Check your credit card bill for 'Shopper Discounts'

tarmac_chaser

tarmac_chaser

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Carl
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What a pain in the arse. It seems like there's an extremely shadey operation called Shopper Discounts who are adding a monthly service to your credit card bill when you shop at various websites (including Interflora and Vistaprint)

You could be paying £8 a month for ages and not realise, check your statements!
 
That's dead easy to fix, you have a guarantee with Visa and Mastercard -- if you didn't explicitly sign up to it, ring your card company and ask for a chargeback against all those transactions.

If you used a debit card then it's not quite so painless and you'll have to go through the fraudulent transaction claims process with your bank which *usually* requires more paperwork.
 
Nah, what I meant is the card issuer will handle the hassle. If you didn't sign on the dotted line or it was hidden behind 'unreasonable' terms and conditions (ie: too long to possibly read, or you were pushed into signing by a sales droid) then a chargeback is easy.
 
I ordered from Interflora last month. It's not been a month yet, but I'm keeping a close eye on my credit card statements.

It seems it's not just interflora, it's EasyJet and a whole host of other online retailers.
They have partnered with this 'Shopdisc.co.uk', and people are being caught out by being offered £10 off their next order, which signs them up to this 'service.
 
i have used vistaprint 2wice now and not had any wierd charges like that - but will check again!
 
I got caught as well with an order from Purely Gadgets but had the £10 discount up front so gained £2 as i stopped it in the first month.
 
Dear Forum Members,

We have recently come across this forum and would like the opportunity to answer your questions or address your concerns.

We encourage you to contact our Customer Service team on 0808 234 1539 (this is a free phone number), Monday to Friday 8.00 a.m. to 8.00 p.m. and Saturday 9.00 a.m. to 4.00 p.m., or send us an email to customerservice@webloyalty.co.uk. One of our dedicated customer service representatives will be happy to help you either by answering questions or cancelling your membership if you are unhappy.

Webloyalty wants to ensure that Shopper Discounts & Rewards members understand and derive full discount and insurance benefits from their memberships. Your feedback is both important and valuable to us.

With very best regards,
Customer Service Team
Shopper Discounts & Rewards
 
Stop getting vendors to sneakily sign their customers up to your 'service' then.

I quote a poster at MoneySavingExpert (where there is a huge thread on your fraud-like business model)

It is at best absolutely disingenuous, and at worst is pure theft.
Click to expand...

I wonder how you 'came across' this forum? Searching for your brand name perhaps? Why would you do that? Because you know that there is a big backlash amongst the internet shopping community, that's why.

Nice to see you haven't even bothered to type a fresh reply for this site. It's a copy and paste of the PM's you've been sending people over at MSE too.

:thumbsdown:
 
Thanks for heads up indeed! I have used VistaPrint twice now, well be keeping an eye on things :)
 
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