Dell problem

[Meyssonnier]

Hi All
I have a Dell Latitude D610
It fell from the arm of a chair and has not worked since. No physical damage apparent.
The neon lights all light up. The battery charges but nothing else works.
I can’t hear the hard drive or the fan working. The screen remains black.
Where do I start to repair this?
Is it doom and gloom?
Thanks in advance for any help.

:bonk:

 

[Dale_tem]

Plug it into a monitor and see if the computer works using the monitor as a display. This will tell you if it is the display that is the problem or the main board....

It could be a broken main board, a broken display or simply a loose connector.

 

[LongLensPhotography]

open a few screws and the fault *might* suggest itself

 

[neil_g]

open a few screws and the fault *might* suggest itself

The 610 you pretty much have to tear down to see anything useful.

But it is worth checking the ram modules are still seated as a starter for 10. You have the flap on the underside plus the modules under the keyboard (use a small flathead to prise out the power button/led panel, then undo the 3 keyboard retaining screws) depending how much memory you have.

 

[neil_g]

Op if you need a hand at all, I've got tonnes of 610 kicking around I can try and run you through a few things.

 

[Meyssonnier]

Hi Again

I removed the hard drive and replaced it. This made the fan work.

I removed and replaced the memory, no improvement after that.
Next I removed the keyboard and looked around with a magnifying glass no visible defects.

It will be a few more days before I can return to it. In the meantime has anybody got any more suggestions?

Could it be the hard drive?

Many thanks to you all for your help so far.

Graham.

 

[neil_g]

did you check the multiplug for the screen? (towards under the power button panel/keyboard)

 

[Meyssonnier]

Thanks Neil.

I will check that and check back.

Graham

 

[Meyssonnier]

Hi.
The wires leading to the monitor are secure. I can’t understand why the hard drive is silent. Could dropping it cause it to stop working?

 

[neil_g]

Hi.
The wires leading to the monitor are secure. I can’t understand why the hard drive is silent. Could dropping it cause it to stop working?

absolutely.

the drop couldve done untold damage, cracked circuit boards, drive platters/heads bust (the older latitudes dont have drop sensors) etc etc.