Can't setup ntlworld email on note 3

technics100

technics100

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Adam
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I am currently using a oneplus one 64gb and using my ntlworld email fine. when I try to set it up on my note 3 it won't let me. It just keeps saying authentication problem. I have checked all the settings but to no avail..

Anyone have any ideas?
 
tried these details:
http://help.virginmedia.com/system/...&LANGUAGE=en&COUNTY=us&VM_CUSTOMER_TYPE=Cable

also the bit that says:

Some customers who access their @ntlworld.com email account with certain clients, such as Outlook 2007, may need to switch off SMTP authentication - only if they're experiencing difficulties sending email using the settings given above. They can do this by unticking 'My outgoing server (SMTP) requires authentication'. Alternatively, upgrading to a different version of Outlook will resolve the issue.
 
technics100 said:
Cheers, I seemed to get it working today. Not sure what I did differently..
Click to expand...

Probably nothing, ntlworld email has/is being migrated to a new system. It doesn't seem to have been a smooth transition, mine was useless for several days.
 
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