DRev 5D mkiii serial no. warranty repair status

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wolfyccfc

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Just noticed the original thread has been closed however I would like to keep you updated with the status of my serial no. Issue rectification. I think it's right that a fair and balanced opinion is required as most of the time forums by their nature tend to broadcast only negative points?

Anyway as you will know if you read the previous serial label issue thread my camera has been returned to DRev who have in turn sent it to Canon Hk. The camera is now with Canon being serviced and DRev have given me the assurance that the camera or a new replacement will be despatched by the 13th December at the latest. So far communication with DRev has been excellent and I have had no problems. I will update and advise as soon as I hear anymore.

Wolfy
 
thanks Wolfy, please do keep us updated.
 
Woohoo, camera is due back to DRev today from Canon Hk and when received will be shipped back to me. Sounds like it will be earlier than the deadline of being shipped Thursday. Good service from DRev and they have communicated well through the process. Just the final bit of the process to go!
 
Camera is now on its way back and tracking no. Has been provided. Can't fault the assistance provided by DRev to resolve this issue. Will report back as soon as I receive the shipment.
 
wolfyccfc said:
Camera is now on its way back and tracking no. Has been provided. Can't fault the assistance provided by DRev to resolve this issue. Will report back as soon as I receive the shipment.
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thanks for keeping us updated mate :thumbs:
 
Camera is now back with me, I will post findings when I open it up this evening!
 
Camera tested and all is ok. Excellent service from DRev, would have no hesitation in using their warranty service in the future however i hope the need does not arrive just yet!
 
Excelent news bud! Glad you got it all sorted and I hope it gives many years of service!

All the Best. :thumbs:
 
I've only had good service from D.Rev, I hope however I never have to do a warranty claim.
 
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