russellsnr
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- Russell
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Well just a word of caution to anyone that wants to order from Formatt directly.
I ordered the wide angle holder and 77mm adapt ring on the 27th November, now I live in Greece and thought it would maybe take a little longer to arrive and with the bad weather in the UK even a little longer but yesterday I still had nothing so phoned Formatt and spoke to a nice sounding lady who advised me that the order had not even been sent yet 21st December they do not have any in stock, now I don't mind waiting as I need them for my nice new filters that are still waiting in there folders. I no companies sometimes have problems but would it not be good customer relations to at least tell when ordering that there will be a delay or at least email rather than waiting for customers to ring?
Maybe someone from Formatt may read this but not holding my breath!!!!
Russ.
I ordered the wide angle holder and 77mm adapt ring on the 27th November, now I live in Greece and thought it would maybe take a little longer to arrive and with the bad weather in the UK even a little longer but yesterday I still had nothing so phoned Formatt and spoke to a nice sounding lady who advised me that the order had not even been sent yet 21st December they do not have any in stock, now I don't mind waiting as I need them for my nice new filters that are still waiting in there folders. I no companies sometimes have problems but would it not be good customer relations to at least tell when ordering that there will be a delay or at least email rather than waiting for customers to ring?
Maybe someone from Formatt may read this but not holding my breath!!!!
Russ.