Can't access Western Digital My Book Live

Pete Gl

Pete Gl

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Errr Pete?
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I hope somebody can help, I'm so frustrated.

I have a 2TB WD My Book Live NAS plugged into my BT WFi Hub. I was forced to reinstall my operating system into my laptop due to a glitch.

I can't now access it, when I attempt to map it to a network drive I always get the following error message: -

View attachment 33331

I know there isn't anything fundamentally wrong with the network, external drive, as I have a netbook set up to connect to the external drive and that
works perfectly.

My gut feel is it isn't much, a setting of some sort in the Network setup, but it's so frustrating.

Any help very much appreciated.

Pete
 
Yes Chris, I did. But I'm not asked for a password anywhere.

Pete
 
Have you checked that you laptop and the nas box are on the same workgroup?
 
I'd guess you have a permission problem.
I have a wdMyCloud and that gets a bit touchy if trying to logon as a different user even though I give the correct name/ password.
If you have access from a different machine, try changing access rights to public and see if you can get in.
 
Redsnappa, the honest answer is - I dont know, I know about a homegroup ie a local network, but I don't know what a workgroup is.

Peter, where and how do I do that? Going beyond the limits of my PC knowledge now!

Pete
 
Last edited:
Should be in the wd dashboard.
Look at the shares.
Each share will have user access specified or public.
 
Many thanks Peter,

Re-setup my mybook as per the user manual, I didn't have a public "setting" created one and now all is fine and dandy.

Thanks again Peter
 
Remember that public means anyone on your network can access and delete in public.
I put my photos in a folder where everyone can view but not write or delete
 
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