Discussion on Software Upgrades

Grant

Grant

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As per the previous thread.

Didn't know topics weren't allowed to expand and develop. Seems a little stupid, but hey ho - not my forum.

Anyone have an opinion on CS3 not receiving the Camera RAW updates that you get in CS4 / Lightroom
 
topics are allowed to expand but it's when things go way off topic and you get arguments that we'll tend to close things :)

Moving this to the correct forum ;)
 
Well you know my opinion, its wrong. Microsoft support their OS's for years after the next version is released. To charge so much for a product, and fail to support those loyal customers the minute you release the next cash cow, is just plain greedy.

Gary.
 
I do think Adobe are being a little unfair with ACR and versions of PS but it's basically seperate code same as any other plugin. I'm pretty sure LR upgrades have supported ACR longer than PS has. Of course they can argue that they offer the free DNG option.

FWIW I'm still using CS2 and have no plans to upgrade as it does everything I want/need but I do have LR v2 as well.
 
EdinburghGary said:
Well you know my opinion, its wrong. Microsoft support their OS's for years after the next version is released. To charge so much for a product, and fail to support those loyal customers the minute you release the next cash cow, is just plain greedy.

Gary.
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You realise the latitude on that is a little different though? Especially in terms of Hardware and Software. Drivers are third party and often developed by manufacturers as opposed to Microsoft. So the analogy is a ltitle weak in that regard.

It's like buying a car a few months prior to a bio-fuel version coming out, and being ****ed off that they won't convert your car to bio-fuel too.
 
Grant said:
You realise the latitude on that is a little different though? Especially in terms of Hardware and Software. Drivers are third party and often developed by manufacturers as opposed to Microsoft. So the analogy is a ltitle weak in that regard.

It's like buying a car a few months prior to a bio-fuel version coming out, and being ****ed off that they won't convert your car to bio-fuel too.
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It's absolutely nothing like buying a car, and everything like buying a piece of software. There is no analogy. Windows is software, and gets replaced with a new version every once in a while. Photoshop is software, and gets replaced with a new version every once on a while. No analogy. One company supports its software for a very fair period of time, the other, does not.

Gary.
 
EdinburghGary said:
It's absolutely nothing like buying a car, and everything like buying a piece of software. There is no analogy. Windows is software, and gets replaced with a new version every once in a while. Photoshop is software, and gets replaced with a new version every once on a while. No analogy. One company supports its software for a very fair period of time, the other, does not.

Gary.
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You're comparing a vendor that puts its operating system on 90% of PC's out there. Backwards compatibility is a much more important aspect of their products. And you're comparing them to a Vendor that produces a very niche product for people that can, and will, and do afford very expensive hardware (5d Mk II). Updates for past products are released, the 1D Mk III is supported in CS3, for example - but as I say, there MUST be a cut off point. There must be a time where Adobe say

"We stop enhancing our old products, and start improving and supporting our current products. Otherwise, we're catering for an old market, and losing our current one."

People who are bitter at spending £150 to upgrade, get better Camera RAW Support, have improved features and OpenGL Support, shouldn't be getting a 5D MkII in the first place!
 
Grant said:
You're comparing a vendor that puts its operating system on 90% of PC's out there. Backwards compatibility is a much more important aspect of their products. And you're comparing them to a Vendor that produces a very niche product for people that can, and will, and do afford very expensive hardware (5d Mk II). Updates for past products are released, the 1D Mk III is supported in CS3, for example - but as I say, there MUST be a cut off point. There must be a time where Adobe say

"We stop enhancing our old products, and start improving and supporting our current products. Otherwise, we're catering for an old market, and losing our current one."

People who are bitter at spending £150 to upgrade, get better Camera RAW Support, have improved features and OpenGL Support, shouldn't be getting a 5D MkII in the first place!
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Why should people be forced to spend £150? Because a company decides it has "had enough" supporting customers who paid several hundred pounds only a few months earlier? b****r that I say. I have a D3 and lots of top glass, doesn't make me filthy rich to the point where willy nilly £150 upgrades here and there should just be accepted. Nothing you can say will convince me otherwise. Selling a software product for hundreds of pounds, only to stop supporting it a few months later, should be illigal and any company which adopts such a policy does not deserve to be in business.

I'm bowing out of this one before it gets locked, bye.

Gary.
 
EdinburghGary said:
Why should people be forced to spend £150? Because a company decides it has "had enough" supporting customers who paid several hundred pounds only a few months earlier? b****r that I say. I have a D3 and lots of top glass, doesn't make me filthy rich to the point where willy nilly £150 upgrades here and there should just be accepted. Nothing you can say will convince me otherwise. Selling a software product for hundreds of pounds, only to stop supporting it a few months later, should be illigal and any company which adopts such a policy does not deserve to be in business.

I'm bowing out of this one before it gets locked, bye.

Gary.
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But as I say, they're not just dropping support entirely, they've released a standalone DNG Converter that allows you to convert your RAW's to DNG, and you can get a cheaper Lightroom license to manage your library and edit your RAW's - all alternatives, some free, some inexpensive.

And I don't see why this should get locked, or why you should get so infuriated over a discussion. It's unhealthy!
 
Grant said:
But as I say, they're not just dropping support entirely, they've released a standalone DNG Converter that allows you to convert your RAW's to DNG, and you can get a cheaper Lightroom license to manage your library and edit your RAW's - all alternatives, some free, some inexpensive.

And I don't see why this should get locked, or why you should get so infuriated over a discussion. It's unhealthy!
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I don't do infuriated ;) I just don't agree with daylight robbery, and will happily defend my position. As I said, no point in me participating any longer, as my views are set in stone - Adobe dropping the PROPER camera support from such a huge software release, is disgusting.

Gary.
 
I'm in total agreement with Gary on this one.

There is only one reason and one reason alone Adobe don't make the latest ACR available to ALL photoshop versions and that's greed plain and simple.

But as I say, they're not just dropping support entirely, they've released a standalone DNG Converter that allows you to convert your RAW's to DNG,
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How long before they release DNG version 2 that will not be backward compatible unless you buy a £100 add-on.
 
Just to clarify, there has been 17 months since the release of CS3, to when the 5D MkII started shipping.
 
EdinburghGary said:
How long since the release of CS4?
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In what respect? The length of time between CS4 release and the 5D Mk II? If so - 3 months

Either way, CS4 is the CURRENT Release, and will receive support and Camera RAW Updates for 12-24 months just like all previous versions of CSx
 
Grant said:
In what respect? The length of time between CS4 release and the 5D Mk II? If so - 3 months

Either way, CS4 is the CURRENT Release, and will receive support and Camera RAW Updates for 12-24 months just like all previous versions of CSx
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CS4 was released 15 October 2008. I would be a little bit annoyed if I had bought CS3 in August for example, only to find it wont work with my shiny new camera, without silly workarounds.

Gary.
 
EdinburghGary said:
CS4 was released 15 October 2008. I would be a little bit annoyed if I had bought CS3 in August for example, only to find it wont work with my shiny new camera, without silly workarounds.

Gary.
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As I say, they have a general release on an average of every year. I was on the pre-release team in August - so it was general knowledge that it was soon to be released. I'd wait until CS4 was released before parting with my money?

Again, I don't see how you can have an outrage for Adobe for not supporting an almost 19 month old product.
 
Grant said:
As I say, they have a general release on an average of every year. I was on the pre-release team in August - so it was general knowledge that it was soon to be released. I'd wait until CS4 was released before parting with my money?

Again, I don't see how you can have an outrage for Adobe for not supporting an almost 19 month old product.
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It's not outrage, its disgust. There is a difference. The only date that matters, is the date CS4 was released. CS3 was on sale until the day before. Not everyone has an ear to the ground, and for those unlucky enough to "Need" CS3 a few months prior to the CS4 release, they have been duped, well and trully. The software should be supported for a long time after the last copy is sold, in fairness to the last customer.

Gary.
 
I guess it's just a matter of opinion. Spending £3,500 on a new Camera and Lens and not budgeting £90 for software that will support it, just seems a little naive to me.
 
Grant said:
I guess it's just a matter of opinion. Spending £3,500 on a new Camera and Lens and not budgeting £90 for software that will support it, just seems a little naive to me.
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I think what is naive I guess, is thinking a company like Adobe would look after its customers. Very silly of me, and the thousands of others who trusted them when they parted with money for CS3 and god knows how many other products.

Gary.
 
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