Surprise, Surprise Gilly B that no-one has responded.
I've tried on 3 occasions to get advice on Graphistudio's ambiguous pricing structure and failed.
I thought I'd do a search on TP to see if anyone knows how "it works" but see you've already tried.
I have their sample briefcase pack from Italy, I have an account with them and have their numerous PDF files downloaded from their 'Trade Area' with all the products and price list in....
BUT....
Can I get to a stage where I can confidently quote my 3 interested clients a price so that no-one (me or them) gets a nasty surprise because I've either msised something or don't fully understand the price list. NO
Today I rang them to ask my two very simple questions and was told by the switchboard operator..............
"Our advisors have said you need to call Italy"
Quite what their advisors based in the UK do if a simple question like mine has to be routed through to Italy I don't know.......??? :shrug::bonk::thumbsdown::shrug:
Shambolic.....