Drivers

gman · 23 Oct 2012

I've spotted two devices that are unknown and don't have drivers installed for them and for the life of me I can't figure out what they may be.

I've got a motherboard MSI Update program installed and everything is fine, I've tried several different driver scanners but they aren't helping. Is there anything else I could do?

Mikesphotaes · 24 Oct 2012

If you don't know what they are, then you ain't missing anything, are you?

Relax and enjoy your computer.

gman · 24 Oct 2012

But it could be something heavenly that I'm missing out on?

Mikesphotaes · 24 Oct 2012

Aye, right!

Thorburn · 24 Oct 2012

Unknown devices will often prevent you putting the system in to Sleep mode if that's important to you.

Best bet is post up the Vendor and Device ID's for the devices (Device Manager, Properties for the device, Details tab, then Hardware ID's in the drop-down menu.

sep9001 · 24 Oct 2012

Thorburn said:
Unknown devices will often prevent you putting the system in to Sleep mode if that's important to you.

Best bet is post up the Vendor and Device ID's for the devices (Device Manager, Properties for the device, Details tab, then Hardware ID's in the drop-down menu.

As above, once you have the vendor id google for it to see what the driver is missing for.

gman · 24 Oct 2012

Nice one, will do!

neil_g · 26 Oct 2012

Mikesphotaes said:
If you don't know what they are, then you ain't missing anything, are you?

Relax and enjoy your computer.

depends, doing a fresh W7 build on a new dell laptop for example will give you an unknown device on the freefall sensor even with the latest chipset drivers.. always best to get all devices sorted.

gman · 26 Oct 2012

Looks like it's Device 00000023 and Device 00000024 problems and I think this is related to mass storage? No vendor details unforuntately but I'll check out the motherboard's driver download page and see if I can find anything.

neil_g · 27 Oct 2012

It may not be part of the motherboard.

gman · 27 Oct 2012

I've not had any success but everything seems to be working fine so I'm just going to leave it. I have a sneaky suspicion it may be a removable device of some sort which isn't currently attached anymore (backup HD, smartphone etc)

Mikesphotaes · 28 Oct 2012

gman said:
I've not had any success but everything seems to be working fine so I'm just going to leave it. I have a sneaky suspicion it may be a removable device of some sort which isn't currently attached anymore (backup HD, smartphone etc)

I won't mention Post 2, honest Guv

admirable · 28 Oct 2012

Uninstall it, if it's something connected to your PC it will try and reinstall the driver on a reboot. If it's not on your PC it won't try.

neil_g · 28 Oct 2012

admirable said:
Uninstall it, if it's something connected to your PC it will try and reinstall the driver on a reboot. If it's not on your PC it won't try.

+1

gman · 28 Oct 2012

Ah ha!!!! I've uninstalled, rebooted and they've gone! I think I now know what it was; I took the Dell DVD drive out of the old XPS and put it in the new system, but I then got a hold of an HP lightscribe drive so I bunged that into the new one instead and put the Dell DVD back in the old unit - so it must have been some residual values cutting about I guess?

Cheers guys!

neil_g · 28 Oct 2012

Good stuff. Always best to have all devices sorted out.

gman · 28 Oct 2012

Just as we are on the subject of my new PC, I really do have to give a big thumbs up to Coolermaster, in particular Robby Bottenberg. He really went out of his way to make sure I could get a replacement windowwed side panel after I'd made an arse of it with all my fan indecisions.