You need to understand how flash works and how the shutter works.
On synch speed the shutter is open fully and the flash can fire once to expose properly. If the flah fires once when your shutter speed is too high (you probably will never see this on a new camera because overides are in place to prevent it) part of the image where the shutter curtain is still travelling blocks outthe flash and so you get part image, part blank. THAT is why there is a synch speed, it is the last chance speed where the curtain will be fully open when the flash fires.
Now, with high shutter speeds. Instead of the first curtain travelling across, a pause with it fully open, then the second curtain setting off on its jaunt closing the shutter, the two curtains start off just a little way apart and a slit travells across the frame, the width of this slit alters according to the shutter speed set. To synch with this the flash fires a burst of mini flashes, like a strobe, so that each slice of image gets a bit of flash to illuminate it.
By setting your shutter to synch speed or slower (the curtains stay open but for slightly longer each time you go down in speed a notch) you ensure that one, fast burst of flash will hit the entire image frame - or at least the ambient will.
Then set your flash according to the aperture you need to balance the shutter speed you have chosen. If you want the flash to illuminate the subject properly and the rest to be a little dark, so the "person" stands out from the background then you need to UNDEREXPOSE the ambient a touch (1 sto, 1.5 stops, maybe 2 stops on a bright day) this ensures the background and surrounding light is slightly dark, the flash lit bits of the picture will be "correct" as in they will get the full illumination from the flash provided they are in range.
Your faces being too bright are due to one of two things. Either your flash was too close for the power you had it set to, OR the combination of flash and ambient aggregated together to give overlit areas - shiny areas in an image will burn out before matt areas, because more light is reflected - that is what makes them appear shiny to our eyes.
Faces are generally shiny so they will overexpose easily, especially with direct, bright light like flash. So you simply have to adjust your flash level to suit THE FACES - then let everything else do its thing.