Dropped Pixel On New 40D

shrimperblue

shrimperblue

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Dave
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Right in the middle of the lcd screen. Tiny blue dot. Camera is just 3 days old..................im not happy. :'(

SB
 
is it on the screen all the time or just playing back pictures?
 
send it back
 
lcd screen. 1 tiny blue dot. saw it after I was doing some work in the dark.
 
sounds like its the sensor if its only when your viewing pictures. have a look at one on your pc just to be sure. is it showing up on all the pictures, even short exposures and low ISO? blue pixels are quite a common thing if your doing long exposures, its due to heat build up on the sensor.

if its on the screen you'll notice it in the menus and live view too, but i dont think its covered under canons warranty.
 
hey trip,

Its most definitely not on any of the photos on the pc.

I just looked again on the viewer and its in the menu screens too, same postion. Im really pis*ed about this. Pay £700.00 and its faulty. pfft.

SB
 
if it isnt affecting the pictures, it wouldn't bother me too much. try ringing the dealer, see what they say about it, or ring canon.
 
Yeah if it was a year old or second hand or something I could deal with it. But three days...thats a bit harsh. Im calling Warehouse Express on Tuesday.

SB
 
My 40D has the same fault. Stuck green pixel on the rear LCD. Sent it back, but Canon will only replace the screen if you have 2 or more failed pixels so I was told. Doesn't affect pictures, and considering I got it so cheap I can't really complain.
 
But does it not count as faulty as far as my purchase with WE is concernd?
SB
 
Any LCD manufacturer can't/wont guarantee 100% pixel performance, it is annoying but not much one can do about it.

I had a 1100 quid laptop that did that 1 day after I bought it and they would not replace it.
 
If they won't accept it's faulty for some reason (which I would seriously contest),you could always send it back under the distance selling regulations.. might cost you postage, but if you're not happy with the camera, it's better than having a camera you're not happy with :)
 
How did you buy it, internet? if you did you can send it back legally under the distant buying /selling laws
 
As far as I'm aware, a single pixel on an LCD is a "non warranty defect", or words to that effect.

TV manufacturers won't warranty all of the pixels on an LCD TV. I don't think you've got much hope.

I must say, it'll pee me off too, but that's the score with LCDs.

Steve
 
I know with monitors it quite often depends on the position and density of the stuck pixels, obviously it doesnt affect actual photo taking but it would significantly affect the 2nd hand value even though a single stuck pixel doesnt matter.

To me personally I wouldnt mind, it wouldnt annoy me but if it does annoy you there is no point keeping it as it will always be a niggling fault that will really start to annoy you.
 
Jessops price match Warehouse Express, I always do it, don't like Internet Shpping due to things like this happening, too much hassle sending it back! Oh and get rid, it will just constantly bug you.

G.
 
I agree the problem is not likely to be a warranty issue unless you have a particularly nice retailer. I'll say the opposite to EdinburghGary though, I had a stuck pixel on the sensor of my 300D and while it annoyed me at first got used to it quickly enough. You have the camera for the photographs you can take with it and that stuck pixel does not affect it's ability at all.
 
I think with the amount of money spent buying it you are well within your rights to have it replaced or repaired. It is or was defective when you bought it even possibly a returned item since it did not have the UK plug according to your other thread. Something fishy about this camera methinks. Get you money back and buy locally if possible with price matching.
 
Thank all for your help and opinions.

I am going to "try" and get this returned and another sent through. The fact that I had the UK plug missing and a dropped pixel just isnt good enough. Would you accept your brand new car with a scratch in the door? I dont think so.

So I am going to try and I shall update when WE are open on tuesday.

SB
 
Again, another vote for just returning it under distance selling/'I changed my mind' regulations. It's legal, and since it's unlikely that they'll replace it for one pixel, it's your best bet. Plus, by the time you get a response from them, you could be outside the 7 day return period, and to use the technical term, screwed.
 
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