DekHog
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- Derek
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OK, this is a weird one, but thought I'd throw it out here anyway as I know there's techy/IT types frequent this place......
Basically a brand new mini PC (Beelink GTR5) with fingerprint sensor - only reads the first part of fingerprint setup for the middle of the finger - as soon as it prompts you to do the outer part, nothing, absolutely nothing.
Now, we know it's not the software (Win 11) as millions of people are using it successfully. I suppose the thing that's bugging me is how can the fingerprint sensor 'know' you're using the outer part of the finger, surely it either works or it doesn't and can't actually tell which part of the finger you're using?
Yup, I've done the whole 'update driver' thing and have reinstalled Windows from scratch twice and tried setting up Windows Hello during setup - exactly the same issue.
I suppose I'm just looking for thoughts on it, as a definitive answer is unlikely - Google basically came up with nothing for this specific issue..... Beelink support said to send it back to them.... in China! Sorry, that's not happening unless it dies a death...... it would be gone for weeks, and it would cost me £25 to send it.....
Basically a brand new mini PC (Beelink GTR5) with fingerprint sensor - only reads the first part of fingerprint setup for the middle of the finger - as soon as it prompts you to do the outer part, nothing, absolutely nothing.
Now, we know it's not the software (Win 11) as millions of people are using it successfully. I suppose the thing that's bugging me is how can the fingerprint sensor 'know' you're using the outer part of the finger, surely it either works or it doesn't and can't actually tell which part of the finger you're using?
Yup, I've done the whole 'update driver' thing and have reinstalled Windows from scratch twice and tried setting up Windows Hello during setup - exactly the same issue.
I suppose I'm just looking for thoughts on it, as a definitive answer is unlikely - Google basically came up with nothing for this specific issue..... Beelink support said to send it back to them.... in China! Sorry, that's not happening unless it dies a death...... it would be gone for weeks, and it would cost me £25 to send it.....