EasyJet Warning

I wonder what idiot let them in this time? :thinking:
 
There is no evidence that any personal information of any nature has been misused,
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Hahahahahahaha.

I mean, what do they _think_ somebody has done with the credit card details?
 
I know things that look like attacks need to be investigated and that can take some time, but the comment by EasyJet -

" ....... we are communicating with the approximately nine million customers whose travel details were accessed to advise them of protective steps to minimise any risk of potential phishing." ,

which suggests they are doing this now combined with the statement that EasyJet became aware of the attack in January is not encouraging.

How can it take over three months from them becoming aware to contacting customers?

Dave
 
Tringa said:
How can it take over three months from them becoming aware to contacting customers?
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Pretty sure that's exactly what the data protection registrar will be asking when assessing the size of their fine :D

This is always fun BTW - the UK is top of the charts by a very long way.

https://www.enforcementtracker.com/?insights

That's thanks to a double whammy by Marriott and EasyJet's best mate BA.
 
I heard this and thought.........ok I have flown EasyJet but other than making a purchase as far as I recall without ever needing a password i.e. AFAIK I never created an account ???

I certainly have never stored my cc details as some sites invite you to do if you are a regular user.

Then using surname and booking code to access the booking details as as needed to buy extras such as seat choice.

So is the security breach only related to those that have an easyJet account and/or use the smartphone app???
 
I haven't flown with EasyJet for years and I couldn't remember if I ever had an account with them. I think the chance of my info being hacked is low but I thought I would go their site and see what info, if any, there was about me.

I couldn't remember the password so after filling in my email I asked for a password reset and got the message that said something like, "We have sent reset instructionns to your email address."

That was at around 2pm today. I've checked everywhere but still waiting for the email.

Dave
 
Tringa said:
I haven't flown with EasyJet for years and I couldn't remember if I ever had an account with them. I think the chance of my info being hacked is low but I thought I would go their site and see what info, if any, there was about me.

I couldn't remember the password so after filling in my email I asked for a password reset and got the message that said something like, "We have sent reset instructionns to your email address."

That was at around 2pm today. I've checked everywhere but still waiting for the email.

Dave
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Hmmmm! Some sites will say something like "if you are registered on our system you will shortly receive your reset instructions email..." i.e. a generic message that both non registered & registered get.

But if the msg was explicit suggesting that you will get a reset email....... potentially gives one pause to wonder if, at easyJet, your email had been compromised???

Were I you I would login to my email supplier (your ISP etc) and change the email account password.

PS I will be checking all emails on regard to easyJet to settle my mind on my recollection that I never had an account.
 
Box Brownie said:
Hmmmm! Some sites will say something like "if you are registered on our system you will shortly receive your reset instructions email..." i.e. a generic message that both non registered & registered get.

But if the msg was explicit suggesting that you will get a reset email....... potentially gives one pause to wonder if, at easyJet, your email had been compromised???

Were I you I would login to my email supplier (your ISP etc) and change the email account password.

PS I will be checking all emails on regard to easyJet to settle my mind on my recollection that I never had an account.
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EasyJet don’t have your email account password. I haven’t received an email from easyJet but as soon as the news broke I changed my easyJet account password.
 
Ricardodaforce said:
EasyJet don’t have your email account password. I haven’t received an email from easyJet but as soon as the news broke I changed my easyJet account password.
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I never said that easyJet had or would have the email password.......but my thought was that depending on the sophistication of the way the hacked information could be used to con someone. Plus it was in the context of @Tringa saying some hours had gone by and he had not yet gotten his "password reset" request email.
 
Tringa said:
I know things that look like attacks need to be investigated and that can take some time, but the comment by EasyJet -

" ....... we are communicating with the approximately nine million customers whose travel details were accessed to advise them of protective steps to minimise any risk of potential phishing." ,

which suggests they are doing this now combined with the statement that EasyJet became aware of the attack in January is not encouraging.

How can it take over three months from them becoming aware to contacting customers?

Dave
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On two occasions I have been the victim of companies "losing" my CC details to hackers. On each occasion it took several months for the companies to alert customers about the data breach. I suspect that the reason for the delay is because that is the time it took for the company to realise that there was no longer any possibility of the breach being kept hidden from the public.
Interestingly, the companies concerned both advised me to monitor my statements for any unusual transactions (entirely inadequate precaution).
The CC bank (I phoned them on receiving the alert from the companies) took the view that the companies were irresponsible to delay informing customers and immediately de-activated the cards and issued replacements.
 
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