ex-display lens reserved.wise move?

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Eazy

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hi all,
last night ive reserved a nikon 24-70mm on jessops website to be picked up later in the day.the branch phoned to say the only one they had left is the one on display. can anyone tell me if its a wise move to go ahead n buy it or are there reasons not to. what things should i be looking out for if i do go in to view it? should i ask for discount?

cheers
Eric
 
You can always ask for a discount and see what they say.
 
i reserved it *** it was an "online discount".would it be cheeky to ask for more off?
 
Display models are usually all Jessops' stores have - after watching an entire case full of lenses collapse when one of the staff was filling it, resulting in a pile of of expensive Canon glass and a laughing shop assistant I wouldn't buy one....
 
thanks for the reply guys, il be going in the afternoon n see what they say.they said over the phone its been on display for only a week n half which i dont buy so just have to see what kind of condition its in.
 
Jessops have a 30 day no quibble returns policy. Try for more discount, if you can. Oh, and Jessops where i am in Bluewater, definately have more stock than just display stock in that store, thats for sure! I bought a 24-70 f2.8 from them, and they had 5 in there, plus the display one.
 
I would be happy to buy ex-display if there were no problems with the lens. I would expect a hefty discount though, otherwise why bother?
 
I'm not familiar with the lens but is it an expensive one? If it's more than £500 I'd be less concerned about it being a display model than if it was a cheaper item as less customers will have been interested in it and the ones who were probably had more respect for it than those looking at cheaper equipment.
Obviously that's a massive generalisation - you might get the odd person wanting to handling it despite knowing they can't afford and equally you get people with cheaper gear and massive respect for it - but in general I think it's fair logic.

I'd still be looking for a discount though. You reserved a new, unused lens and that's not what they're giving you. Personally I would have cancelled the reservation and then gone in to the shop to look at it.
The idea of an online-only discount on something that's coming from a shop anyway is ridiculous, if they can sell you to it at that price when you pay online they can do it in the shop, so if they don't give a further discount just walk.
 
I asked for a discount on a 17-50 ex display and they said no, depends on store I guess.
 
Flash In The Pan said:
You can ask all you like, the chances of getting a discount are negligible and 20% is probably all of the profit margin and a bit more....
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I think you're right. I have heard that Jessops generally won't discount lenses.

I don't see why this is their policy though, maybe there are enough people willing to pay full price for what is essentially a used item. Personally, I don't see how its any different to buying a car that has been used as a demonstrator. It's been used to sell other brand new stock and that is why its margin shouldn't matter, its served its purpose, it is worth less than a box fresh example.
 
If your Jessops is anything like my local, the 24-70 is behind glass. Should protect it from the unwanted grubby mitts touching it. However this doesn't mean it hasn't been used. Just slightly better than if it was exposed to everything.
 
I'd imagine it's their policy because they're probably getting spanked by online-only retailers and they need all the money they can get so they keep low stock and sell as high as possible. It's fairly well known they don't make much money on lenses and cameras, that's why they usually push accessories so hard.

WP-UK said:
If your Jessops is anything like my local, the 24-70 is behind glass.
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They take them out of the cabinet to let people look at/try them prior to sale.
 
Yeah, i don't see why you would bother going for a used one really. if you want it then get it. If you can get it elsewhere then do that.

I would at least ask for a discount though or maybe a free filter or something.
 
DazJW said:
They take them out of the cabinet to let people look at/try them prior to sale.
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Yeah, but surely its still better than being directly on display? I'm probably chatting out my arse like normal.. :lol:
 
I have just reserved a 7D with 15-85mm at a store thats their display one. I have paid no deposit and will see what its like when I get there. However, they did offer a sandisk 8 gb CF Card free, but as I have a few cards I pushed for them to match the best price on camerapricebuster which they did and with the option of 0% should I want it.
 
A friend of mine was going to buy a new camera from Jessops. She was initially told it was "ex-display" then she was told that the box had been raided to steal its eyecup for the display model, so it was actually "brand new". She got it home and it didn't even turn on. To their credit they refunded her the money, but she was offered no discount when it was "ex-display". I get the impression some Jessops sales assistants say whatever you want to hear to get a sale... Is there any reason you're buying from Jessops and not online?
 
I recently bought a 5d mkII and 24-70 and some other bits n bobs from jessops. Tried to get a bit of discount and was told flat out no. Seemingly since they almost went bust a few years ago and culled 1/3 of their staff the only discounts they are allowed to offer are predetermined by HQ. Ie 30% off memory cards etc when buying a camera.
 
escaperoo said:
I recently bought a 5d mkII and 24-70 and some other bits n bobs from jessops. Tried to get a bit of discount and was told flat out no. Seemingly since they almost went bust a few years ago and culled 1/3 of their staff the only discounts they are allowed to offer are predetermined by HQ. Ie 30% off memory cards etc when buying a camera.
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I brought a lens today and the guy who served me said would you like a filter for that I said no thanks then he said Il knock £5 off it and I said I'm ok thanks then he said how about if I knock £10 off?

They must be able to give some discount
 
duttytd said:
I brought a lens today and the guy who served me said would you like a filter for that I said no thanks then he said Il knock £5 off it and I said I'm ok thanks then he said how about if I knock £10 off?
They must be able to give some discount
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That's because:

DazJW said:
It's fairly well known they don't make much money on lenses and cameras, that's why they usually push accessories so hard.
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I suspect there's more commission on or higher sales targets for accessories too.
 
Jessops often try to pass off opened box goods as new. It took three attempts at ordering my Sony 70-300G to get a brand new copy. Twice I turned up to pick it up and was presented with ex-demo copies, at full price.
 
gad-westy said:
I think you're right. I have heard that Jessops generally won't discount lenses.

I don't see why this is their policy though, maybe there are enough people willing to pay full price for what is essentially a used item. Personally, I don't see how its any different to buying a car that has been used as a demonstrator. It's been used to sell other brand new stock and that is why its margin shouldn't matter, its served its purpose, it is worth less than a box fresh example.
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It's not quite the same, demonstrators at car dealerships have been registered and used on the road, whereas the lenses in Jessops' case are more akin to brand new cars sitting in the showroom.

By your reasoning any car that has been sat in a showroom, new and unregistered should therefore be sold as "used" because someone may have opened the door and sat in it....
 
I've been to Jessops and seen "ex display" models sold that were quite obviously returned or "faulty" items items. ( One guy was buying an ex display compact while one of the assistants was furiously trying to remove the faulty goods sticker from the box/ He didnt buy it because of the dent in the body. Probably the reason it was returned.
On another trip ( this was a few years ago) I saw used/ ex display lenses with price stickers on the front element.
It doesnt boost my confidence in Jessops, but they offer a returns policy so if you arent happy they will take it back
Allan
 
Flash In The Pan said:
It's not quite the same, demonstrators at car dealerships have been registered and used on the road, whereas the lenses in Jessops' case are more akin to brand new cars sitting in the showroom.

By your reasoning any car that has been sat in a showroom, new and unregistered should therefore be sold as "used" because someone may have opened the door and sat in it....
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I would have to disagree, my understanding of a new lens is, never been used before. If it's been taken out the box, put on a camera it is used. I'm happy to buy a used lens, but at used prices. Ex-demo lenses for new price? Not for me anyway.
 
To be honest, I'd avoid Jessops entirely. Their customer service & support is an absolute disgrace. In store I suppose it could be okay if you're willing to risk a used lens, as you've no idea what's happened to that lens. Sure you'll have a warranty, but my experiences this month with Jessops scream to avoid them in future.

I bought a 60D, grip & accessories with them via their 0% finance over 6 months. Just like saving, plus a boost to the credit rating so all good. In theory. They have basically BS'd me for long enough for it to be too long to cancel the finance agreement and are being deliberately vague in getting stock. Soon, shortly, as soon as possible and after I lost my rag with them today I got "mid June" from them when they HOPE to have stock. All other retailers have had stock now, but somehow they don't know when they're getting stock, what has been ordered, or even if my camera will be in on any specific date.

Bit of a rant, but they are literally the worst company I've ever dealt with, with the possible exception of Vodafone.
 
Iv'e asked in two Jessops if they ever sell D90 display models and both said yes but absolutely no discount so I don't see the point, whereas Best Buy said they give a 10% discount ie about £50, and I didn't think even that was worth saving. So I've found a good used one and saved about £150, and asking the question on here some people don't think even that is worth it, but it is when you haven't got the £150!!
 
Flash In The Pan said:
By your reasoning any car that has been sat in a showroom, new and unregistered should therefore be sold as "used" because someone may have opened the door and sat in it....
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I'd expect a discount on a showroom model, not as much as a demonstrator but more than a factory order.

Showroom models get beat up, especially with brands popular with families kids get in and kick bits of trim off etc. People fart in the seats... yeh, i want a discount!

In this case I'd buy online then you get a good price on a box fresh model, we can only speculate on the condition of jessops ex-demo gear and that doesn't put me in the best mind for dropping £1k on it.
 
Before buying my D90, I looked in Jessops, mainly to 'test and try'. I noticed that the plastic screen for the LCD display was Jessops own brand, rather than Nikon. Asked if one was supplied with the camera and was told it would be a Nikon one; the Jessops' was for demo purposes only. The real reason was probably so the the OE one wouldn't be scratched and they could then sell the display model as new. I also witnessed a lens being dropped and put back on display. Having said all that, I doubt if they are alone in these sorts of practices.

Ernie
 
nano said:
...... People fart in the seats...
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Brilliant :lol::lol::lol::lol::lol: I never thought of that!
I used to Live in Coventry at the time it was the centre of the car industry. Knowing what I know about how they were made and the friends I had that made them was enough to ensure I newer bought a new car, at least, not one made in Coventry!

If I was buying a used lens, I would look at somewhere like mpbphotographic or Mifsuds. At least they are honest with their descriptions and mpb's business is to sell used stuff, their reputation relies on being good at what they do.


Allan
 
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Johnd2000 said:
Jessops often try to pass off opened box goods as new. It took three attempts at ordering my Sony 70-300G to get a brand new copy. Twice I turned up to pick it up and was presented with ex-demo copies, at full price.
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I had the same issue with this lens and Jessops. The seal on the box was broken and the guy in the shop was trying to convince me that he had opened it so that I can examine the lens (how kind and helpful :nono:). I looked at the seal and it looked like its been opened a while ago. I refused to buy it and he was not happy at all, it turned out to be the last one they had in store :thumbsdown:
 
allanm said:
Brilliant :lol::lol::lol::lol::lol: I never thought of that!
I used to Live in Coventry at the time it was the centre of the car industry. Knowing what I know about how they were made and the friends I had that made them was enough to ensure I newer bought a new car, at least, not one made in Coventry!

Allan
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The Jaguar e-type was made in coventry. Thought by some, including Enzo Ferrari, to be the most beautiful car ever made.

Steve
 
Seriously, if you go and look at a lens and there is nothing wrong with it and they don't give an ex-display discount (jessops probably won't as its margins are so tight) but the price was otherwise good, you wouldn't buy it? It will have the same warantee etc as one fresh out of the box and you will have the statutory rights. What about if it was another shop and not jessops?
 
menthel said:
Seriously, if you go and look at a lens and there is nothing wrong with it and they don't give an ex-display discount (jessops probably won't as its margins are so tight) but the price was otherwise good, you wouldn't buy it? It will have the same warantee etc as one fresh out of the box and you will have the statutory rights. What about if it was another shop and not jessops?
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Why would you?

Even if it was in VGC!??

Why not just buy a brand new sealed one? :thinking:
 
Y15HAL said:
Why would you?

Even if it was in VGC!??

Why not just buy a brand new sealed one? :thinking:
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Depends if you can get one, just like the post tsunami state we are in at present! I would certainly consider it if it was in mint condition. Any marks and it would either have to be discounted or refused.
 
menthel said:
Seriously, if you go and look at a lens and there is nothing wrong with it and they don't give an ex-display discount (jessops probably won't as its margins are so tight) but the price was otherwise good, you wouldn't buy it? It will have the same warantee etc as one fresh out of the box and you will have the statutory rights. What about if it was another shop and not jessops?
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For me, it does not matter that whether its Jessops or any other shop. I dont mind buying display models as long as they say it is. I dont like it when they say an item is brand new and then end up finding out that its not.
 
architectfadi said:
For me, it does not matter that whether its Jessops or any other shop. I dont mind buying display models as long as they say it is. I dont like it when they say an item is brand new and then end up finding out that its not.
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Nail. Head. Hammer.

I think that this is precisely the point. As long as we are informed of what we are buying (and thus not being mis-sold an item) we would deem that a perfect transaction. I too would expect a discount of sorts if I was informed prior to the sale that it is indeed an ex-display model. If I found that out after the transaction, I would be most annoyed too!
 
nano said:
In this case I'd buy online then you get a good price on a box fresh model
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Umm, the op stated he was buying online

Eazy said:
hi all,
last night ive reserved a nikon 24-70mm on jessops website to be picked up later in the day.the branch phoned to say the only one they had left is the one on display.
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the only difference being he was arranging to go and collect the item at his local branch. If he'd simply ticked the "delivery" option there's a fair chance he's still have received a display model but without being told that this was the case and buying from another retailer doesn't guarantee the same thing wouldn't happen there too.
 
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