High res images on USB not showing on TV monitor

Trappe

Trappe

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Rory
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I have 14Gb worth of high res Jpegs which I have transferred to a usb stick.

I have processed the images and saved them through Photoshop 2024 on an Imac. The average size of each jpeg is 14 to 18 Mb. The USB has been formatted to exFat as I want the USB to be used on PC & OSX.

I have also used Blue Harvest to remove any hidden files in the folder.

The last time I did this was around three years ago and there were no issues. I have tried the USB in two Smart TV's (Panasonic and LG) and they both come up with "Cannot read file" and "file not recognised"

Just in case there was a USB stick issue I used a CF card on a reader and the same applies. The thumbnail of the images both show on the tv screens for the USB stick and Card reader.

I have reduced the size of a couple of images and tried again, just in case it was a file size issue, however the same message pops up.

Any tips or ideas please ?

edit.....just tried images edited through Photoshop 2023. They work. All images processed through Photoshop 2024 the message on the Tv monitor comes up as file not recognised !
 
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Is there a difference between the file name extensions produced by 2023 and 2024?

e.g. does one produce "myfile.jpg" and the other "myfile.jpeg"?
 
Just a thought but are the images in CMYK format, some devices don't like CMYK images.
 
Nikon f1.8 said:
Since you are on a Mac open one of the files in Preview and export as jpeg, and see if that file opens.
Click to expand...
Thanks. just tried that and left the file extension to jpg and jpeg. Did not work. I have uploaded 14Gb to a photo printers web site and there were no issues. I also tried Flickr with a high res 35mb image. same again no issues. I have also tried the images on a fast CF card with no joy. Everything appears to be working but not off a USB onto a TV !
 
If you have another usb stick spare to test, try slowly working through from the simplest option to find the problem.
Start with just a single image, low res (1920x1080 for example, to match HD format, with a simple name (EG Test.jpg) just in the root of the usb drive (no folder).
If that shows, then work through increasing complexity until you find what is stopping them showing.
 
Though you said you have successfully done this before......was that using the same Panasonic & Samsung TVs that mentioned?

If not or perhaps even if are, what exactly are the TV specs in regard to displaying still image files (i.e
. File type and memory stick/card formatting?)
 
Box Brownie said:
Though you said you have successfully done this before......was that using the same Panasonic & Samsung TVs that mentioned?

If not or perhaps even if are, what exactly are the TV specs in regard to displaying still image files (i.e
. File type and memory stick/card formatting?)
Click to expand...
The Panasonic is the same one which I used a couple of years ago for a slideshow off a USB from high res files. There were no issues then. The other Tv is less than 12 months old so there should be no problem with future proofing...hopefully.

I will be trying the USB out on a Windows laptop later as well as another TV. I will post any progress or lack of on here later.

Thanks
 
Trappe said:
The Panasonic is the same one which I used a couple of years ago for a slideshow off a USB from high res files. There were no issues then. The other Tv is less than 12 months old so there should be no problem with future proofing...hopefully.

I will be trying the USB out on a Windows laptop later as well as another TV. I will post any progress or lack of on here later.

Thanks
Click to expand...
Yes, trying on a PC is a good idea:)

However, the fact that two different makes & ages of TV will not display them (now) just kind of points to/infers they are, for some reason, not reading the USB stick properly. That is why I asked about the TV specs in regard to photo (file type & resolution/file size) and USB stick format/file structure.

I understand your frustration as it worked before.......but something does appear to have changed compared to your previous method. :thinking:

I'll look forward to your update as I hate a technical mystery!
 
FWIW
I found this in an online guide for Media Playing on Panasonic

USB stick needs Fat16 or fat32
 Commercially available USB memory devices are supported. (Those with security functions
are not supported. Operation is not guaranteed.)
 USB memory devices other than those formatted in FAT16 or FAT32 cannot be used.
 Up to 32 GB of USB memory in size are supported.
 Only single partition configuration is supported.

And about resolution
Jpg/jpeg/jpe JPEG Number of pixels: Maximum 4096 x 4096 (supports baseline only)
YUV format: supports YUV444, YUV442 and YUV440
Colour mode: supports RGB only


Edit
I was too slow C&Ping as @Mozthecat posted the same manual I found and copied page 4 info above.

Edit2
I surmise the issue is the use of exFAT and not FAT16 or FAT32 as per the guide.
 
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Faldrax said:
If you have another usb stick spare to test, try slowly working through from the simplest option to find the problem.
Start with just a single image, low res (1920x1080 for example, to match HD format, with a simple name (EG Test.jpg) just in the root of the usb drive (no folder).
If that shows, then work through increasing complexity until you find what is stopping them showing.
Click to expand...
Cracked it !! When saving as a Jpeg there are three options, Baseline (standard) Baseline Optimized and Progressive. When I started using Photoshop 2024 the jpeg default was Progressive jpeg. TV's don't like progressive images. I have saved a few to Baseline (standard) and they work.

tessst by Rory Trappe, on Flickr
 
Trappe said:
Cracked it !! When saving as a Jpeg there are three options, Baseline (standard) Baseline Optimized and Progressive. When I started using Photoshop 2024 the jpeg default was Progressive jpeg. TV's don't like progressive images. I have saved a few to Baseline (standard) and they work.

tessst by Rory Trappe, on Flickr
Click to expand...
Keep an eye on it. One of my computers with photoshop seems to default back to progressive every now and then. No idea why but I watch for it now.
 
Trappe said:
Cracked it !! When saving as a Jpeg there are three options, Baseline (standard) Baseline Optimized and Progressive. When I started using Photoshop 2024 the jpeg default was Progressive jpeg. TV's don't like progressive images. I have saved a few to Baseline (standard) and they work.

tessst by Rory Trappe, on Flickr
Click to expand...
Interesting, I have a Panasonic TV that is very temperamental when displaying jpg's. I will check the settings and see if that's the problem. Thanks for posting your solution. (y)
 
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