Digital Photo Mag - Free Tripod........?

[dougiew]

Not sure what Forum to put this in really?

Anyone else set up a subscription from Digital Photo mag through "Great Magazines UK" and not received their 'free' travel tripod yet? Been over 6 weeks now and still no sign of it. I've emailed them but no answer yet. :shake:

Cheers, Dougie

 

[Christhesparky]

I also subscribed, and as yet have not received mine

 

[dougiew]

I also subscribed, and as yet have not received mine

Thanks Chris. All sounds a bit dodgy to me then! I thought Digital Photo was a reputable mag - they shouldn't be allowing cowboy operators like this to sell their subscriptions...:shake:

Cheers, Dougie

 

[AndyJ1980]

I've previously spoken to Digital Photo regarding the same issue but with a bag as free gift. Their reply was "We only honour the gift when the order is placed through us and not a third party"

 

[Christhesparky]

I took the subscription through the website that was in the magazine though

 

[dougiew]

I took the subscription through the website that was in the magazine though

So did I, so they can't seriously weedle out of it with that excuse....can they....?

 

[AndyJ1980]

ahhhh ok...... kick em in the nuts instead lol

 

[wegotitugetit]

guys it may take a good several weeks to arrive they dont always send it out asap incase you cancel the subscription

be paitent it will arrive

 

[dougiew]

guys it may take a good several weeks to arrive they dont always send it out asap incase you cancel the subscription

be paitent it will arrive

I am patient...but over 6 weeks is ridiculous....! Doesn't give you any faith in the company/magazine and I certainly wouldn't use them again or recommend them to anyone else.....so how's that good for future business? :shrug:

Cheers

 

[wegotitugetit]

give them a ring im sure they will tell you

 

[dougiew]

give them a ring im sure they will tell you

Just checked - it's actually 7 weeks!

 

[dougiew]

ahhhh ok...... kick em in the nuts instead lol

If I could find em - I would!

Cheers

 

[wegotitugetit]

thought i was right normally takes them a while to send it

they normaly do 2 issues then send it

i hope you do get it

 

[dougiew]

thought i was right normally takes them a while to send it

they normaly do 2 issues then send it

i hope you do get it

No you're very wrong...! I meant it was 7 weeks since I ordered it! It's still a MAXIMUM of 28 days for delivery. :bang:

Cheers

 

[SNG60007]

Simples, cancel subscription and when they ask why, tell em

 

[arclight]

Not sure what Forum to put this in really?

Anyone else set up a subscription from Digital Photo mag through "Great Magazines UK" and not received their 'free' travel tripod yet? Been over 6 weeks now and still no sign of it. I've emailed them but no answer yet. :shake:

Cheers, Dougie

I have had that happen with subs. The excuse eventually obtained was "limited stock". Con job, I think.

 

[DavidMartin]

There was a similiar issue with the 5 in 1 reflectors they were giving away with subscriptions last year. They couldn't keep up with demand, but eventually I did get the reflector. If I remember they also sent a letter apologising for the delay. Here is their customer services n.o if you want to chase them up 0845 601 1356.

 

[dougiew]

There was a similiar issue with the 5 in 1 reflectors they were giving away with subscriptions last year. They couldn't keep up with demand, but eventually I did get the reflector. If I remember they also sent a letter apologising for the delay. Here is their customer services n.o if you want to chase them up 0845 601 1356.

Thanks for the number David

 

[WP-UK]

Unfortunately I have also been on the receiving end of lost or forgotten gifts. I subscribed for a magazine about a year ago where I was supposed to get a memory card and cleaning kit. About 2 months later it hadn't arrived so rang them up and they said it must have got lost, apologised and resent the gift along with a Photoshop book and another book as an apology so I suppose it was worth the call.