Have you ever been refused to have your photos printed?

Never been refused a print but a mate at work wanted to get a picture scanned and printed (I think) at Asda. But it was a portrait shot done by a professional of her and the hubby and was told she couldn't get it done because it was the Professional's work and not hers. Odd behavior from Asda I thought as I've never seen or heard of it before until now. Bit of a pain though, having to "prove" its yours.
 
interesting thread, I have experienced this recently at costco, I was well chuffed..

Anyhow I have photographed my mates wedding and want to give the couple and the families CDR's of the images as well as a fully interactive DVD, is there a copyright release letter i could send so they dont have any hassle at the printing end.

Steve
 
I think you need to give ASDA a break here they are in a way protecting your images :) Take it as a compliment that they think your shots are of Professional standard. I had this issue with my local branch of ASDA and showed her my card and gave her a link to my site, filled out the form and have had no issues since. They are obviously doing this to protect themselves but it is nice to know that wedding or portraits shots I take are not going to get reproduced as Purplefungus has suggested his mate tried to do!
Ricky
 
mattyh said:
@ fletch - lets be honest.. Asda don't care about who owns the copyright, they only care who will get sued.. if they've got a signed disclaimer saying that X owns the copyright, it absolves them from responsibility.
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Not quite, theres the unfair exclusion clauses act of I think 1980 (you can't exclude away basic liability)
I doubt it's Asdas fault, more lightly a "jobsworth" (possibly a failed trafic warden type) just didn't want the hassle of finding the paperwork. Wayne
 
I've read this thread with interest and failed to see anyone pick up on one obvious cause for concern, and that is the asda staff who reviewed the photo's may have seen something in them that is already copyrighted elsewhere, such as a manufacturers logo?

As for the machines in asda, when you load up your images and make the selections a screen appears where you confirm you own the copyright. I assume, maybe incorrectly, that all asda store machines have this disclaimer now?

Personally, I've never encountered any issues at any printers ever, except for boots (the chemists) many years ago who refused to print some pics of my baby daughters in a semi naked state (just nappies). I think they have their roots in the quaker society, thus the moralistic approach to what they printed in those days.
 
You can own the copyright to the image without owning the copyright to all the elements in it (cars, furniture, drink cans etc).

As a photographer I am pleased that Asda are taking this stance. Many people do not understand that they do not own the copyright of pictures they pay to have taken of themselves and think they can buy one copy, scan it and print as many as they like
 
personaly I would look at getting your own photo printer, you will almost certainly get better quality than asda anyway. at the end of the day asda are not a "real" lab, they just have a machine that is set up a certain way.

with your own printer you can play have different sizes and see what works, and in reality it may cost a few pence more on ink etc, but it is worth it when you get just one bad batch from asda /tesco
 
Slightly different situation but I did some weddings photos for a friend last year (guest with a camera) and when she went to get printed copies (not at Asda though, it was actaully in Chicago) they refused unless they had a signed letter from myself stating they could reproduce them.
 
foodpoison said:
But on the occasion we get people coming in with photographer's photos, wanting to get them reprinted. Unfortunately, unless they have written permission from the photographer giving them permission to get the photo's printed, or can prove the photos were taken by themselves, then we won't print the photos without the person who is printing them signs a document saying that they accept all responsibility for any breach of copyright they undertake.

Hope that clears it up a bit.
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I understand the reasoning behind their stance and it's fair enough, but what exactly would they accept as proof that a photo was taken by you?
 
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