How to get a CEO's email

PatrickO

PatrickO

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Having massive hassle with Veissmann UK customer services over our central heating boiler.

Anyone know how the get the email of Veissmann UK CEO?
 
You need @Lynton
I'm sure he has them all on fast dial :D
 
I googled it for my hassle with EE/orange :)


Sent from Button Moon.....
 
it's dead easy and despite many flames on here and elsewhere "It doesn't get results...." it does.

Obviously the head honcho doesn't read it, but most large companies have 2 tiers of customer service.. general shyte and "oh, we better do something" .. aka the ceo's office = escalated complaints.. which you bypass by going straight to the ceo..

go to google and type in "CEO email address".. pick what yuo want from there... (By the way Ronan.Dunne@O2.co.uk is .. erm shall we say.. I type Ro.. and up he comes... however, O2 did well on the existing 12 month contract if i signed up for 2 more years...

Hope that helps.. If not pm me, or call me..
 
I seem to have some kind of reputation here!!!! :)

I was taught from an early age.. "don't take sh*t"..
 
Cobra said:
You need @Lynton
I'm sure he has them all on fast dial :D
Click to expand...

You know I had images of
Bat-signal.jpg
 
Update on this.

2-3 weeks of trying to get "customer services" (a misnomer if ever there was) to take notice. Emailed the MD this morning and after a couple of email exchanges the problem is sorted and a repacement part will be fitted FOC.

Many thanks to all who replied (y)
 
PatrickO said:
Update on this.

2-3 weeks of trying to get "customer services" (a misnomer if ever there was) to take notice. Emailed the MD this morning and after a couple of email exchanges the problem is sorted and a repacement part will be fitted FOC.

Many thanks to all who replied (y)
Click to expand...

Excellent result. Once again this route proves to be a good choice after exhausting the standard customer service option.

Which email address was it that worked?
 
neil_g said:
i dont think anyone said this does not work, there was just some debate on whether the actual CEO receive these emails and that its just another layer of CS.
Click to expand...

I never said they did...

Merely saying the extra effort of finding and emailing the CEO / MD is a good option.
 
ACW said:
Excellent result. Once again this route proves to be a good choice after exhausting the standard customer service option.

Which email address was it that worked?
Click to expand...

I emailed using the one you suggested, but reply was from Alan's one.

Also ceoemail.com have a facility to request email address if not listed on the site. I used that and they updated the site and emailed me a notification with the MD's email within about an hour.
 
Excellent :thumbs:
 
neil_g said:
i dont think anyone said this does not work, there was just some debate on whether the actual CEO receive these emails and that its just another layer of CS.
Click to expand...

Pretty much most of the time, however when twins were very little, so about Oct/Nov 2012, our phoneline went down but still had internet (work that one out??) I emailed the CEO who was then ian butterworth.. about 9ish on a sunday night...

Had an email back from him (or someone pretending to be him) but signed off as him and "sent from my blackberry", effectively to say would be resolved the next day...

8am.. knock on the door, BT engineer who quoted....." The big boss told me, this is the first job of the day!!" - he wasn't a happy bunny, as it involved him going from here to the exchange (3.4 mile?) and back a few times... however he did like 5 sugars in his tea!!! :-)
 
Lynton said:
Pretty much most of the time, however when twins were very little, so about Oct/Nov 2012, our phoneline went down but still had internet (work that one out??)
Click to expand...

I was told that T'internet uses a different part of the phone line, when I had the same issue.

5 sugars in his tea?
I guess he needed all the energy he could get, rushing a little over 3 miles ea/way,
several times.

The could have given the poor sod a van though.
:D
 
Cobra said:
I was told that T'internet uses a different part of the phone line, when I had the same issue.

5 sugars in his tea?
I guess he needed all the energy he could get, rushing a little over 3 miles ea/way,
several times.

The could have given the poor sod a van though.
:D
Click to expand...

ha ha... oops I meant 3/4
 
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