expedite electronics

dean messenger

dean messenger

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Dean
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anyone heard of them. no contact number or address i can find. seem to be listed on amazon as well as there own website.
state UK warehouse and RMA's to return to UK warehouse too.

the few reviews ive found seem to be favourable.

reason i ask about them is they list the Tamron 150-600 for stupidly low price of £583.93 free delivery

http://www.expeditelectronics.com/t...r-canon.html?gclid=CPu1mPuO0MUCFeHJtAodSw8Akw
 
I have no personal experience of them but I know someone who has bought from them several times with no issues. Seem to be on a par with Panamoz. They cover the customs charges and provide tracking. Plus if you're using paypal it should provide a safety net?
 
Its not wether they deliver or not, its what they do when things dont go quite as well as they should.
 
Read the T&Cs

If item(s) opened or damaged the packaging, we still accept the return but we'll charge a 5% re-stocking fee.

You need to open it to check it right? See how this starts getting expensive, as per all the other retailers you are looking at.
 
twist said:
Read the T&Cs

If item(s) opened or damaged the packaging, we still accept the return but we'll charge a 5% re-stocking fee.

You need to open it to check it right? See how this starts getting expensive, as per all the other retailers you are looking at.
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thats most likely only if you wish to return under there 14 day returns policy and not if the item is actually faulty which they give 1 year warranty.
thats pretty standard with many UK websites too 7-14 days return unopened policy.
 
interestingly they get a 7.4 out of 10 on trustpilot from 200+ reviews. which for a china based company is pretty high as most people who put reviews on there are normally to complain
 
dean messenger said:
interestingly they get a 7.4 out of 10 on trustpilot from 200+ reviews. which for a china based company is pretty high as most people who put reviews on there are normally to complain
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Maybe it isn't too bad for a Chinese seller, but tbh it aint brilliant. I treat ALL reviews on such sites with caution & seek out the bad reviews first.
 
dean messenger said:
thats pretty standard with many UK websites too 7-14 days return unopened policy.
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Only the ones who are breaking the law. If you're a UK distance seller you have to allow returns even if the packaging is opened. Whether or not the item is still fit for (re-)sale afterwards is irrelevant.
 
StewartR said:
Only the ones who are breaking the law. If you're a UK distance seller you have to allow returns even if the packaging is opened. Whether or not the item is still fit for (re-)sale afterwards is irrelevant.
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Is that still the same under the new consumer contracts I thoughts restocking fees were allowed now for certain returns?
 
StewartR said:
Only the ones who are breaking the law. If you're a UK distance seller you have to allow returns even if the packaging is opened. Whether or not the item is still fit for (re-)sale afterwards is irrelevant.
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depends on the product. dvds for instance and perishable goods. there are certain other exceptions too ( batteries if i recall ) though you will find many many UK companies do not abide by the law ( just look at plenty of them and there ToC's , its the same in regard to refunding return shipping fee's. many wont do that or refund original shipping costs either.
also if it is business to business sales then you are pretty much tied by whatever terms they set in the instance.
worked 8 years for an online etailer dealing with the technical support and returns and it was a darn minefield .
i think in regard to restock fee's that would have to be clearly stated at time of purchase just like the terms and conditions should be included as part of any quote or invoice but its another quagmire shady area that many companies dont practice to the letter of the law.
 
jakeblu said:
Is that still the same under the new consumer contracts I thoughts restocking fees were allowed now for certain returns?
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Yeah but no but...

There are certain types of items where the general right to return doesn't apply: CDs and DVDs if the seal has been broken; personalised items; perishable items; etc. I don't think that's changed.

What has changed between the Distance Selling Regulations 2000 and the new Consumer Contracts Regulations 2013 is that retailers are now entitled to make a deduction on your refund if the goods are returned in a state which reduces their value. However the benchmark for this is that you are allowed to handle them as much as you would be able to in a shop. So if you carefully unpack an item, inspect it, and then carefully repack it, the retailer should not be able to make a deduction and should give you a full refund. My interpretation of the regulations is that retailers are not allowed to have a policy of charging admin fees or return fees or restocking fees, but must base the amount refunded solely on the condition of the goods when they are returned. But I should stress hat this last bit is only my interpretation and I haven't seen any case law one way or the other.
 
StewartR said:
Yeah but no but...

There are certain types of items where the general right to return doesn't apply: CDs and DVDs if the seal has been broken; personalised items; perishable items; etc. I don't think that's changed.

What has changed between the Distance Selling Regulations 2000 and the new Consumer Contracts Regulations 2013 is that retailers are now entitled to make a deduction on your refund if the goods are returned in a state which reduces their value. However the benchmark for this is that you are allowed to handle them as much as you would be able to in a shop. So if you carefully unpack an item, inspect it, and then carefully repack it, the retailer should not be able to make a deduction and should give you a full refund. My interpretation of the regulations is that retailers are not allowed to have a policy of charging admin fees or return fees or restocking fees, but must base the amount refunded solely on the condition of the goods when they are returned. But I should stress hat this last bit is only my interpretation and I haven't seen any case law one way or the other.
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the downside of that is there are unscupulous traders out there who will when they get a returned item back then claim its damaged/ wasnt shipped by correct method/ inadequate packaging etc and try to knock a few quid off the refund. also they dont have to refund for upto i think its 28-30 days so some will hang on to your money until the last minute just to annoy you.
still its a little off topic and still researching the above mentioned retailer
 
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StewartR said:
Yeah but no but...

There are certain types of items where the general right to return doesn't apply: CDs and DVDs if the seal has been broken; personalised items; perishable items; etc. I don't think that's changed.

What has changed between the Distance Selling Regulations 2000 and the new Consumer Contracts Regulations 2013 is that retailers are now entitled to make a deduction on your refund if the goods are returned in a state which reduces their value. However the benchmark for this is that you are allowed to handle them as much as you would be able to in a shop. So if you carefully unpack an item, inspect it, and then carefully repack it, the retailer should not be able to make a deduction and should give you a full refund. My interpretation of the regulations is that retailers are not allowed to have a policy of charging admin fees or return fees or restocking fees, but must base the amount refunded solely on the condition of the goods when they are returned. But I should stress hat this last bit is only my interpretation and I haven't seen any case law one way or the other.
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Thanks for that, I wasnt too sure how the new regs worked
 
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