Do a search on this and other forums for Canon Outlet.
They are run by a company called Digital River and mine is a tale of woe
I won an auction for a 5D and 24-105 on a Sunday in October, payed for the item within 15 minutes of the auction end. I got an e-mail that evening asking me to verify the delivery and billing address, which I replied to that evening. The next day I phoned them to confirm that all was OK with the order, only to be told that the order was cancelled and that they could give me no reason. I phoned them Tuesday, Wednesday and Thursday, still no reason or progress, (and no returned calls). So I bid for another on Thursday and won the auction. I immediately phoned them and payed with my credit card, explaining the problems I had with the previous auction and reading my address directly from the credit card statement, so there would be no problem. Guess what? I phoned the next day only to be told that the order had been cancelled, again no reason, or no returned calls.:bang: I was fuming. I phoned again on Friday, Monday and Tuesday, again no reason or returned calls even when I asked a supervisor to call me back as they were always unavailable to speak to. On the Tuesday, I was told that the order(s) would not be re-instated and still no reason for the cancellations.
I left negative feedback which they asked to be withdrawn, it was in mediation for a while, but the feedback still stands as it was fair and accurate feedback.
If you have read this far, the point is if you have a problem of any type with your order or product, their customer service is terrible, but they do respond quickly to negative feedback
If you do a search, others have had similar problems.
Regards
Alex

Happy now beacuse I bought one at a great price from someone else on e-bay.