Has anyone used Digital Rev? Want a 600EX-RT

Stu Blackpool

Stu Blackpool

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Yep, I've used DR for my battery grip and a few other things. Totally fine and you can track your order from start to finish. It's great, and more importantly totally safe.
 
i have bought from simply electronics a few times. Good prices and i had to use their returns service once. All went well and i would recommend them
 
Thanks folks, will hit the button tomorrow then. Just thought it worth an ask as they are going for more than that even second hand in the classifieds on here.
 
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You might like to google "simply electronics problems" first..........
 
Thanks guys, after a bit more Googling I went with Digital Rev as £319 delivered is an awesome price.
 
I can't remember if I bought my flash from there or the pana' people, but either way it's a great flash. I've barely used it other than on a charity shoot, but plan on spending some time with it when I'm off work next month. I'm tempted to get another, or just be sensible and get the remote trigger for now :D
 
Good decision Stu. Ive used DR a few times, probably spent around £5000 with them. No issues at all.
I also used Panamoz, and again, all went well.
I would never use Simply Electronics, so many bad threads about them (there si a very large on over on AVForums).

You do know how they save you money dont you?
 
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As a matter of interest do they cover import/customs charges on ALL items?

AL
 
I ordered a new lens from DR on Friday afternoon (Canon 24-70mm F/4L IS) - it arrived before noon today.
 
Thanks for the peace of mind guys. Got a grip problem now so may order some batteries from them too if the flash arrives safe and sound as again, they are very cheap. (£50 each)
I realise these will all be grey imports but that doesn't bother me as long as they are genuine and work properly.
 
I can offer more reassurance as I have bought two cameras over past 12 months from DR. Both came fast & no issues with additional/unexpected charges.

So enjoy (y)
 
hello. just signed up. i am looking for a new Canon 60D DSLR body. This is of course not the latest model although the high street prices just do not reflect this.
Googling around, the best prices seem to be online with Portus, Simply Electronics and Digital Rev, all of which appear to be importers.
i do not know any of them from a hole in the ground.
A quick scoot around here indicates that the first two are considered dodgy but the latter not. Can someone just explain why DR is different?
cheers
 
dave_bass5 said:
Yes, on everything, and will re emburse you if you do get charged.
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Erm, their updated T&Cs state otherwise, and I'm sure somebody here ended up with a bill quite recently.
 
dubphoto said:
hello. just signed up. i am looking for a new Canon 60D DSLR body. This is of course not the latest model although the high street prices just do not reflect this.
Googling around, the best prices seem to be online with Portus, Simply Electronics and Digital Rev, all of which appear to be importers.
i do not know any of them from a hole in the ground.
A quick scoot around here indicates that the first two are considered dodgy but the latter not. Can someone just explain why DR is different?
cheers
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Not sure on imported/grey prices, but Digital Depot have them @ £499.

I guess because DR is an established seller & in the main can be trusted?
 
ukaskew said:
Erm, their updated T&Cs state otherwise, and I'm sure somebody here ended up with a bill quite recently.
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Chris, they did change the wording in their T&C's before Christmas, but only 4 days ago this was posted after a sales enquiry;
DigitalRevDeals said:
Hi Bob,

Yes. The price is all inclusive, you are not required to pay any tax/duty. If carrier contacts you about this, you can contact our customer service department and we will settle it for you.

Christy =)
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So buyers should be fine?
 
thanks for comments.
a digital rev ad has just popped up at the top of this page on my screen!
had a quick look at their terms and conditions from that link which reads to me that their price does not include any import duty/VAT whatever. that is down to the buyer if it gets levied. not what i was expecting ie something that would differentiate them from the other importers with less impressive websites. this is all very confusing i do appreciate the feedback.
 
Flash Arrived today - Awesome shipping performance. 3 days to my door.
Works fine and I am very happy, will be using these guys again!
 
dubphoto said:
thanks for comments.
a digital rev ad has just popped up at the top of this page on my screen!
had a quick look at their terms and conditions from that link which reads to me that their price does not include any import duty/VAT whatever. that is down to the buyer if it gets levied. not what i was expecting ie something that would differentiate them from the other importers with less impressive websites. this is all very confusing i do appreciate the feedback.
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I believe that sometimes they do include import duty and vat in the price or at least used to depending on the deal and it's always clearly stated. Their shipping carriers will charge you the duty (normally you'd get a bill by post a few days after delivery) so be sure to add that to any price you see before hitting the buy button.
 
Stu Blackpool said:
Flash Arrived today - Awesome shipping performance. 3 days to my door.
Works fine and I am very happy, will be using these guys again!
Click to expand...
Nice one. Did you happen to notice what the declared value was on the shipping label? Did it mention toy sample?
Just wondering if they have changed their practice.
 
Steep said:
I believe that sometimes they do include import duty and vat in the price or at least used to depending on the deal and it's always clearly stated. Their shipping carriers will charge you the duty (normally you'd get a bill by post a few days after delivery) so be sure to add that to any price you see before hitting the buy button.
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Noted. Thanks.
This is pushing me further away from this buying route. As a potential buyer I just want to know what is the bottom line in order to be able to make an informed decision. I accept that buying a grey import has risks eg resolving warranty problems, which can be offset by an expected "saving" on the often inflated UK high street price. If the price that you pay the importer/supplier is not final this is a bit misleading.
Interesting to note scepticism on here for new posters with fulsome praise of some of these sites, something I had not considered before. By the same token one would expect more adverse postings if buyers are getting regularly tagged for import duty.
 
The "saving" are due to DR not declaring the true value of the items. At least, this was how they used to do it. If you got caught they would reimburse you. Its not legal although i have no issues with this as the savings can be huge.
If they are now not saying they will cover the VAT etc then to me that means they are still risking under valuing, but the buyer is on his/er own if they do get caught.

Could be wrong though.
 
Under Customs law, the importer is liable for all duty and taxes, so DR have no liability so legality on their part is a non-issue. However, you, as importer could certainly be held responsible for any under-declaration of value.
 
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dubphoto said:
If the price that you pay the importer/supplier is not final this is a bit misleading.
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Not really, you're the importer not DR and they make it clear it's your business to pay import duties (unless it's included in the deal) and vat not theirs. It's up to you to make sure you know the score before you hit the buy button. The way I decide is to work out the final cost including duties and see how much of a difference there is between that and a UK suppliers price. If the difference is large enough bearing in mind the potential costs of returning an item* for repair then I will buy it that way, if not I'll go for a UK supplier.

*I'm pretty sure DR have a UK address you can return stuff to for warranty work which helps.
 
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Yellowbelly said:
If DR were in the UK, that statement may or may not be legally enforceable. However, they are in HK.
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I fully understand that! All I'm saying is DR have said they'll pay if your purchase gets stopped. (which most grey sellers won't)
 
Steep said:
Not really, you're the importer not DR and they make it clear it's your business to pay import duties (unless it's included in the deal) and vat not theirs. It's up to you to make sure you know the score before you hit the buy button. The way I decide is to work out the final cost including duties and see how much of a difference there is between that and a UK suppliers price. If the difference is large enough bearing in mind the potential costs of returning an item* for repair then I will buy it that way, if not I'll go for a UK supplier.

*I'm pretty sure DR have a UK address you can return stuff to for warranty work which helps.
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Fair point. Is there a quick and dirty way to calculate import duties?
 
I was about to order a canon 10-22mm from DR. i'll try and find out more before I commit to a purchase.
 
Posted to wrong post.
 
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However, to paraphrase, (and this is a major simplification), the value on which Customs duty is calculated is defined as cost of the goods+insurance+carriage.

The value on which VAT is payable is the Customs value (As arrived at in step 1) plus the duty payable. In other words you pay VAT on the duty too.

As an example, for goods for which the pricepaid was £100, insurance for the carriage £10, and carriage cost £20 and a duty rate of 10%, the duty payable is (100+10+20) X 10% = £13.00

The VAT payable would be 20% of (100+10+20+13) = £28.60

Total revenue payable = 13+28.60 = £41.60

You may also be liable to pay an admin, or clearance fee to the carriers.
 
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OldCarlos said:
I fully understand that! All I'm saying is DR have said they'll pay if your purchase gets stopped. (which most grey sellers won't)
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I can't find this on their website now. I Know they used to make a big deal of this but it does seem like they have changed their policy, or are at least playing it down.
 
OldCarlos said:
I fully understand that! All I'm saying is DR have said they'll pay if your purchase gets stopped. (which most grey sellers won't)
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Interesting that they state precisely the opposite on the only 'official' mention of it on their website, particularly as I believe that's a fairly recent change to their T&Cs.

I imagine from a customer services / internet reputation point of view they will reimburse anyone 'unlucky' enough to get caught, but you wouldn't have a leg to stand on if they played hardball reading their T&Cs.
 
Dave, have you checked out their pages on this site/TP? http://www.talkphotography.co.uk/threads/ask-prices-here.281220/ You can usually get a bit of extra discount too if you ask.

Chris, if they say they'll pay.....then don't, they will lose plenty of business very quickly! Reputations & customer service can be knocked down pretty quickly these days on the .net (eg BIG Norman, procamerashop etc...)
 
"However, to paraphrase, (and this is a major simplification), the value on which Customs duty is calculated is defined as cost of the goods+insurance+carriage.
The value on which VAT is payable is the Customs value (As arrived at in step 1) plus the duty payable. In other words you pay VAT on the duty too.
As an example, for goods for which the pricepaid was £100, insurance for the carriage £10, and carriage cost £20 and a duty rate of 10%, the duty payable is (100+10+20) X 10% = £13.00
The VAT payable would be 20% of (100+10+20+13) = £28.60
Total revenue payable = 13+28.60 = £41.60
You may also be liable to pay an admin, or clearance fee to the carriers."

Thanks. Crikey!

"Chris, if they say they'll pay.....then don't, they will lose plenty of business very quickly! Reputations & customer service can be knocked down pretty quickly these days on the .net (eg BIG Norman, procamerashop etc...)"

I guess their (and this goes for any similar importer) appetite for retaining reputation would be tested severely if called upon to address more than an occasional random challenge.
 
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