Canon 550D and Elinchrom Prolinca IR trigger not setting off Elinchrom D-lites

[lynn79]

Hi everyone I'm new here

I just thought I'd see if anyone could help me with a problem I have.
I have recently bought a Canon 550D for studio work, I'm not a professional.
I previously used a Samsung GX-20 which was very easy to use and I used a Elinchrom Prolinca IR tigger to set off my Elinchrom D-lites

Now I am using the Canon 550D I cannot seem to get the lights to trigger at all when the Prolinca trigger is attached to the Canon's hotshoe.
The D-lites will trigger if I press the orange button on top of the trigger but if I take a photo nothing happens at all

It is becoming very frustrating and I'm not sure if the Prolinca is not compatible with the Canon 550d and whether I should just by another trigger

If anyone can shed any light or help it really would be appreciated.

Many thanks in advance

 

[HoppyUK]

Prolinca IR trigger works fine in any hot shoe. Unless it's faulty, most likely problem is a dodgy contact in the hot shoe. Check everything, clean it, and make sure the Prolinca is properly seated.

 

[bolide]

I have the same thing with my D300S. If I mount the trigger back-to-front it works fine, so the hotshoe connection on the D300S is not making contact with the trigger in the usual position

Mine works OK with a cable linking the two but I might unscrew the foot of the trigger and move the contact over to the correct point for the D300S

Nick Froome

 

[Garry Edwards]

I think the problem is likely to be 1 of 2 related things...
1. There is poor hotshoe contact. This is a common problem with some Canon models, the pins don't seem to stick out far enough to make a reliable contact.
2. You've overtightened the locking nut on the IR trigger, which causes the contact area to 'arch' and breaks the contact - try slackening it off, or not tightening it at all.