Damaged 28mm f/2.8 Help!

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Agree with Andy Mark, hopefully the seller is honest and genuine and sorts it for you as it seems like its had a problem for a while
 
GEH007 said:
Certainly a more reasonable response than the previous arsey one, we are only trying to help and provide suggestions.

As it happens, its DHL so got to be worth checking it out.
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If you think "how is that relevant?" is arsey, then oh-deary-me.
 
puddleduck said:
When you signed for it, you agreed it was in good condition.

You need to sort this out with the seller - ignore anyone telling you to put in a claim with the carrier - they are talking gibberish :)
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Well if you are correct, and Ive no reason to doubt you, then from now on we should all make the delivery bloke wait on the doorstep whilst we open the package and check and test the item?

What the hell is the point in the "damage" part of the insurance in that case?
 
Erm, anyways, yes, it was signed for, saying it was in good condition when it arrived (i didnt sign for it, my dad did), so i can't do diddlysquat.

Just hope the seller gets in touch.
 
I don't know if the insurance is meant for damage, could be more to do with loss or something like that?
 
GEH007 said:
Well if you are correct, and Ive no reason to doubt you, then from now on we should all make the delivery bloke wait on the dorrstep whilst we open the package ans test the item?

What the hell is the point in the "damage" part of the insurance in that case?
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Damage is due to clear mis-handling by the postage service - ie dropping, running over by a forklift etc,

Its pretty obvious when something is damaging in the post - and yes, if something is obviously damanged, you don't sign for it at all. You reject it then and there. You don't accept it and test it.

Sorry if you will also think this is arsey! But you are giving bad advice.
 
puddleduck said:
Damage is due to clear mis-handling by the postage service - ie dropping, running over by a forklift etc,

Its pretty obvious when something is damaging in the post - and yes, if something is obviously damanged, you don't sign for it at all. You reject it then and there. You don't accept it and test it.

Sorry if you will also think this is arsey! But you are giving bad advice.
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No not at all, no problem.

Although quite how you are supposed to know if an item has been dropped and damaged in a depot when a bloke turns up at the door with a box in a DHL bag is beyond me. :shrug:
 
Can we keep it to the original topic please? IE a lens that won't focus.
If there is any discussion to be had about the lens being damaged in transit, it should be done in private between the seller and the buyer.
 
The lens was in its original box that came with polystirene (sp) around the lens.

That was in bubblewrap, in a cardboard box.
 
puddleduck said:
Read what you wrote previously here:

http://www.talkphotography.co.uk/forums/showpost.php?p=1144649&postcount=33

and then read what you wrote in what I've quoted above.

See where I am going with this?
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Not really no, we didnt know it was DHL when i posted before, hence the example of RMSD.

Anyway, I hope he makes some progress, it just makes me wonder what on earth the point of damage insurance on postage is, as in most instances you can probably only tell when you use the item, by which time Pat and Jess are long gone.
 
hypnotic said:
After doing a bit of checking, the person who sold you the lens has been on the forums today.
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Kev, Before you go saying things like that check first. The site that loads when my PC is turned on is this one and the kids have been using the computer. It is Xmas afterall and not myself.

I have been out and get back to see the sort of ***** that is flying around here about myself. The lens was working when it was sent out and was seen to be working by a collegue of mine at work as he was interested in it. I have contacted the buyer and will be speaking to DHL on Monday morning. No good trying to talk to them at present as it is CHRISTMAS. If this fails then I will give him a full refund.

BUT i think people need to take a look at what they are posting before they do as there have been a number of allegations made here that I am not very happy with.

Mods please delete this thread beofre I get really annoyed with people's attitudes and comments.
 
whitey said:
Agree with Andy Mark, hopefully the seller is honest and genuine and sorts it for you as it seems like its had a problem for a while
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Read the above before making stupid comments like that one as its that sort of comment that annoys people.

It did not have a problem when it was checked on the day it was packaged up so if you dont have anything sensible to say, dont say any bloody thing.
 
No point in keeping this open anymore, as it's veered too far from the original topic.

The transaction is between the buyer and the seller, and no one else, and it doesn't really do anyone any favours to second guess what's happening if you're not involved.

This is for the two of them to sort it out privately and amicably.
 
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