Computers 'tech support' telephone calls - SCAM WARNING

Had one yesterday. Let Derek deliver his spiel then, when he assured me he wasn't selling me anything, I told him that that was because he was trying to steal stuff from me by phishing. When he asked me what I meant, I replied that if he was a computer virus/scam speciallist, he should know!
 
the other half just took a call from benjamin joseph from windows support :lol:

fortunately shes not daft and just hung up on him.. ive asked if i can speak to them if they call again :naughty:
 
I had one of these calls the other day and I don't even own a pc anymore should of had some fun but ended the call as soon as I answered!
 
argh.

right anyone who knows someone who may actually fall for this (i.e. the older generation (no offence)) please make sure they are aware to this. the other halfs mum just called and while she didnt give out her bank details she let them remote control her PC.
 
They've now changed their identity again, apparently, and are going by "iGennie".

http://www.igennie.net/

These guys are VERY crafty. They now have a Glasgow phone number that they're using and they are actually purporting to be from legit IT companies.

I suspect it'll only be a matter of weeks before "iGennie" is dead and they move onto another phone number. The really sickening thing is it's all being done from abroad so there's little that can actually be done to stop these ****s.

Seriously guys, tell everyone you know who has a computer about this and get them to spread the word. It's really the only hope of at least minimising the damage that can be done.
 
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gails mum had "pc support for all", but yes the number they gave out was one of a legit computer repair company.

i want one of them to call the flat again, i have some choice phrases for them.
 
I got this call a couple of weeks ago, I guessed it was a scam right away, I asked the operator which of the several pc's in the house had the problem and he said it was an HP laptop, well that narrowed it down a little I guess so I then asked him to confirm the Windows product key to me and which version of Windows so I could verify the computer he was referring to, at this point he suddenly decided that my computer didn't have a virus and hung up. :clap::naughty:

Idiots.
 
I had one a few days ago, I acted most concerned and said what can I do, he replied can you see the start button on the bottom left? no I said, he said something else that I didnt understand and asked if I had a start button visible? I said no, I could see something that looked like a sword, he hung up. Didn't mention that I was playing a MMORPG in full screen mode.
 
just had another call this morning from these guys, the recording worked this time, enjoy, it's in 2 parts - the fun starts about 3 minutes in

[YOUTUBE]9yI_tDmgQPk[/YOUTUBE]

[YOUTUBE]-EO1Y3hlP44[/YOUTUBE]
 
:lol: nicely done :thumbs: I think I know his sister too!
 
One of my techie illiterate workmates got stung with this recently. He'd just had a new Sky internet connection set up and "Sky support services" (from India, duhh!!) called him a couple of days later telling him they were monitoring his pc and it was loaded with viruses. That might have been just pure dumb luck, but it does make me wonder.

He let them go as far as taking over his pc remotely to sort out the "problems". Luckily someone told him shortly afterwards that it was a scam and he had to change all his passwords, cancel all his bank and credit cards and take his pc to a local tech firm to get it de-virused. Seems he hasn't had anything leeched from his accounts so far, but it must have been a close call. :(
 
trencheel303 said:
They've now changed their identity again, apparently, and are going by "iGennie".

http://www.igennie.net/

These guys are VERY crafty. They now have a Glasgow phone number that they're using and they are actually purporting to be from legit IT companies.

I suspect it'll only be a matter of weeks before "iGennie" is dead and they move onto another phone number. The really sickening thing is it's all being done from abroad so there's little that can actually be done to stop these ****s.

Seriously guys, tell everyone you know who has a computer about this and get them to spread the word. It's really the only hope of at least minimising the damage that can be done.
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Thanks for the heads up. (If you read the blurb on that site the grammar and phrasing is less than perfect)
 
I would have cried with laughter halfway through that. Dont know how you managed to string him for so long.
 
Dare i say go mac!!!!Oh yes i can hear the boulders hitting me from here from pc users..But no virus scam calls from My home file.,,,
OK i hide now,you guys battle on!
 
my wife had three calls from these chaps and it appears they now have english first names, jacob, mark and jeffery
 
Had a few of these in the last two weeks I'm asking them how to explain how I got a virus when I don't have the internet (the only people that use the internet are perverts intrested in chatting up my teenage daughters), that's after half an hour of them trying to explain to me how to get internet explorer to connect to there website.
 
had another one of these today and I recorded it again. To be honest though it became a very childish mocking incident so I'm not going to post the audio here as it's not really appropriate that I mocked this guy with his indian accent, but before I started recording he was telling me how he was going to rape all my family and friends etc so the childishness in me took over.

If anyone wants to hear the rather amusing audio, and isn't offended by a very childish mocking accent I put on, pm me.
 
My other half had one last week. She is a web designer and knew about this scam. I also build all the office suystems and was listening in.

We managed to string them along for 30 minutes whilst they told us they were currently looking at our systems.

When thery asked us to do things we said the computers must be wose than thet thought as the screens had gone blank and we couldn't get any of their instructions to work.

They kept on telling us they could see the problems and we should persevere. Unfortunately we got bored and told them all the systems were currently switched off due to a severe electrical storm (really was), so they could not in fact be on our systems.
:)
 
this time i asked them directly what they are supposed to do, how do they make money etc - they sell a product and a service for $189 USD whether they actually do or not or they just clone your card and scan all your hard drive i dont know
 
Had at least 1 call a week for months, I finally lost it and one poor chap got both barrels.
After telling him where to stick his "microsoft" support for my Mac, i've not had one since. (touch wood)
 
I've had a few of these over the last year or so. Despite saying I have no PC or a Linux/Mac based computer, they seem to keep calling (as to be expected I guess - they hardly maintain a client database!). I've read all the witty replies and interesting long-winded tales of nonsense people have used to amuse themselves but I've grown bored of these calls now so just take the call normally and politely... in Welsh. :D It works wonders and now they hang up within the first 30 seconds.
 
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I received a similar call yesterday and went along not thinking straight. I was eventually asked to go to **Link broken justin case** not realising it was logmein allowing remote access. I did go as far as keying in the 6 digit pin but as soon as a connection was established I closed the chat box and hung up.

Now my question is whether my information has been compromised since I did not allow them to take control? I have disabled anything doing with lmi.exe on my firewall an disabled remote access.

Please help! Appreciate it..
 
leahshea said:
I as soon as a connection was established I closed the chat box and hung up.

I did not allow them to take
leahshea said:
I as soon as a connection was established I closed the chat box and hung up.

I did not allow them to take control?
..
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Connection established,
leahshea said:
I as soon as a connection was established I closed the chat box and hung up.

I did not allow them to take
leahshea said:
I as soon as a connection was established I closed the chat box and hung up.

I did not allow them to take control?
..
Click to expand...

Connection established so you did, no way of us/you knowing if/what may have been dropped on your pc, only safe method is restore from yesterdays full backup, which of course you have?

Not meaning to sound rude, just thats how it is these days, it takes seconds to infect you once connected, sorry not what you want to hear I suspect....
Click to expand...
Click to expand...
 
leahshea said:
I received a similar call yesterday and went along not thinking straight. I was eventually asked to go to XXXXXXXX not realising it was logmein allowing remote access. I did go as far as keying in the 6 digit pin but as soon as a connection was established I closed the chat box and hung up.

Now my question is whether my information has been compromised since I did not allow them to take control? I have disabled anything doing with lmi.exe on my firewall an disabled remote access.

Please help! Appreciate it..
Click to expand...

Mods, I'd suggest someone breaks this link!!
 
No worries! :thumbs:
 
leahshea said:
I received a similar call yesterday and went along not thinking straight. I was eventually asked to go to **Link broken justin case** not realising it was logmein allowing remote access. I did go as far as keying in the 6 digit pin but as soon as a connection was established I closed the chat box and hung up.

Now my question is whether my information has been compromised since I did not allow them to take control? I have disabled anything doing with lmi.exe on my firewall an disabled remote access.

Please help! Appreciate it..
Click to expand...

if you didnt let them onto any sites or accept any file transfers you should be fine.
 
My mother had a call yesterday from some bloody women who was most insistent she had a problem with her pc, this cow would not accept she does not own a computer and even called back to try again after maw hung up on her, pity I can't reach down the phone line to these people and advise them with a punch in the throat.
 
neil_g said:
if you didnt let them onto any sites or accept any file transfers you should be fine.
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+1 I'd need to see the link address to be sure, but certainly when I was having these calls, they'd just send me to download a completely legit client from logmein - a widely used technology support software. As such, as long as you didn't receive any files from them once you had the session open, you should be fine.

To be honest, I'm surprised that the scammers haven't coded their own remote desktop software, to distribute viruses while they're at it.
 
Been getting these now every few days but no conversation, just silence for a few minutes then a 'goodbye' - tel no links to known instances of this scam.
 
I've just had to re-install windows on my dad's laptop... can you guess why? :bonk::bang:
 
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