EBAY problem > damaged camera > partial refund to compensate?

wblati

wblati

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I recently bought a Norita 66 body and when I checked through the viewfinder, the top left corner was damaged. I detached the prism and found that a small piece of glass has chipped.

The obvious anwser I got from him was that he checked the camera before he posted it. I asked him kindly to give me partial refund due to the damage - he refuses and offers a full refund but I decline as I want to keep the camera. I then asked him if he would rather send me some 120 film but said no. Am I heading nowhere with this or will I be able to get something from someone due to the damage/ item not as described? He has tried to scare me by saying I have threatened him by saying I will leave him a negative feedback if he doesn't partially refund or send me some film to compensate me. And that he has spoken/recorded to ebay services about our conversation. I don't think I have done anything wrong?

Link to the listing:
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=220665646175&ssPageName=STRK:MEWNX:IT

Photo of the damage:
dsc6882y.jpg
 
was in a very similar position myself with a Nikon d200,
i dont no about if you were wrong to threatening that full need to check with eBay, however i believe he does not have to give you a partial refund, he can offer it and you can suggest it but he will have the decision if its full or partial, if he is refusing a full, open the case up with eBay, they will make a decision and that will be final, good luck.
hope this helps
Jack
 
Why not take him up on the offer of a full refund if he wont reduce it - then -when he relists it with the damage - it'll sell at a lower price that you can take advantage of?
 
As said its his discretion whether or not to offer a partial refund and depending on the cost of the item I would either accept his full refund or just chalk it up to experience.

I would also add that if he or someone he knows see's this post he may well refuse the full refund claiming you did the damage removing the prism.

Just this week I bought an early ronson viking lighter, when I got it I filled it only to have it spew gas out all over me, it was only cheap and though unrepairable as its one of the original pre WW2 batch of what was ronsons first gas lighter dating to approx 1934-35, its worth more to me not working than what it cost, I just neutral feedbacked and kept it.
 
iancandler said:
I would also add that if he or someone he knows see's this post he may well refuse the full refund claiming you did the damage removing the prism.
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Absolutely agree - if it's faulty, leave it alone and deal with the seller, don't start taking it apart. :nono:
 
Llama said:
was in a very similar position myself with a Nikon d200,
i dont no about if you were wrong to threatening that full need to check with eBay, however i believe he does not have to give you a partial refund, he can offer it and you can suggest it but he will have the decision if its full or partial, if he is refusing a full, open the case up with eBay, they will make a decision and that will be final, good luck.
hope this helps
Jack
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Hes not refusing a partial refund.
 
cymruchris said:
Why not take him up on the offer of a full refund if he wont reduce it - then -when he relists it with the damage - it'll sell at a lower price that you can take advantage of?
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Its quite a rare camera and you don't seem these often. I already have a lens on the way for it. I think he got greedy when someone offered him £150 for it when the listing ended. So I do return it(which I won't) he will sell it for much more.
 
gramps said:
Absolutely agree - if it's faulty, leave it alone and deal with the seller, don't start taking it apart. :nono:
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The prism on these are detachable. There are two button on the side which you move to lift the prism.
 
CHPhotography said:
eBay will probably just accept that the option of a full refund is enough to rectify the situation and that a partial refund is at the discretion of the seller.
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I was hoping he would understand my situation and give me a aprtial refund but I think he got greedy when someone offered him £150 after the auction ended.
 
the same happened with me. bought camera + lens. lens chip wasn't working, I returned it and got full refund. the seller was offered more money for the camera+lens even if none of them where working, which is crazy as I think I already paid fair enough for it thinking that it was in fine condition (well, it was apart from lens chip)

anyway - can you replace the glass in the prism ?
Is that the only rare camera you want ?
I would just return it actually, I know it's hard to be done.
 
Following the link, it appears to have been listed as 'not working - for spares'.
The image provided suggests that the pentaprism housing has had a good hammering.
I can imagine you are really disappointed to find prism damage as well, but I suspect the (business seller) simply missed that.
Given that a full refund is offered, I think you'll just have to make a judgement - you COULD have your money back, at least you haven't been scammed.
If it were me, I'd take the refund and try again. I'd never be happy with a body that had suffered that degree of abuse. Your call I guess.
 
anyway - can you replace the glass in the prism ? I think you can replace any glass but it will be very expensive.
Is that the only rare camera you want ? I dont simply want a rare camera, I want a MF SLR type camera that I can afford. If I had the money I would go and buy a pentax 67 or a Plaubel.
I would just return it actually, I know it's hard to be done.[/QUOTE]
 
I think if the seller is willing to give you a full refund and you've refused then he's done nothing wrong. Other than to show some goodwill the seller doesn't need to give you anything extra really. Sounds a little harsh but if you're not happy take the offer of a full refund.
 
Davie said:
I think if the seller is willing to give you a full refund and you've refused then he's done nothing wrong. Other than to show some goodwill the seller doesn't need to give you anything extra really. Sounds a little harsh but if you're not happy take the offer of a full refund.
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Agree, unless the partial refund will fix the camera - which I doubt and threatening negative feedback as a bargaining tool is completely out of order IMO.
 
steve.82 said:
Agree, unless the partial refund will fix the camera - which I doubt and threatening negative feedback as a bargaining tool is completely out of order IMO.
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Lets make this clear that I have not "threatened" to leave negative feedback. What do you want me to leave a postive feedback? And you can't leave neutral feebacks anymore. I don't expect the partial refund to fix the damage, just a way of compensating for the fact that I was not expecting/ not listed in the listing.
 
I think I have heard enough advice/ opinions on here to close this thread and decide on my situation. Thank you to everyone who has posted.
 
A sorry, just re-read your post... doh!!

Either way a partial refund that doesn't cover the damage is going to be so arbitrary in its amount. Can't leave neutrals any more? When will eBay stop faffing with the system?!
 
either return for a refund or keep camera - its a pretty simple choice you have. do you want a broken camera?

if it was me I would send it back for a full refund then leave positive feedback but saying seller gave full refund as item had broken in transit etc
 
I suspect your stuck with it as is. He's offered a full refund and you have declined it, he's not obliged to offer anything else or re-offer a full refund.
 
With all due respect and being devils advocate.

The camera you bid on is this one

_MG_4972.jpg



Now forgive me for pointing out but any pentaprism case thats made of brass and has been in a train wreck like yours must have has a fair smash. The front edge has a huge dent and the top is by the looks of it rippled.

I would have run a mile looking at that, not just because of that alone but it must have took a hell of a tumble so what else could be wrong.

Take his offer of a full refund and walk away before you end up in tears at what else is wrong.

Don't mean to sound harsh but it's a dead giveaway to me. :thumbsdown:
 
ChrisH said:
With all due respect and being devils advocate.

The camera you bid on is this one

_MG_4972.jpg



Now forgive me for pointing out but any pentaprism case thats made of brass and has been in a train wreck like yours must have has a fair smash. The front edge has a huge dent and the top is by the looks of it rippled.

I would have run a mile looking at that, not just because of that alone but it must have took a hell of a tumble so what else could be wrong.

Take his offer of a full refund and walk away before you end up in tears at what else is wrong.

Don't mean to sound harsh but it's a dead giveaway to me. :thumbsdown:
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Good grief the shutters kippered the dilal need reatatching and it's battered with no lens, and your wondering why the screens chipped, thats the least of your problems.
 
I refer the OP to the remarks I made a while ago (with apologies to Prime Minister's Questions). I think you just wasted + 60 quid. If the offer's still on the table, take the money and run.
 
If he is offering a full refund take it - the item on that bid was offered as a "for parts or not working"!
 
Did you even read the item description?

For parts or not working: An item that does not function as intended or is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. See the seller’s listing for full details
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In my eyes you were told that the camera was damaged and unless you contacted him before bidding asking what was wrong with it I don't think you have a leg to stand upon. Threatened him by saying you will leave him a negative feedback is just wrong in this situation he's even offered to give you your money back and still you winge on.

Send the camera back take the refund and tell the seller you are sorry for wasting his time.
 
Agree with the general view... seller is offering a full refund and item does look in poor shape so dont thing he is doing anything wrong here.
 
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