Hotmail rant ......

[chrisnjulie]

My emails had stopped coming through so I rang O2 as they supply my phone and email address and the email saying that inbox was full had come from O2 ! They said that my problem was with Hotmail as thats who I access my email account through and I must have exceeded my quota of mail space . So I googled Hotmail Support and found a free phone number , I rang them .......they said I had a Trojan virus and that my pc/mobile had been hacked . They said the hacker is gathering all of your information as we speak and they have to act quick to stop them .....ok I said , BUT before we help you we need to just take a small payment of £109 !! Oh .....I cant afford that right now I said , I'll just have to not use the web until I can . I said thanks for your help and hung up . I then rang my local computer shop and took my laptop in to them .....£15 later - my email inbox was full but not on my laptop or phone , its in some kind of microsoft folder , so they deleted over 5000 emails and BINGO it works great !
The fella in the pc shop said it was a big scam and that Hotmail and Microsoft cannot be contacted by phone and they try to con you out of money - I was bloomin mad . So please be aware of SCAMS !!

 

[sep9001]

Thanks for the heads up.

Have you changed you password for the hotmail account?

 

[antihero]

Virus detection by telepathy... I like it

 

[darkman]

Confused why this is a hotmail rant when clearly it's a scam rant to do with something missed out on your part surely
Did they totally remove the problem. Surely just deleting a folder didn't cure it

 

[neil_g]

Confused why this is a hotmail rant when clearly it's a scam rant to do with something missed out on your part surely Did they totally remove the problem. Surely just deleting a folder didn't cure it

Indeed.

There are a tonne of scams involving people pretending to be MS at the moment. Only ever use the official methods of contact on MS pages. Normally the telephone numbers are reserved for technet subscribes.

Sounds like a fob off / misleading diagnosis from the PC shop too.

 

[bildo]

If I EVER have an issue like this my first port of call is Google. Anything to do with a free e-mail provider asking for money is ALWAYS going to be lies.

If I'm honest, I also doubt what the local computer place said about your inbox being full, I've had my Hotmail account for 13 years and I've NEVER deleted any e-mails. I can't figure out how many I have but it must be an insane amount.

More likely than anything they just got rid of the virus and didn't actually need to do a thing to your Hotmail imo, might be wrong though.

 

[chrisnjulie]

Thanks for the heads up.

Have you changed you password for the hotmail account?

Ooooh no I haven't ......good point , will do it now ! Thanks .

 

[chrisnjulie]

Confused why this is a hotmail rant when clearly it's a scam rant to do with something missed out on your part surely
Did they totally remove the problem. Surely just deleting a folder didn't cure it

Quite right its a scam rant .....but in this case it was to do with Hotmail !

Deleting this folder cured my pc totally and removed the problem!! Its my local pc shop and I've used them a few times , quite trust worthy I would say !

 

[chrisnjulie]

If I EVER have an issue like this my first port of call is Google. Anything to do with a free e-mail provider asking for money is ALWAYS going to be lies.

If I'm honest, I also doubt what the local computer place said about your inbox being full, I've had my Hotmail account for 13 years and I've NEVER deleted any e-mails. I can't figure out how many I have but it must be an insane amount.

More likely than anything they just got rid of the virus and didn't actually need to do a thing to your Hotmail imo, might be wrong though.

Well whatever the pc shop did it cured it for £15 and not £109 like the scammers wanted ! To be honest I didnt know who to turn to and would never have thought have going to Google !!
I access my O2 mail account through Hotmail ! I dont understand all that kind of stuff tbh .
I just wanted to give people the heads up on the scam as I'm sure there are others like me out there ! I thought 'Hotmail' would have been trustworthy BUT obviously this so called Hotmail Support was just a scam number ! (I dont mean Hotmail aren't trustworty , just the fact this free phone number comes under the heading of Hotmail support )

 

[sep9001]

Ooooh no I haven't ......good point , will do it now ! Thanks .

Make sure the password is alpha numeric and contains *** or /// etc..