I work in IT, and I've seen dozens of PC's running Norton that still managed to get infected with really nasty viruses, and all Norton did was relieve them of a few pounds , slow the PC down and offer a false sense of security.
You should remove Norton ASAP and try something else. AVG, Avast, Malware Bytes, Kerio firewall, zonealarm are all decent products.
Try netstat -a in a command window to see what is running.
You may need to do a full format and reinstall windows to get rid of certain viruses.
You should remove Norton ASAP and try something else. AVG, Avast, Malware Bytes, Kerio firewall, zonealarm are all decent products.
Try netstat -a in a command window to see what is running.
You may need to do a full format and reinstall windows to get rid of certain viruses.