E-mail from Nikon warning of password change

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Just had an email apparently from Nikon : This is what it says:

__________________________________________________________
"Keep your Nikon account safe

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Hello,

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We've been working hard to improve customer support at Nikon. The system that lets you register Nikon products or ask our specialists a question, is getting an upgrade soon. Once the work is done, you’ll receive an email from us asking you to change your password for security reasons. This will only take a moment.

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Thanks for your attention.

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Kind Regards,

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Nikon Customer Support Team"

_________________________________________________________

Anyone else had this? Wouldn't normally take much notice of emails saying I have to change passwords, so thought it might be a scam.
 
The key to most things to prevent phishing is not to click links if they want you to change passwords it will ask you in their main site when you logon so I always go to the site and try logging on if I get any suspicious emails rather than clicking links
 
Thanks for the replies.
I never click on any link in this sort of email, even though some of them seem so real. I recently had one from what appeared to be Paypal, and it was almost
indistinguishable from a real one. Only the address was very slightly different to previous emails received.

AdamSi said:
The key to most things to prevent phishing is not to click links if they want you to change passwords it will ask you in their main site when you logon so I always go to the site and try logging on if I get any suspicious emails rather than clicking links
Click to expand...

Yes, but this email is saying I will be getting an email which will be asking me to change my password. I wouldn't do it from a link though.
As you say, I always go to the main site, and do it there.
 
Yup, the email looked suspect.

EDIT: Just for the record, this is where my account was/is https://nikoneurope-en.custhelp.com/app/utils/login_form/ (which may be hosted by Oracle cloud ... too late to bother checking in detail), but the email came from a domain @rnmk.com via a server rightnowtech.com (which goes back to oracle cloud).

Badly done contact email, and Nikon appears to be too poor to own/use its own domains when pumping out stuff.
 
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Another recipient here and had to check with previous Nikon emails, though would never click on email links.
Got me wondering ... preventative or after the horse has bolted?
 
I got one yesterday too. Caught me by surprise until I remembered I had purchased and registered a Nikon Coolpix 5700 for other people to use at work about 15 years ago. I've never owned a Nikon myself.

GHP said:
Yes, but this email is saying I will be getting an email which will be asking me to change my password. I wouldn't do it from a link though.
As you say, I always go to the main site, and do it there.
Click to expand...

If it were not genuine, sending out a warning that they would be sending a password reset request would make it considerably more sophisticated than most phishing attacks. Agree about not clicking on links, though.
 
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hi folks just joined, looks like a good sight, I also got one this morning, I never open these emails and I hope no one eles will either, I had 3 for paypal a few months back and I did not open them, I deleted them, ive had few more orders through paypal since, and had no trouble I agree with GPH and never click on them, if you read the message carefully it involves registering goods, you don't need a password to register goods, most goods are automatically registered at the store you get it from, I hope this helps people who are confused by these emails, Don't open them.
 
apec said:
hi folks just joined, looks like a good sight, I also got one this morning, I never open these emails and I hope no one eles will either, I had 3 for paypal a few months back and I did not open them, I deleted them, ive had few more orders through paypal since, and had no trouble I agree with GPH and never click on them, if you read the message carefully it involves registering goods, you don't need a password to register goods, most goods are automatically registered at the store you get it from, I hope this helps people who are confused by these emails, Don't open them.
Click to expand...
I think you have misunderstood the email and Nikon's registration facility via their support website :)
 
apec said:
if you read the message carefully it involves registering goods, you don't need a password to register goods, most goods are automatically registered at the store you get it from, I hope this helps people who are confused by these emails, Don't open them.
Click to expand...

As said above me. Where did you find that the shop registers the goods for you for the "extra" warranty (usually)? The sole purpose of giving warranties that you must register for is to collect marketing information about the consumer (and in some instances to let you know that your appliance is going to catch fire if you use it etc.).
 
I never use the password on my Nikon so I'm probably vulnerable :P
 
lt does say on the email not to reply to it, if you have concerns contact their support team on the nikon site.
I have an account with the l have all my nikon stuff registered on, that' s all no money involved
 
Email From address' are easily spoofed so you can receive an email from what looks like the correct address but it has never been anywhere near their servers.
 
Ploddles said:
Email From address' are easily spoofed so you can receive an email from what looks like the correct address but it has never been anywhere near their servers.
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Absolutely, but there are people who will click on a link to change a password or whatever is asked of them.
Interestingly, Facebook has a thread from Nikonians saying the email is a scam !
 
The whole password scamming situation has got everyone taking extra care and that's not a bad thing but as so many have already said and Rob's screen shot above shows, the Nikon "In Frame" newsletter emailed to Nikon registered users did make the point that they (Nikon) were upgrading their systems and password changes would be needed somewhere along the line.

If you've not got a Nikon account, just ignore the emails.
 
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I know there is a problem with phishing scams but seems that whatever Nikon do here people won't be happy. The only mistake I can see is they added a link to their website customer service contact form. If there was no link then it wouldnt be able to be a phishing scam.

Their 'IN-FRAME' news letter mentioned this and they followed it up with another email just in case anyone missed it. To be honest you don't have to change your password, it's just you won't be able to log in to register any cameras/lenses in the future. You can always change it in the future when needed rather than now.
 
GHP said:
Thanks for the replies.
. I recently had one from what appeared to be Paypal, and it was almost
indistinguishable from a real one. .
Click to expand...

Me too except that I do not have a PayPal account from the e-mail address which I have received!
 
Out walking and spotted a butterfly I didn't recognise. Went on website for butterflies, clicked on a link at the corner of the image. I expected to be taken to a description of the butterfly, habitat etc. WHOAH! WTF! 2 naked ladies with ..... Anyway, my wife was working on her computer and wouldn't believe that I was searching a butterfly website!
 
mossienet said:
Out walking and spotted a butterfly I didn't recognise. Went on website for butterflies, clicked on a link at the corner of the image. I expected to be taken to a description of the butterfly, habitat etc. WHOAH! WTF! 2 naked ladies with ..... Anyway, my wife was working on her computer and wouldn't believe that I was searching a butterfly website!
Click to expand...

Yeh, yeh, right, painted ladies eh?
 
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