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It's probably the smallest box they do! If they put it in a jiffy it would go as a letter and you'd moan if it got squashed!

Accidental double post, sorry.
in fairness there were actually two of them.
I noticed my neighbour had a delivery this morning. I just asked her, "How big is your box". She slapped my face![]()
All this is true, and with warehouses that aren't as fully automated as Amazon, it's often impossible to use the smallest box possible.The packers are the frequent target to blame on threads like this. But in a large warehouse the packaging "decisions" are made by volumetric software systems. The box is the first item picked then individual items are added to it.
With the opening post it's easy to see what's happened. The length of the tube has determined the size of the box, it's the smallest box long enough to fit the tube. The tube is part of the "item" as it comes from the supplier. Amazon do not ship unprotected product packaging regardless of how solid/protected that product packaging is - even if the tube was large enough to accept a standard Amazon delivery label (which it doesn't look like it could).
A client of mine runs a pick-and-pack, the volumetrics are a PITA to keep on top of. Suppliers are always changing their product packaging, and the software's decisions can be thrown by even minor errors in recorded dimensions.
