Fuji X100V eye sensor problem

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Have I done something wrong? My eye sensor has decided to stop working and when I switch it to OVF/EVF only it comes and goes in that I have to press 'play' and then again to bring the viewfinder back on. Everything seems to work fine if using the LCD. I have checked the Screen Settings and everything is set to Eye Sensor but nothing seems to happen. The battery is fully charged.
 
There is no View Mode button on the X100V, you have to use the menus. I have done that and the menu is set correctly to Eye Sensor.

I fiddled about and set a function button to change View Modes and when I press it to turn on the OVF it does. When I press the function button until Eye Sensor comes up then the viewfinder stays on as long as I have my eye to it. When I take my eye away, the viewfinder goes off and the LCD comes on -- as it is supposed to do -- but putting the camera back to my eye does not do the reverse. Therefore it is a fault in that the Eye Sensor is only toggling one way.

I've only had the camera since January so that's a bit annoying.
 
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Took it back to LCE this morning, they confirm there is a problem and it's gone for repair.
 
As an aside, I really wouldn't miss the eye sensor if Fuji got rid of it. With the X100T I have to cycle through a bunch of superfluous modes to get back to where I started, and now you have to use menus too? A simple button that just switched between viewfinder and LCD would suit me fine.
 
I like the eye sensor feature, although I tend to have the bodies set to EVF rather than auto or rear screen.

Glad the OP's getting it sorted and hope that Fuji's service department is still as efficient as it has been in the past.
 
Mostly I use the X100T at eye level. But when I need to use the menu, it defaults to the EVF if I'm in that mode, which is really awkward. So I switch mode to send it to the rear LCD, but then have to cycle through the modes to get back to the EVF for shooting (counting button presses or checking the EVF or LCD to see where I am). The ideal solution would probably be a configurable cycle where you can disable the modes you don't usually want so you don't have to click past them every time.
 
Well, here is an unfortunate update. Got my camera back and they have fixed the eye sensor problem...and introduced an intermittent power problem. Sometimes the camera comes on with a faint blue screen on the LCD then won't turn off!!! I'm taking it back on Monday and they'd better replace it as I don't trust this one anymore. If they won't replace it I shall be onto Fuji in a big way as their product is not worthy of the price I paid. Actually, I'm a bit pig-sick of it now, it's just over six months old and for a £1000+ camera I am unimpressed to say the least. Two faults in half a year is more faults than I have had, in total, on any camera of any make since 1972. Whatever happens I think I'll get rid of it and buy another Nikon, really the Fuji is an over-complicated piece of crap.

I've just been thinking and strangely, the only other camera I've ever had a problem with, is another Fuji, an X20. That one went for several years before failing to work on aperture priority for some reason. I gave it to my son who mostly uses program mode.
 
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On the flip side, I've have 15+ Fuji bodies and never had a single issue.
My £1800 Nikon d700 and £1500 Nikon 16-35 on the other hand decided to mutually destroy eachother.
To call Fuji an over complicated piece of crap is a little overboard because you've had a small issue.
 
TCR4x4 said:
On the flip side, I've have 15+ Fuji bodies and never had a single issue.
My £1800 Nikon d700 and £1500 Nikon 16-35 on the other hand decided to mutually destroy eachother.
To call Fuji an over complicated piece of crap is a little overboard because you've had a small issue.
Click to expand...

Two small issues and numerous trips to the local city to hand it over and collect then being without it for weeks. It was only six months old at first fault and IMO I should have been offered a replacement as it shouldn't be my problem.
 
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ShinySideUp said:
Two small issues and numerous trips to the local city to hand it over and collect then being without it for weeks. It was only six months old at first fault and IMO I should have been offered a replacement as it shouldn't be my problem.
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You can do it all on line and they send you packaging and arrange a courier all from your door or post office at no cost. Service is excellent.

Retailers do not offer a replacement on first repair, but they will if you ask on a second.

I had the sensor replaced on my xt30 as it developed a microscopic chip. When it came back the flas was not working. They replaced the main processor and board as wel as the entire top plate. As the flash is an integral part. Virtually a new camera now. And works beautifully.

I would only worry if they did not do everything necessary to complete a repair. All their repairs give you a years guarantee, should anything go wrong again.
 
Terrywoodenpic said:
You can do it all on line and they send you packaging and arrange a courier all from your door or post office at no cost. Service is excellent.

Retailers do not offer a replacement on first repair, but they will if you ask on a second.

I had the sensor replaced on my xt30 as it developed a microscopic chip. When it came back the flas was not working. They replaced the main processor and board as wel as the entire top plate. As the flash is an integral part. Virtually a new camera now. And works beautifully.

I would only worry if they did not do everything necessary to complete a repair. All their repairs give you a years guarantee, should anything go wrong again.
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So since this is the second repair I can legally ask for a replacement, do you think?
 
ShinySideUp said:
So since this is the second repair I can legally ask for a replacement, do you think?
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Yes From the retailer. Not the manufacturer.
However if you send it back again you will now have a camera that has been checked more thoroughly than a new one is likely to be, because it will have had personal attention and testing.
For the same reason, I Ike to buy refurbished from their shop, rather than new
 
Well I went to the shop this morning and after seeing the video I took of the intermittent fault, they replaced the camera without demur. TWP, the fault on the camera was put on BY Fuji repairers, they fixed the original fault and gave it an intermittent one, so there's no real guarantee of efficacy with an official repair.

In praise of London Camera Exchange Plymouth, I must comment on how helpful and friendly they have been, not only with this problem, but for their sales staff in the past too. I suppose I've put over £10,000 their way over the years.

Re my complaint about 'over-complicated piece of crap' in an earlier post, I am mollified now and am no longer having an unreasonable rant.
 
Sorry to hear about your problems Shiny. I've got the GAS for one of these cameras, but a thread like this is off-putting.

And now I'm wondering where is best to buy. Can one go direct to Fuji? Are their prices fair. And I think I read somewhere on these forums that Fuji have a scheme where you can 'hire' before deciding (?)
 
Nod said:
I like the eye sensor feature, although I tend to have the bodies set to EVF rather than auto or rear screen.

Glad the OP's getting it sorted and hope that Fuji's service department is still as efficient as it has been in the past.
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Hi Nod

Can you configure it to disable EVF & OVF to use rear screen only?
 
In fairness DooD, I have been harsh on the Fuji X100V and probably appear to be condemning this camera, and Fuji in general. I suspect this is because I am a little autistic and when I buy something it has to be right or I find it quite unnerving and uncomfortable. So when I spend well over a grand on something only to have it fail some six months later and then to have the repair also fail in a different way I tend to freak out a bit. As I said in my last post, I went back to London Camera Exchange and showed them a video of the intermittent fault that Fuji had introduced while repairing the eye sensor and they replaced it immediately with a full, new guarantee. I have bought a lot of stuff from LCE over the years and they are my goto place for camera equipment as their customer service is excellent. I like the camera, although I have found the bewildering choice of functions and where you can put them a little daunting at times, but Youtube has a myriad of videos to help me out so I mostly know what I'm doing now.

Despite my previous moaning, I would recommend this camera if a premium compact is what you are after and I would honestly recommend LCE for your purchase. They are as competitive as anyone price-wise [grey import companies aside] and having a physical presence in the high street is an absolute bonus without which explaining what what was wrong with my camera the second time around would have been a nightmare as it only failed every two or three weeks.
 
Hi Martin & thanks

I've decided to forget this X100V for the time being.

I've got a perfectly good street camera (or two) and prime lenses I never use.

Hmmm .... maybe the next in the X100 range.
 
d00d said:
Hi Nod

Can you configure it to disable EVF & OVF to use rear screen only?
Click to expand...


On which bodies? My comment was more generic than aimed at the X100 series. It's VERY rare that I use the rear screen for anything other than setting the things up - if I'm out shooting, I tend to be wearing contacts and having to find my reading specs is a PITA!!! The rare exception is when I'm trying to do astro (wide field) shots when I will make sure I have my readers easy to find.

I keep wondering about an X100? but keep managing to talk myself out of it since I'd find the fixed focal length too restrictive. If I feel the need for something small and unobtrusive, the X-Pro and pancake prime will do the job.
 
Thanks Nod

I've been doing street for years with a tilt up screen, no VF, that's all I need. I got interested in the latest X100 because it now comes with the tilt up screen but, like you, I'm managing to talk myself out of it. I think.
 
d00d said:
Hi Nod

Can you configure it to disable EVF & OVF to use rear screen only?
Click to expand...
I don't think you'd have a problem with any of the X100 series if you just wanted to use the rear LCD for everything. It's when you want to use the EVF/OVF for some things (like composing), and the LCD for others (like reviewing and menu selection), that switching between them is more complicated than it needs to be. But if you aren't interested in the eye level finder, there might be other cameras (including from Fuji) that would suit you just as well, or better, without the overhead of the clever hybrid EVF/OVF (which adds size and expense to what is still a fixed lens camera).
 
I'm with Nod, I can't focus close to a LCD and only use it for shot review, it's the whole reason behind me having the X100V or, previously, the X20 -- they have a viewfinder.
 
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