Big Names that have gone bust over last 4 years!

Daryl

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Some big names have come and gone over the last 4 years... Some of these were big big names. It's getting tough out there.

Failures in 2012
■Peacocks, the fashion chain, has posted a notice of intent to appoint an administrator covering the Peacocks chain and BonMarche. There are 550 stores and 9,600 employees.
■La Senza, the lingerie retailer with 146 stores, announced at the end of December 2011 that it planned to enter administration in early Jan 2012 as part of a KPMG-planned company rescue. There are 2,600 employees.
■Past Times, the modern antique-based business selling retro Wm Morris, Pre-raphelite etc merchandise also announced it planned to go into administration, probably in week 2 of Jan 2012. There are 100 stores and perhaps 1000 employees. It previously went bust in 2005 and was acquired by Epic Private Equity. In 2010 it turned over £45 mn, but made losses of £1.5 mn. Epic also owns Whittards, the tea company, which is doing OK and is not affected by Past Times' problems. Whittards is still separate although originally there was talk of running the stores together.
■Blacks Leisure, the outdoor sports, camping and recreational stores, announced in December that after putting itself up for sale it had received no bids. The next stage is probably the sale of subsidiaries, although a new bidder may still emerge. However pre-pack administration is still likely to form part of the process. The company has announced that its equity shares have little or no value at present. There are 98 Blacks stores and 208 Milletts shops. There are 3,885 employees.

Failures in 2011
■Hawkin's Bazaar, the source of novelty gifts and stocking fillers, appointed administrators on the last working day of December 2011. There are 400 staff and 120 stores.
■D2 Jeans, the Scot-based denim specialist chain originally set up by Tom Hunter, went into administration for the second time in 2 years at the end of December as the first of several expected retail failures. There were 47 stores, of which 19 were immediately shut with 200 employees dismissed, and there are 300 more employees in the remaining stores and head office. When it previously failed the existing management bought 40 out of its 80 outlets, saving 500 jobs. Most of the stores are in secondary locations.
■Some Non-retail Failures. Saab GB, Portsmouth FC parent company, Battersea Power Station Professional Ventures (owner of Marriott Hotel Group), Venture Hotel Group, and Paramount Restaurants (3 Bertorelli restaurants, 4 Livebaits, 18 Brasseries Gerards having sold 8 Chez Gerard restaurants to Raymond Blanc before going into admin) all went into administration in December or November - just to show that it is not only retailing that is in trouble.

■Barratts, The shoe chain (Barratts Priceless), went into administration in December 2011. It operates 191 stores, 391 concessions, and employs 3,840 people. Footwear and fashion have been trading badly for several years and this finally did not Barratts. It previously went bust in 2009.
■Cooks Bakery, coffee shop and bakers, went into admin in November. Now with 8 stores and 62 employees it had 120 bakers' and coffee shops five year ago, It took over 123 bakeries from The Three Cooks in 2006.


■MFI (remember them?) is opening up as an online retailer in November-December 2011.

■Best Buy, the Carphone-Warehouse controlled electrical chain, is the close by the end of the year. Best Buy was to be the start of a completely new way of selling electricals in Britain and Europe. It hoped to operate 200 stores by 2013 in conjunction with the US big electricals beast, Best Buy, which invested £1 billion in Carphone Warehouse and the project. The new chain of 11 stores lost £47 million in the most recent trading period. Carphone Warehouse also sold its US cellphone business (sales $838 million), Best Buy Mobile, to its US partner, Best Buy.

■Comet, in the same week as the Best Buy news, the UK second-largest electricals group, Comet, was sold by KESA for £2 with additional support of £50 million. The company has not gone into administration but obviously the owners were anxious to end their involvement. Sales fell by 18.6% in the previous six months.

■Alexon, the fashion chain, went into pre-pack administration at the end of September. The group owns 990 outlets trading as Ann Harvey, Kaliko, Dash and Eastex employing 2,700 staff. Sun European bought the company out of administration saving the group, but at the costof shareholders (loss £4 mn), suppliers and HMRC (lost £12 mn).

■Walmsley, the 60-store furniture retailer, went into administration in September 2011, following in the heels of Habitat, Lombok, and Floors-2-Go. Sales in 2010 were £26 million. 38-ish stores have already been closed (mainly in North and Wales) and the remaining 25 have been bought by equity group SKG. Walmsley was established in 1933.

■Floors-2-Go, the floorcovering firm established in 1999, collapsed for the second time (the first time was 2008) in late August. 53 of 88 stores were closed with the los of 200 job, and the remainder were sold to a new company set up by two of the former directors. Before 2008 the company had 132 stores.

■TJ Hughes, the off-price general-store retailer, appointed an administrator on the last business day of June. There are 57 stores and 4,000 employees.

■Jane Norman,the fashion chain with 90 outlets, went into administration at the end of June. 1,600 jobs are at risk. It had £140 mn of debts and was badly affected by the economic slowdown, a rotten Christmas, and the fact that clothing sales were sharply down in the first two quarters of 2011.

■Habitat, the symbol of the swinging 60s (the chicken brick and cous-cous equipment being particular favourites [No, I never bought them: think I'm made of money?]) is to be sold by Hilco as a UK brand to Homebase, most of the stores being closed. Of the 33 remaining stores, it is expected that three will remain. There are 900 staff. However Habitat will continue as a store-within-a-store in Homebase. The international arm, which has a good reputation abroad (think France) is to be sold to another company.



■Focus DIY chain, with 3,919 employees and 170 stores, applied for administration in May 2011. It is a large-ish operation but lacked authority in a weak DIY market that has been hammered by low property sales since 2007/8. It was merged with the Do-It-All chain in the 1980s (trading as Focus Do-It-All) and was owned by Boots in the days when every self-respecting retailer had a DIY chain, including W H Smith, Sainsbury’s and Boots.
■ETS, a chain of 6 electrical household appliances stores, based in Bodmin has gone into administration (poor trading for several years). It has 57 employees.


■Oddbins, see below, has now gone into administration with all 400 jobs at risk. The HMRC refused to accept its proposals so there was no legal alternative except administration. Some stores may survive either as stand-alone outlets or elements in other chains.

■Alworths, the successor to Woolworths, went into administration at the end of March. Its 17 stores with 235 staff are still trading. It was hoping to restructure but obviously either its trading was very dire or the poor outlook frightened (or both) so it has taken the administration route.
■Easy Living Furniture, Sofas UK retail trading name, went into administration at the end of March. It has 20 outlets in the South of England employing 150 people and an online site.


■The Officers Club, discount fashion chain, has gone into administration again, but half its stores have already been sold to young fashion retailer, Blue Inc. Officers Club employs 900 people in 102 stores, 46 of which (400 staff) have now gone to Blue Inc.



■ Triumph Furniture Company, Merthyr Tydfil, with a London showroom and facilities in Solihull and The Netherlands (sales £23 million) has been put up for sale by the administrators.

■ Oddbins, the major wine and beer chain, is to close one-third of its stores, dismiss 15 out of 60 HQ staff, and require landlords of the remaining 89 stores to accept lower rents as part of a CVA in March.
■ Ireland: Birthdays, the Clinton-Card owned Irish operation with 14 stores has been put into administration by its owner. This does not affect the UK Birthdays chain.

■ Bennets, the Norwich-based electricals retailer with 14 branches and 300 employees, went into administration in March. It operated from some impressive stores, but difficult market conditions since the recession and competition from eRetailers had made a harsh trading environment for at least 3 years. The immediate causes were: the withdrawal of credit insurance in November had meant that suppliers would not deliver and the snowy Christmas created further damage.

■ Fenchurch, the fashion chain with four stores and department store concessions, went into administration in March. Its assets were purchased by JD Sports Fashion, but all its staff have been sacked and the Covent Garden Store has already closed. The staff first learnt of their employer's failure when they read an advert selling the company in the Financial Times.

■Ollie and Nic, the vintage-inspired handbag and accessories chain with 11 stores, went into administration in February. It has been bought out of administration by the original founders and a group of other investors previously associated with Principles, Rubicon and Monsoon.

■Auto Windscreens, the UK's second-largest windscreen replacement company, ran out of cash in Feb 2011 and ceased trading. The Chesterfield-based (Derbys) business has 1,200 employees, 68 fitting centres, 550 mobile units, a call centre and distribution depot in Witton. The administrators have failed to sell it.

■Cattles, the private company lending mainly to the poor at high interest rates, avoided administration in Feb 2011 after reaching agreement with its creditors. It will continue to run down its loan book to repay the banks much to the chagrin of its other creditors and bondholders who will receive little. A long-running accounting error led to the downfall of this firm.

■JJB Sports, the Sportswear/fashion retailer with 250 stores and 6,300 employees, is attempting a second CVA (company voluntary arrangement), involving: renegotiating leases with landlords; the closure of 45 problem stores to be followed by closing a second tranche of 50 stores (depending on the willingness of landlords to reduce rents and how these stores trade); and raising £31.5 mn from shareholders. JJB Sports have raised the money from shareholders, but now need some more. Less than one-half of landlords have agreed the CVA and there is some dispute about whether JJB's approach is valid.


■HPJ Jewellers, a discount jewellery firm with 70 (or perhaps 40) stores, has filed notice to appoint administrators. Originally established in 1980 as Half Price Jewellers with limited service, it has been hit by poor Christmas sales, careful consumer spending and online sellers. Bought by restructuring specialists Gordon Bros in Dec 2010, it expects to reduce its rents and close one-half of stores via administration. It also had a period in administration in 2006.
■British Bookshops and Stationers, a 51-store 'discount' stationery/books chain with 300 employees in the South was the first major retail casualty of the 2011, going into receivership in Jan 2011. Immediate causes were poor Christmas trading, but the longer-term impact of the recession and effect of internet sales on books and office supplies will be the key issues they faced. W H Smith bought 22 BBS stores for £1 mn in February.


Failures in 2010

■Cruise, the Edinburgh-based fashion chain with 300 employees, went into administration at the very end of December, but was bought along with 10 stores by Tom Hunter (to be run in conjunction with Van Mildert, a NE England fashion retailer with five shops that is run from a converted jail. Tom Hunter sold his Office chain a month earlier so had a bit of spare cash. Two stores were closed by Deloittes, the administrator. And Van Mildert looks pretty good.


■Suits You, the 66-store formal menswear company (Speciality Retail Group), was put into administration by new owners G A Europe in late October. SRG had gone through a company voluntary arrangement earlier in 2010 but with the sales outlook remaining bleak it was sold to G A Europe.
■Stokes, the UK's largest greengrocery trader (37 stores), entered voluntary administration in October. 10 stores were immediately closed. There are 277 employees. The rationale for VA was poor sales.

■Confetti, the weddings businesses, went into administration in 2010 a few days after being sold. Its 5 stores were closed and one-half of its 94 staff dismissed.A separate company (with no link to the previous business) bought the website and the name 'Confetti' and has traded successfully online since then.

■Mad O'Rouke's Pie Factory, a black-country themed restaurant chain once named 'Restaurant of the Year' in Tipton, West Midlands, went into administration in July, having handed over its Lower Gornall and Wordsley operations to M&B.

■Thoughts, a greetings card retailer with nine stores in high-profile locations (eg Bull Ring, Westfield and St David's) got in difficulties when its banking facilities were withdrawn and was bought out of administration by the previous owners as Thought Card Retail.

■Vergo Retailing, a 20-store department and jewellery store chain with 940 employees, closed many of its operations in 2010. The chain was originally set up in 2007 to run the Lewis's, Robbs and Joplings department stores (sold by Owen Owen). In 2009 it bought Coop department stores in Devon and Cornwall (eg Derry's in Plymouth), East of England Coop Homemaker stores in Norfolk, Suffolk and Essex (350 staff) and a jewellery store. Most of these have been closed or are apparently closing, although it is possible that some will survive. Administrators were appointed in May.

■Fashionair, the up-market fashion website established as 'an entertainment and shopping platform' was forced to cease trading in May and the staff have been made redundant. Fashionair was founded on the initiative of Simon Fuller (ex-manager of the Spice Girls) but US-based owners CKx decided to close it down after a review. The Clothes Whisperer felt that all Fashionair's news about what fashionistas actually do was pretty offputting to young wenches whose nearest Jimmy Choos is simply miles away.

■Laser Electrical, a 10-store chain of hi-fi/audio retailers in Northern Ireland, went into administration and the stores were closed when no buyer was forthcoming. This cost 140 jobs.


■Labsport, the branded sportswear chain, fell into admin in April and closed its 8 stores. 80 staff have gone. One innovative feature of LabSport was co-development of brands; every supplier was allocated a section of the store and could merchandise it as they wished.

■Faith Shoes, 1800 jobs, 78 stores and 120 concessions, went into administrations in April after desperately seeking a buyout. Hilco has taken control of the company's £14M debts.
■Envy! , This fashionwear chain with 23 stores and 20 department store concessions went into administration in April three weeks after being sold. It is likely to continue in a reduced format.


■Not Only Shops! , In February and March 2010 we have seen the administration of Jarvis Engineering, Highlands Airways, Crystal Palace Football Club, Premier League Portsmouth Football Club, exclusive London restaurant Cipriani, Readers Digest (UK), Snowsport GB (UK governing body) and Landsdowne, the UK's largest driving school (trading as RED).

■Speciality Retail Group, owner of Suits You and Racing Green, made a company voluntary arrangement (CVA) with creditors (including landlords) that will initially save 300 jobs but result in closing 42 out of the current 73 stores over the next 18 months. The stores to close will mainly be High Street. A CVA arrows a struggling retailer to get out of rental agreements they can no longer afford - as an alternative to closure. SRG's landlords have agreed a 40% rent reduction in the marginal sites.

■Ethel Austin, value clothing retailer with 300 stores, and Au Naturelle have appointed administrators. Both companies have found it hard to pay suppliers since before Christmas. It went bust previously in 2008. It is expected that the administrators will close one-half the group's 270 stores affecting around 40% of the 3,100 retail staff; by Feb, there had been 470 redundancies at the now-closed warehouse and headquarters, and 1000 retail staff have lost their jobs as 114 stores have closed. The Austin family sold it in 2002. The company was originally founded in Liverpool by Mrs Austin in her living room.

■Adili, the ethical fashion e-tailer (slogan, 'we're committed to ethical, we're committed to cool') trading as Ascension Online, suspended its shares in early February because it had failed to secure future financing. Adili ran into cash problems at the end of 2009; it had revenues of £299,000 with costs of £886,000 at about this time. The business has now been bought by Luke Heron for £1 has been renamed ASCENSION and will stress higher price point items. Heron also owns Green Baby, the ethical e-nursery provider.

■Diamonds and Pearls, the jewellery company, went into pre-pack administration in February for the second time in 12 months. A consortium of suppliers, Renaissance Jewellery, bought it out of admin after a few hours, but 100 people have been made redundant. There are now 50 stores and 200 jobs; 30 stores of the predecessor company were closed.

■Adams, the children's clothing store, has fallen into administration for the third time in two years. John Shannon first bought it from the administrators in 2007, rescued it from a second failure in Feb 2009, sold it to Habib Alvi in September 2009, then appointed administrators again in January 2010. There are 125 store and more than 2000 staff.

■D2, the 79-store fashion chain once owned by Tom Hunter, went into administration at the end of December. It has closed 2 of its 3 Irish stores, but the 77 remaining UK stores continue to trade. 22 staff at the HQ in Scotland have been made redundant.

■Head, the entertainment chain set up by Simon Douglas after the collapse of Zavvi, closed down in December 2009. Several ex-Virgin/Zavvi stores were bought from the administrator, but Liverpool and Sheffield have closed, Leeds and Dundee are closing, and Bristol and Brum are about to.

■Virgin Cosmetics [renamed Effective Costmetics] , closed in Jan 2010. Originally launched in 1997 with a characteristic blaze of publicity from Britain's favourite entrepreneur it expected to open 2 stores a month and to have 100 in 5 years. Virgin Cosmetics created losses and half its shops were closed when Branson sold the business and it became Effective Cosmetics a couple of years ago. Under the terms of the announcement, 80 staff will lose their jobs. The business lost £1 M on sales of £1.7 M in the five months to end August.
 
There are also successes in the past few years... Jamie Olivers Italian in Cambridge is very busy every time I walk past, and on Sats (when I tend to go) there are normally 50 people at least in the queue at opening time. Waitrose/John Lewis are also doing well, Apple stores too, Aldi as well.

Basically if you offer very cheap stuff that people want with reasonable quality (Aldi) or premium brands that are very good (Apple) or good quality & good service at reasonable price (Jamie, John Lewis) then you will do very well in business. Its not all doom and gloom!
 
yep........ and..

A quick skim read of most of those........ a lot sold tat...... works well in a boom market, not so good when purse strings tighten........

as for MFFI (Intenion 2nd F and you can guess)....... the level of their incompetence still shocks me........

For one small kitchen, I still have 3 lengths of redelivered 2.4m worktop at £150 a length..... 32, yes 32 cupboard doors of the wrong size..... and no we do not have 32 cupboards in our kitchen.........enough parts of carousel corner units to make 3 new ones up should any fail, 3 x full sheets of finishing end/blank boards, enough pelmets and cornices to redo the whole kitchen, and 17 cupboard hinges, not to mention 13 spare handles.

I offered them an opportunity to come and collect - never turned up.
I had several meetings with the local manager, on Sat afternoons, me in dirty golf gear reading a sat telegraph on their pristine leather demo sofa by the tills, whilst awaiting him, and them "no i do not want to come to your office to discuss............" even phoned them up on the way to say I was coming.........

"I have several other customers orders allocated to me", "someone else has mine, now go and sort please"
 
Luminar Leisure nightclubs. 3000 jobs. The licensed trade is starting to really feel it. Locally, Sunderland City Centre, it's even worse. I see previously bouncing bars not open a few days later. Some remaining are happy to make just £350-£500 at the tills on mid-week nights and £2,500 Fri/Sat each w/end night.
I personally do what I can to keep them in profit ;)
I'm conscientious like that :)
 
Lynton - why were you buying a kitchen from MFI in the 1st place, I thought you researched everything?

What about the banks too, some of them have left the trading room.
 
Lynton - why were you buying a kitchen from MFI in the 1st place, I thought you researched everything?

What about the banks too, some of them have left the trading room.

That was in my young stupid days! Since then I have learned!
 
Only ones out of that lot that were any good were Blacks.

I'm not surprised though. I pretty much buy everything via Amazon now. Most stuff is cheaper and the customer service if anything goes wrong is far better.

Recessions are good for weeding out weak brands, weak products and weak customer care. Those that do all those well survive. Those that fail go bust.

There seems to be quite a polarisation between dirt cheap stuff and highly expensive stuff. The middle seems to have disappeared. Reasonable price and reasonable quality seems to be going so you can either have premium or bargain basement but little in between.
 
I though Auto Windscreens was bought out. If they had no money how did they continue to sponsor a BTCC race team last year, unless they'd paid, up front for two years sponsorship back in 2010, which I doubt.
 
Auto Windscreens were bought out by RAC I believe who were owned by NU (now Aviva)
 
I worked at Borders bookshop before being made redundant and the company closing down on Christmas eve 2009. That was a pretty big closure that made news.
 
La senza? Nooooooooooo.... *shakey fist*

Even more so as we have their ex management in charge at our place :lol:

srichards said:
Only ones out of that lot that were any good were Blacks.

You wouldn't say that if you ever dealt with them.. Lol. They were balancing on the edge of going under for a very long time though.
 
Oh I don't know, La Senza were always worth a look :naughty:, for my wife of course....

Now they really did go bust as I believe the bottom fell out of the market. :lol:
 
Luminar Leisure nightclubs. 3000 jobs. The licensed trade is starting to really feel it. Locally, Sunderland City Centre, it's even worse. I see previously bouncing bars not open a few days later. Some remaining are happy to make just £350-£500 at the tills on mid-week nights and £2,500 Fri/Sat each w/end night.
I personally do what I can to keep them in profit ;)
I'm conscientious like that :)

Luminar go bust about every 6 months from what I recall! :p
 
When can we finally add Dixons, Comet and PC World to that list? I continue to get frustrated by friends who are sucked in by the marketing and inherent lack of knowledge in these stores' staff and end up coming out with 3D TVs, Sony Vaio laptops and all manner of extortionate items that they can ill afford, let alone for which they have any need!
 
When can we finally add Dixons, Comet and PC World to that list? I continue to get frustrated by friends who are sucked in by the marketing and inherent lack of knowledge in these stores' staff and end up coming out with 3D TVs, Sony Vaio laptops and all manner of extortionate items that they can ill afford, let alone for which they have any need!

Well apart from the fact that Dixons & PC World are the same company, why would you want them to go bust. Dixons retail alone employ thousands.
 
Well apart from the fact that Dixons & PC World are the same company, why would you want them to go bust. Dixons retail alone employ thousands.
Pedantic. Both are separate retailers. :thinking:

Because they continue to peddle goods inappropriately matched to their clientèle and employ staff ill-suited to their job. They curry no favour with me whatsoever. It isn't a crime to wish away companies - let us just look at how the masses and media turned on Lehman Brothers despite the loss of 25,000+ jobs - "they deserved it". It's all right for bankers to lose their jobs but not the ordinary man.
 
Pedantic. Both are separate retailers. :thinking:

Not pedantic at all. We're talking about companies here so I was just clarifying.

Because they continue to peddle goods inappropriately matched to their clientèle and employ staff ill-suited to their job. They curry no favour with me whatsoever. It isn't a crime to wish away companies - let us just look at how the masses and media turned on Lehman Brothers despite the loss of 25,000+ jobs - "they deserved it". It's all right for bankers to lose their jobs but not the ordinary man.

No-one said it was a crime to wish away companies, I just don't think it's very nice to wish that thousands of people should lose their jobs because you don't personally like their employers.
 
I though Auto Windscreens was bought out. If they had no money how did they continue to sponsor a BTCC race team last year, unless they'd paid, up front for two years sponsorship back in 2010, which I doubt.

They went bust, my mate in Australia had just sent them £15k by BT to pay for an order and they turned round and told him if he wanted it back he'd need to get it from the receivers.

He's now arguing the toss with the RAC's lawyers......
 
When can we finally add Dixons, Comet and PC World to that list? I continue to get frustrated by friends who are sucked in by the marketing and inherent lack of knowledge in these stores' staff and end up coming out with 3D TVs, Sony Vaio laptops and all manner of extortionate items that they can ill afford, let alone for which they have any need!

Interesting thought - are you saying these friends of your are being 'mis-sold' to?
Or are you saying they went in to buy a product and were sold something they didn't want - or, heaven forbid, realise they have spent more than they can afford?

If the staff have a lack of knowledge surely your friends would not buy anything.

Perhaps you mean the ease with which people can obtain credit at 29.9%apr should be stopped?

BTW I have no interest in either of these two companies and don't buy from either unless really necessary:thumbs:
 
and you haven't even touched upon travel and holiday companies.

Phoenix Travel, who rose from the ashes of Travelscope, have just gone into Administration.
 
They went bust, my mate in Australia had just sent them £15k by BT to pay for an order and they turned round and told him if he wanted it back he'd need to get it from the receivers.

He's now arguing the toss with the RAC's lawyers......

I guess he hadnt done his credit check recently then! :p
 
Astraeus said:
When can we finally add Dixons, Comet and PC World to that list? I continue to get frustrated by friends who are sucked in by the marketing and inherent lack of knowledge in these stores' staff and end up coming out with 3D TVs, Sony Vaio laptops and all manner of extortionate items that they can ill afford, let alone for which they have any need!

If your friends are that stupid more fool them. Actually, can I have their emails as I have some wonderful magic beans for sale.

The good thing about dixons and the like is volume and buying power. That enables products to be sold cheaper which benefits the consumer.
 
When can we finally add Dixons, Comet and PC World to that list? I continue to get frustrated by friends who are sucked in by the marketing and inherent lack of knowledge in these stores' staff and end up coming out with 3D TVs, Sony Vaio laptops and all manner of extortionate items that they can ill afford, let alone for which they have any need!

Sorry you got so many idiot friends,have you tried making some new friends :D
 
Missed woolworths too?

I miss pick'n'mix :(


Edit - ah never mind, re read it, its what I get for skimming it rather than reading properly :)
 
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If your friends are that stupid more fool them. Actually, can I have their emails as I have some wonderful magic beans for sale.

The good thing about dixons and the like is volume and buying power. That enables products to be sold cheaper which benefits the consumer.

Sorry you got so many idiot friends,have you tried making some new friends :D
Not everyone has the inclination or knowledge to source the information online and some people are more taken than others by sales pitching. I just feel - as good as it must make them at their job - they would swell up a great deal more goodwill if they matched products to the consumers more appropriately. The fact that these companies remain in business is a sad indictment of our society if is a sufficient number of 'idiots' to keep it as a going concern.

Not sure where that trip about buying power comes in either - not sure the last time I saw a product cheaper at PC World than it was online, or in Dixons for that matter.
 
Not everyone has the inclination or knowledge to source the information online and some people are more taken than others by sales pitching. I just feel - as good as it must make them at their job - they would swell up a great deal more goodwill if they matched products to the consumers more appropriately. The fact that these companies remain in business is a sad indictment of our society if is a sufficient number of 'idiots' to keep it as a going concern.

Not sure where that trip about buying power comes in either - not sure the last time I saw a product cheaper at PC World than it was online, or in Dixons for that matter.

Not everyone has the inclination to source - then they pay the pipers tune:shake:

Knowledge - true of the internet as not all of us have access. In the 'olden days' people used their feet to compare products/prices.

I think the problem is too many people want more - and that is the poor indictment of our society. The companies you mention just give the people what they think they need/want.
No-one has to buy a 3D 50" telly - a cheap 20" CRT will show the same crap!

As long as there is a demand there will be someone to fulfil it and as long as we want something cheaper companies will go to the wall:bang:
 
Not sure where that trip about buying power comes in either - not sure the last time I saw a product cheaper at PC World than it was online, or in Dixons for that matter.

Don't know why I'm sticking up for Dixons, but I noticed today that they are £45 cheaper than everyone else on the D7000 and there's probably about 3% cashback on top of that. :thumbs:

http://www.camerapricebuster.co.uk/prod1632.html
 
Astraeus said:
Not everyone has the inclination or knowledge to source the information online and some people are more taken than others by sales pitching. I just feel - as good as it must make them at their job - they would swell up a great deal more goodwill if they matched products to the consumers more appropriately. The fact that these companies remain in business is a sad indictment of our society if is a sufficient number of 'idiots' to keep it as a going concern.

Not sure where that trip about buying power comes in either - not sure the last time I saw a product cheaper at PC World than it was online, or in Dixons for that matter.

To do that you need to employ better staff, which means more wages and/or additional training. That adds to the costs and so a higher selling price. The public overall are obsessed with cheap,cheap,cheap in the main so service will always give.

Never understood those that rang 10 insurance companies and went with the cheapest then moaned when they outsourced to India!
 
Out of all the stores mentioned i don't ever remember going in any apart from TJ Hughes when they had a closing down sale (nothing worth getting) and Comet for a fridge which we ended up buying online as it was cheaper.
 
There are also successes in the past few years... Jamie Olivers Italian in Cambridge is very busy every time I walk past, and on Sats (when I tend to go) there are normally 50 people at least in the queue at opening time.

I don't know how!!

I went to his one in shepherds bush and it was one of the worst italian meals I ever ate, I have cooked a better steak at home and the pasta was bland.

Next day I went to an independent italian in covent garden which blew his out of the water
 
I don't know how!!

I went to his one in shepherds bush and it was one of the worst italian meals I ever ate, I have cooked a better steak at home and the pasta was bland.

Next day I went to an independent italian in covent garden which blew his out of the water

Really, I have been to the one in Cambridge 6 or 7 times and each time has been great food.
 
Really, I have been to the one in Cambridge 6 or 7 times and each time has been great food.

the chips were nice, but my steak was dry and tasteless.

The service was also terrible. The guy brought out all our dishes at the same time. I had a steak and chips with a bowl of pasta. Apparantly because we didn't ask him to have them separate, we got them at the same time.

I didn't think I had to tell a waiter that I didn't want to eat steak and chips and a bowl of pasta at the same time. :cuckoo: I said to him "Don't you think this is a bit weird? Who orders pasta, steak and chips at the same time?"

he said, lots of people order the 2nd dish and the main meals together. It was quote funny to see my friends trying to eat a full meat board and their main course.
 
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