Canon 5D MarkII Firmware 2.0.3 Issues

TommyPhoto

TommyPhoto

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Sorry if this has been posted already but I can't see it.

Found this on the Canon Rumors website and thought it may be relevant to some people on here.

Important Update Information for Firmware Update Version 2.0.3
Thank you for using Canon products.

We have learned that some users of the Canon EOS 5D Mark II digital SLR camera are experiencing issues with Firmware Update Version 2.0.3.

We are working on a new firmware update to address these phenomena, which will be available soon. If you have not registered your EOS 5D Mark II, please register so we will be able to notify you via e-mail when future firmware updates become available for download.

Canon always strives to provide the highest quality products to our customers. We sincerely apologize for any inconvenience these phenomena may have caused. We appreciate your kind patronage and support.

Official Link: http://www.usa.canon.com/consumer/c...geAct&key=EOS_5DMKII_Firmware&fcategoryid=139

Some of the complaints
“No audio in C modes unless I set my audio levels in one of the “creative” modes (M, Av, Tv, ) first and then go into my C mode of choice. Kinda defeats the purpose of having a C mode if I have to go to another mode first…”

“I have found the same thing. It only seems to work if you move from one of the other creative modes to a Custom mode. If you turn the camera OFF, then go to a Custom mode, turn the camera back ON, and then try to record Manual audio, you will get signal levels on your meters, but no audio is recorded.”

From 5D Mark II Team: http://5dmark2.wordpress.com/
Click to expand...

Hope this helps some people.
Tom N.
 
Good spot Tommy.

I have upgraded but have not got around to trying the new movie features yet, it is not something I bought the camera for.

It sounds pretty basic and strange that they did not notice during testing, has all the hallmarks of being rushed out to meet market expectations.

Cheers,

Paul
 
This wasn't rushed out.
Canon have been working on it for some time and even announced the update weeks ago.
I've read elsewhere there may be other issues.
This is totally unacceptable. :thumbsdown:

Someone needs sacking. :bang:
 
User Name said:
Source please.
Click to expand...

http://www.cinema5d.com/viewtopic.php?f=56&t=12086

Of course you have to accept the Terms and Conditions before download.

"5. DISCLAIMER:

THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU. SHOULD THE SOFTWARE PROVE DEFECTIVE, YOU (AND NOT CANON, CANON’S SUBSIDIARIES AND AFFILIATES, THEIR DISTRIBUTORS AND DEALERS) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION"
 
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