work. Even the masthead images don't change, which they are supposed to, as a slideshow. Again, sometimes they do, for no reason.

3:Finally, for now at least, another strange one. If I load 2 tabs, one pointing to gh-photographic, and the other one pointing to user40308, there are differences betwenn the 2 pages. On the menus above the masthead, there is a different typeface between them, even though I have never changed them (I dont know how to yet).
How can this be? Surely it should be the same.

I am getting thoroughly cheesed off with this now. All I want is a basic site, with a "Home page, eventually a gallery or 2, and a blogsite. I know there are some wordpress gurus on here, and I have received some good advice already, but this is doing my head in.
 
Last edited:
http://user40308.vs.easily.co.uk/ is the real web address of your web space, you are still going there when you click www.gh-photographic.com but the real URL is hidden.

Not sure how you do it with that host but in the domain name settings there will be options of where it has to direct to.
In practice it won't make much difference to the average user so long as the pages all work once on the site.
 
OK, they are both set to http://user40308.vs.easily.co.uk. If I click on the box, it tells me not to change it unless I change the FTP settings too. I havent used ftp, as I didnt think I needed to.
 
http://user40308.vs.easily.co.uk/ is the real web address of your web space, you are still going there when you click www.gh-photographic.com but the real URL is hidden.

Not sure how you do it with that host but in the domain name settings there will be options of where it has to direct to.
In practice it won't make much difference to the average user so long as the pages all work once on the site.

If I go to easily.co.uk, and go to my admin, I can change where it points to. At the moment it is set to point to my Linux hosting (user40308).It has other options to point it to.(Holding page, external website, etc etc)
Does this help?
 
You shouldn't need to use ftp but you can always change it if you do. Making sure you change the ftp settings is just making sure you will be uploading files to the right place.

Change both boxes to http://www.gh-photographic.com and click save changes. It may log you out and you may have top log back in again.
 
3:Finally, for now at least, another strange one. If I load 2 tabs, one pointing to gh-photographic, and the other one pointing to user40308, there are differences betwenn the 2 pages. On the menus above the masthead, there is a different typeface between them, even though I have never changed them (I dont know how to yet).
How can this be? Surely it should be the same.

interesting, its almost like each domain name is running a separate page :thinking:

for example the home page they say:

© 2012 GH Photographic|ProPhoto Photo Theme Designed by Dawn Alderman Design

© 2012 GH Photographic|ProPhoto theme Designed by Dawn Alderman Design
 
You shouldn't need to use ftp but you can always change it if you do. Making sure you change the ftp settings is just making sure you will be uploading files to the right place.

Change both boxes to http://www.gh-photographic.com and click save changes. It may log you out and you may have top log back in again.

Right, done that, and guess what, it worked. I had to log back in, and when I click on the visit site, it loads, and the masthead images are doing a slideshow, and the contact form loads!!
Was it as simple as that?
 
Although the page seems to load, and the contact form drops down when clicked, if I fill it in, it comes up with an internal server error, and won't send the message.

Also, if I click on the logo, which should send me home, it still points to user40308 etc.
I have never set a link to the logo, and can't see where that would be done.
 
Last edited:
Right, done that, and guess what, it worked. I had to log back in, and when I click on the visit site, it loads, and the masthead images are doing a slideshow, and the contact form loads!!
Was it as simple as that?

Although the page seems to load, and the contact form drops down when clicked, if I fill it in, it comes up with an internal server error, and won't send the message.

Also, if I click on the logo, which should send me home, it still points to user40308 etc.
I have never set a link to the logo, and can't see where that would be done.

The link at the top should come from the settings you just changed.

If you want to PM me your username and password I will take a look.

What error do you get when filling in the contact form?
 
OK, re the above post, I just looked in the WP HEader and logo bit, and there was an alternate url for the logo. I got rid of that, but now, after saving and clicking on visit site, the masthead has stopped working as a slideshow, and the contact form has stopped working. This is what is so confusing. How could doing a small change like that screw up the contact form and the slideshow on the masthead?
 
OK, re the above post, I just looked in the WP HEader and logo bit, and there was an alternate url for the logo. I got rid of that, but now, after saving and clicking on visit site, the masthead has stopped working as a slideshow, and the contact form has stopped working. This is what is so confusing. How could doing a small change like that screw up the contact form and the slideshow on the masthead?

Try putting your alternate url as http://www.gh-photographic.com/
 
Back
Top