Canon 1DX - Official Owners Thread

Canon Bob said:
I can't understand why a battery cycle didn't reset it though, but 30 drive home and it's a good as gold again.....bizzarre.

Bob
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seen that a few times in other threads that it needs leaving a while.. that would be a disaster on a paid job which all mine are...
 
It seems to be spot metering in dark high ISO situations that triggers this error. I am error free for now but then again, I have not been shooting in the dark, nor have I used spot metering since my error. fingers crossed, it will stay that way. Mean time... Hurry up with a fix Canon!!!
 
Canon Bob said:
I can't understand why a battery cycle didn't reset it though, but 30 drive home and it's a good as gold again.....bizzarre.

Bob
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Lucky you... mine took some 13h to resuscitate!
 
But surely it's a good idea to test Ivan. Go on to your patio in the fading light. Take shots in evaluative and if all is okay turn to spot and see what happens.
 
More news....I've just been outdoors to test. I thought I'd try half a dozen sky shots in evaluative first to confirm all's well...and it was. I switched to partial and got Error 80 on the first shot....battery cycling recovered it. Tried partial again with the same result. Spot...died at the first attempt and again at the second. Evaluative has just knocked off 20 shots okay.

It's Spot and Partial that gives the problem but evaluative seems safe. At least the battery cycling seemed to restore it every time.

Bob
 
I've just found some previous spot metered shots but they were all in bright sunlight so it looks like a dark issue.

Bob
 
bigrob said:
But surely it's a good idea to test Ivan. Go on to your patio in the fading light. Take shots in evaluative and if all is okay turn to spot and see what happens.
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Well after 14K shots trouble free I had a pretty good idea of what triggered the error. Like I said, if i can help it, I do not stab my toe with the same rock twice . I work and earn with this camera, having it dead in my bag for several hours with err80 is not my idea of fun... So, I leave the testing for those inquisitive enough to try, meantime, I gat on with my work:rules:
 
Canon Bob said:
I can't understand why a battery cycle didn't reset it though, but 30 drive home and it's a good as gold again.....bizzarre.

Bob
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Could be that it sometimes takes longer to fully discharge than at other times. When a battery is taken out there is usually some charge still left in the device (someone with electronics knowledge could probably explain it better) and it takes a while to discharge. :thinking:

Just like, for example, when you change the batteries in a TV remote control. They usually say something like 'put new batteries in within 2 minutes'. No doubt a capacitor holds enough charge in reserve to give you time to change them without fully discharging and loosing all its settings.

Don't know if this is the case here but it could be the reason that all is well some time after the battery has been taken out. The processor only resets after being fully discharged and the time taken for that to happen differs under different conditions.
 
Ploddles said:
Could be that it sometimes takes longer to fully discharge than at other times. When a battery is taken out there is usually some charge still left in the device (someone with electronics knowledge could probably explain it better) and it takes a while to discharge. :thinking:

Just like, for example, when you change the batteries in a TV remote control. They usually say something like 'put new batteries in within 2 minutes'. No doubt a capacitor holds enough charge in reserve to give you time to change them without fully discharging and loosing all its settings.

Don't know if this is the case here but it could be the reason that all is well some time after the battery has been taken out. The processor only resets after being fully discharged and the time taken for that to happen differs under different conditions.
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I can understand a small delay and a difference but Ivan's 13 hours is way beyond what you'd expect Vaughan. The "settings" are maintained by the smaller Lithium cell effectively making it an NVM system.

Bob
 
I wasn't thinking of the 'settings' but more of what is being held in any cache, charge held by processor(s), main board etc etc.

I don't know how often Ivan checked to see if the error had cleared in those 13 hours. Could have cleared after an hour or so but he was nicely tucked up in bed at the time:lol:

'twas only a thought and I may be way off, only Canon know and they aren't saying anything at the moment.
 
Ploddles said:
I wasn't thinking of the 'settings' but more of what is being held in any cache, charge held by processor(s), main board etc etc.

I don't know how often Ivan checked to see if the error had cleared in those 13 hours. Could have cleared after an hour or so but he was nicely tucked up in bed at the time:lol:

'twas only a thought and I may be way off, only Canon know and they aren't saying anything at the moment.
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Aye!... I did try for a full hour (or thereabouts) to "reset" the camera by taking the battery off for about a minute at the time alas, no joy. I went to bed and morning came (or was it afternoon :thinking: ) and the camera was working so, I don't really know with any certainty how long it actually took to reset it self.
 
Either way it's a problem and as Ivan said - he earns his living with the camera.

Canon must be aware of the problem and I am sure (guessing here) that it will be fixed in a not to distant firmware release.

We need Julian Assange to find out when Canon knew about the problem :lol:
 
Just to add that even 15min of camera down time is enough to kill some jobs. In that respect, I am far from happy about this Err 80 malarkey. I've been lucky so far but, if the camera were to die on me whilst working and it kills the job, I'll be sure to visit canon HQ to give them a piece of my mind :boxer:
 
Frankie jim expects the firmware to sort it.. I'm not sure.

I went back to my previous evaluative set up last night, same 50mm, same dark crap red led lights

800 shots no err.80

The only time I've had an er.80 when not spot metering was when I was trying to cycle through the menus faster than usain bolt.
 
IGADIZ said:
Just to add that even 15min of camera down time is enough to kill some jobs. In that respect, I am far from happy about this Err 80 malarkey. I've been lucky so far but, if the camera were to die on me whilst working and it kills the job, I'll be sure to visit canon HQ to give them a piece of my mind :boxer:
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I thikk I'd be getting Frankie to loan me a 1D4 as a backup just in case, Ivan..
 
I know most Pros have backup cameras, but how many would have 2x 1DXs or a 1DX and a 1DIV at the moment? :shrug:


I can't think of anything more worrying than getting paid and not having 100% confidence in the gear. Studio work can sometimes be repeated, but action and sports happen in the moment, and once it's gone it's gone. :(
 
redhed17 said:
I know most Pros have backup cameras, but how many would have 2x 1DXs or a 1DX and a 1DIV at the moment? :shrug:
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I would have thought that either of those two scenarios would be very common amongst the sport fraternity....or two 1DIV's for the type of folk you get in Accrington (dither for months on end).

Bob
 
redhed17 said:
I know most Pros have backup cameras, but how many would have 2x 1DXs or a 1DX and a 1DIV at the moment? :shrug
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I think I phrased it wrong. :bonk:

If you were/are a Pro, which scenario would/did you choose, 2x 1DXs or a 1DX and a 1DIV? :shrug:

Or would you stay away from a 1DX till the problems are sorted? :shrug:
 
Sorry, I can see what you were asking now.

I'd think two 1Dx's would be safe in most situations although one of each would be even safer.

Bob
 
Can now confirm... I've been shooting for a second consecutive day with custom settings with no issues. Err80 is defo related to dark conditions and Spot/partial metering.
 
IGADIZ said:
Can now confirm... I've been shooting for a second consecutive day with custom settings with no issues. Err80 is defo related to dark conditions and Spot/partial metering.
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I'd agree Ivan...the shot prior to my first lockup was EV -1/2 if my maths is right (1/160' f/2 @ Iso 25600)

Bob
 
Canon Bob said:
I would have thought that either of those two scenarios would be very common amongst the sport fraternity....or two 1DIV's for the type of folk you get in Accrington (dither for months on end).

Bob
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:)

one 1dIV for using the 400mm and one 1dx for all other lenses..
 
KIPAX said:
however I have emailed CPS to double check they would honour the warranty as they usualy say reciept must be from uk company.. asked for a quick response..
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Nice to ahve it confirmed in writing :) this just now from my CPS rep

"So long as the unit is EU sourced. It will be covered."
 
Finally after placing deposit in January I got a call from Mifsuds to say my 1Dx is ready to be sent out. Hopefully receiving it tomorrow.
I cannot believe it has actually arrived!
 
Based on all this and the fact i dont use spot.. I was gonna order one from jessops next day delivery.. but am snowed under this week and wouldnt haver time to use it.. gonna look at it after weekend..

Wouldnt mind ordering the french one...esp as canon_bob used them so its kosher.. but all in french :( cant even check if in stock or deliver here.. so prob go jessops..
 
You could save yourself £450 by going to Kerso rather than Jessops. He does free next day delivery at the moment and I think you get an extra £100 off if you pay by bank transfer.

May be worth an email to him to check.
 
Has it been confirmed that the error issues are fixable by firmware upgrades? I can't imagine it would be a permanent problem but you never know.

I'm still weighing up the 1Dx vs the Nikon D4 and at the moment the Canon seems to have this big reliability question mark hanging over it.
 
Andy as far as I am aware Canon have not made any statement on the problem.
 
EMA747 said:
Has it been confirmed that the error issues are fixable by firmware upgrades? I can't imagine it would be a permanent problem but you never know.

I'm still weighing up the 1Dx vs the Nikon D4 and at the moment the Canon seems to have this big reliability question mark hanging over it.
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D4 £800 cheaper as well, and keep an eye on Castle Cameras, they knocked £600 off the D800 and D800E last weekend and are said to be doing the same every weekend for a different model
 
Gary Coyle said:
D4 £800 cheaper as well, and keep an eye on Castle Cameras, they knocked £600 off the D800 and D800E last weekend and are said to be doing the same every weekend for a different model
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Are Castle Cameras any good? I've not heard of them before.
If I got a 1Dx I would purchase from Kerso who will do one for about £4750 so 1Dx is actually a bit cheaper! :D
 
EMA747 said:
Has it been confirmed that the error issues are fixable by firmware upgrades? I can't imagine it would be a permanent problem but you never know.

I'm still weighing up the 1Dx vs the Nikon D4 and at the moment the Canon seems to have this big reliability question mark hanging over it.
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Sent my 600-mm and 300-mm for firmware update. Canon is aware of 1Dx err-80 and it will be fixed with a firmware update (or so the receptionist said).
 
Ivan - I also think it will be fixed soon enough with a firmware update.
 
IGADIZ said:
Sent my 600-mm and 300-mm for firmware update. Canon is aware of 1Dx err-80 and it will be fixed with a firmware update (or so the receptionist said).
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That's good to know. If I end up going out to India as project photographer then I obviously need something reliable so I was worried that maybe the issue was one that couldn't be fixed with just a firmware upgrade.
 
KIPAX said:
Wouldnt mind ordering the french one...esp as canon_bob used them so its kosher.. but all in french :( cant even check if in stock or deliver here.. so prob go jessops..
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I spoke with them today Tony....they will ship to the UK and also supply VAT free if supplied with a UK VAT number and payment using BACS transfer. They're 100% kosher too...they have 5 High Street stores in three cities.

Bob
 
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