Crashplan For Home closing down.

Orangecroc said:
The cloud backup service Crashplan are shutting down consumer functionality to concentrate on business customers only.
https://www.theverge.com/2017/8/22/16184430/crashplan-home-shutting-down
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Just found out yesterday too, alerted by @srichards . This is a right pain as it was a good service.

They seem to be offering two options. Move to a small business service at 75% discount for a year (=$2.50 per month, or $30 the year), which will be relatively painless with no further re-upload required. The computer-to-computer free backup service will end however (thought this was potentially useful, but didn't use it). I didn't find out what will happen to local hard disk backups (which I do use).

The other option is to move to Carbonite for $29.99 per year. Looks like a full re-upload, and there seem to be lots of exclusions on their basic plan: no music or video files, maybe no files over 4 GB in size.

I haven't decided yet but I'll probably stay with Crashplan Pro for the simplicity, at least for a year.
 
I think crash plan small business includes back ups to external hard drives. They do have a comparison somewhere.

Carbonite sounds very limiting if they decide what file types you can and cannot have. I'd not want that as it leaves them open to changing it later so you have to upgrade or lose files.
 
Ah! just when I was considering starting to use Crashplan!

On that linked article they "recommend" Backblaze rather than Carbonite???
 
I have used Crashplan for a few years and had to recover all my photos from it last year when I had both my main hard drive and my backup hard drive fail at the same time.

I have opted to migrate to the small business plan at least for next year, but this has not gone smoothly. I followed the links and the pro version installed and it all looked fine, but when I looked at the restore section of the software I couldn't see my backups to restore. I came to the conclusion that it was because it didn't have my payment details. I thought I got that sorted out, but it seems that I had signed up for a 30 day free trial. I received an email from Crashplan that said how to correct that (i think many people made the same error). I followed the instructions in the email but it still looks wrong to me. I have contacted Crashplan and I am waiting for a reply. I suspect they have a lot of people in a similar predicament.

I am tempted to try Backblaze, but it takes weeks or even months to get your initial backup done online.
 
I was just about to migrate over to the Crashplan business account myself as I am in the same position but having read of your experience I am wondering whether I should.

I've also been considering Backblaze and as I understand it they only keep deleted files for 30 days, apart from that its pretty much the same.
 
ChrisR said:
Just found out yesterday too, alerted by @srichards . This is a right pain as it was a good service.

They seem to be offering two options. Move to a small business service at 75% discount for a year (=$2.50 per month, or $30 the year), which will be relatively painless with no further re-upload required. The computer-to-computer free backup service will end however (thought this was potentially useful, but didn't use it). I didn't find out what will happen to local hard disk backups (which I do use).

The other option is to move to Carbonite for $29.99 per year. Looks like a full re-upload, and there seem to be lots of exclusions on their basic plan: no music or video files, maybe no files over 4 GB in size.

I haven't decided yet but I'll probably stay with Crashplan Pro for the simplicity, at least for a year.
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I'm with carbonite have been for a few years now I've got a lot backed up with them about a TB
You can back up music and video files just not by default just have to right click on the file and select it
It works in the background
 
I'm with backblaze and it did take a long time to get everything uploaded but it's been faultless since. I've recovered a few files that I'd deleted by accident and they'd not been on my local backups and all went well..
 
Idlefrog said:
I have used Crashplan for a few years and had to recover all my photos from it last year when I had both my main hard drive and my backup hard drive fail at the same time.

I have opted to migrate to the small business plan at least for next year, but this has not gone smoothly. I followed the links and the pro version installed and it all looked fine, but when I looked at the restore section of the software I couldn't see my backups to restore. I came to the conclusion that it was because it didn't have my payment details. I thought I got that sorted out, but it seems that I had signed up for a 30 day free trial. I received an email from Crashplan that said how to correct that (i think many people made the same error). I followed the instructions in the email but it still looks wrong to me. I have contacted Crashplan and I am waiting for a reply. I suspect they have a lot of people in a similar predicament.

I am tempted to try Backblaze, but it takes weeks or even months to get your initial backup done online.
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The exact same issue happened to me, found I had signed up for the free trial rather than the migration due to their crappy interface, when I noticed that my payment would be $10 per month rather than $2.50. Tried following their instructions and it didn't help. No useful response to my ticket yet.

Another annoying thing is it appears it's going to charge my card once each month rather than a year in advance as with Crashplan Home.

I did try Backblaze once with my Mac before I went for Crashplan for the PC. The Mac sits on wifi at the other end of the house, and the initial backup was still not complete after a month! I eventually decided the mac would be OK with removable backup drives in two different locations, but that wasn't practical for the PC, hence Crashplan, which I've thought was a good deal.
 
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