ASDA do it again

Dangermouse

Dangermouse

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http://news.bbc.co.uk/1/hi/england/dorset/8299073.stm

The reason I think this story is super is the fact, our local ASDA asked me not so long ago if I was old enough to buy alcohol (I am nearly 50) and jokingly I said no...........big mistake..........they removed my bottles from my trolley and I had to go round again even though in the ensuing battle with the assistant I produced my photocard driving licence which wasnt enough for the staff there, I did however manage to buy my beer






From Tesco down the road:thumbs:.............Asda:cuckoo:
 
while i do agree sometimes they push it too far , you must understand it is their job and a big fine at the end of the day if they get it wrong :eek:
 
I understand that its the cashier that gets the fine but to get refused alcohol when your 50ish is a bit silly (which has happened a few times) ,nice compliment but really I dont think I look 21 :lol:
 
Dangermouse1964 said:
http://news.bbc.co.uk/1/hi/england/dorset/8299073.stm

The reason I think this story is super is the fact, our local ASDA asked me not so long ago if I was old enough to buy alcohol (I am nearly 50) and jokingly I said no...........big mistake..........they removed my bottles from my trolley and I had to go round again even though in the ensuing battle with the assistant I produced my photocard driving licence which wasnt enough for the staff there, I did however manage to buy my beer






From Tesco down the road:thumbs:.............Asda:cuckoo:
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That is just silly, they miust do it just for the wind up, surely?
 
Its the same lady everytime and she has asked me and babytiger numerous times for our age yet the young looking 18yr olds just swan in and out with booze, looks like they ask us oldies because we wont give them hassle like the chavs would:shrug:
 
Bloody country is going mad with political correctness and the like, god i wish i could afford to live somewhere else, a country with sanity :bang:
 
thats ludicrous. The story and your experience!

nearly every time i go in i get ID (im 20, look about 17). Just have a bit of banter with the cachier. most of them tell me i look better with short hair as i have a humongous mop on my driving licence :D
 
I think some of problem lies with poor/insufficient training for cashiers. If they're not told explicitly what the law and company policy is regarding sale and carriage of alcohol then they're going to make it up themselves, as it would appear happened in the posted article. Our local Mace went for the kneejerk approach after they got busted selling to underagers. They now have to have 2 members of staff to OK sales of age restricted products. I spent 10 minutes at the til with a liner building behind me just rtrying to buy a pack of smokes. What's worse is the sotry goes that the people that were sold booze in there were friends of the guy who served them, an new full well they were underage. Lunacy :lol:
 
I had an argument with a till clerk in Asda.

We were shopping, people from my halls, and I wanted to buy alcohol. She asked to see everyone I was shopping with's ID.

I said to everyone to not get it out and I told her that was completely ridiculous.
I said "What if I just met these people and was just chatting to them? Or what if I had a toddler with me? Would I still be allowed to buy alcohol despite the fact they're under age?"

She said that it is completely absurd and if I continue to make a scene then she will have to ask me to leave. My mates got cold feet and just got their ID out.
Absolutely pathetic.

Another time I was with my girlfriend in Tesco and I wanted to buy a bottle of Jack Daniels. The till clerk asked to see our ID. I said "Oh it's okay the alcohol is for me, she's not much of a whiskey drinker :lol:" (I was paying btw) the clerk sat with a stern face and said "I need to see both your ID's."
I said "Well she's 17, and I'm 18?" the clerk said "Well I won't be able to sell you alcohol"
I said "Well why not?" and she said "Because you're with someone who is under age, you may be buying it for her." and I said "Okay what if she leaves?" and my girlfriend left the shop and the till clerk said "No I still won't be able to sell you alcohol, it will have to be made in a separate transaction"
I said "Are you kidding?" and she said "No sir you will have to queue again."
At this point a lot of people had begun to look over and whisper to each other.
The guy behind me piped up and said "This is completely ridiculous ma'am" and after I'd finished putting all my shopping through, the man let me go in front of him straight after. She put the alcohol through as if I was a completely different customer and whatever had just happened, didn't happen.
 
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ok i work part time for a large retailer and we had no training at all was just given and peice of paper to sign saying that we understood.

we operate think 25 and if we get it wrong we can be fined £5000 and put in prison for 6 months.

So to say I am a jobs worth you would be correct.

I am not risking anything [fine or prison] just because the rule is flawed.

The rule is the rule.
 
foodpoison said:
I had an argument with a till clerk in Asda.

We were shopping, people from my halls, and I wanted to buy alcohol. She asked to see everyone I was shopping with's ID.

I said to everyone to not get it out and I told her that was completely ridiculous.
I said "What if I just met these people and was just chatting to them? Or what if I had a toddler with me? Would I still be allowed to buy alcohol despite the fact they're under age?"

She said that it is completely absurd and if I continue to make a scene then she will have to ask me to leave. My mates got cold feet and just got their ID out.
Absolutely pathetic.

Another time I was with my girlfriend in Tesco and I wanted to buy a bottle of Jack Daniels. The till clerk asked to see our ID. I said "Oh it's okay the alcohol is for me, she's not much of a whiskey drinker :lol:" (I was paying btw) the clerk sat with a stern face and said "I need to see both your ID's."
I said "Well she's 17, and I'm 18?" the clerk said "Well I won't be able to sell you alcohol"
I said "Well why not?" and she said "Because you're with someone who is under age, you may be buying it for her." and I said "Okay what if she leaves?" and my girlfriend left the shop and the till clerk said "No I still won't be able to sell you alcohol, it will have to be made in a separate transaction"
I said "Are you kidding?" and she said "No sir you will have to queue again."
At this point a lot of people had begun to look over and whisper to each other.
The guy behind me piped up and said "This is completely ridiculous ma'am" and after I'd finished putting all my shopping through, the man let me go in front of him straight after. She put the alcohol through as if I was a completely different customer and whatever had just happened, didn't happen.
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I would not of sold it to you.
 
i have come across all these problmes foodpoison i had the same issue in tesco i refused to pay untill it was sorted i even showed her my doorman's license which is a govening body (SIA)

why the hell would i take a risk to loose my license

aswell as telling her the rules on licensing (part of the doorman's course is pub and law's ) i was with a child of 13 at the time ( sister in law ) so i asked what if a parent and a 13 year old come along with alcohol

oh we would refuse them so why did you just serve the family in front of me

She didnt know what to say

she called over security saying she wants me out of the store although people around me was supporting me by clapping and laughing that it was a complete joke at the staff

im not a thug i know not to give children drink so why refuse me

the best part was when security walked over he asked what is wrong
im stood there with this great big smile on my face

security is a very good friend of mine so i started to explain what this check out lady said even he started laughing and called it a complete joke in front of managers and staff dont know why but he didnt get sacked lol


drink legal age is 18 and ask 25 is something as i agree with 100% i have dealt with the aftermath of of alchol related fights / pick people up / carrying drunks to a ambulance / attending to people after a fight with nasty cuts i understand why there is a law for 18 but to stop genuine people they are taking it a bit far even if the shop does sell to someone who is over 18 but then passes to a underage person it is the 18 year old who gets prosecuted not the shop unless they have suspision unless the law has dramatically changed in the last few years
 
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The point of this thread is I am nearly 50 and "even though I do look 17:suspect: I want to do my shopping in peace, if you look young then yes ask but a bloody old git like me.............leave it out
 
I worked in a DIY store, we sold offensive weapons (tools etc). One of the few things we were trained on is age related sales. I refused to serve anybody who looked under 25 and didn't have ID... sorry but at the end of the day not only the store gets fined, but also the cashier- a hefty fine and a criminal record. Other branches of our store had recently been caught serving underage people via a mystery shopper type set up, and there was no chance that was going to happen to me!!
 
Twizzel said:
I worked in a DIY store, we sold offensive weapons (tools etc). One of the few things we were trained on is age related sales. I refused to serve anybody who looked under 25 and didn't have ID... sorry but at the end of the day not only the store gets fined, but also the cashier- a hefty fine and a criminal record. Other branches of our store had recently been caught serving underage people via a mystery shopper type set up, and there was no chance that was going to happen to me!!
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AGREED.:thumbs:
 
jolsterj said:
Why say that.


Answer me this..............why should I worry about a customers feelings?

I am just making sure I dont get fined or go to prison.
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SO RIGHT why does it fall upon the cashier, the company is at fault not an individual with about 5mins training
 
Dangermouse1964 said:
SO RIGHT why does it fall upon the cashier, the company is at fault not an individual with about 5mins training
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Thank you.


I agree the laws are a tad crazy, but I am doing what I am told.

And as for 5 mins training.....I had none just given a piece of paper to sign.....which I have not yet because I still have many questions that have not been answered.

ie........can I sell a PG film to someone who looks 16?
 
No, the laws are fine, it's the application of them that is crazy, as the instances we've heard above are simply due to the distinct lack of applying a modicum of common sense.
 
jolsterj said:
Why say that.


Answer me this..............why should I worry about a customers feelings?

I am just making sure I dont get fined or go to prison.
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Are you being serious - yes, if you think someone may be under 18 fair enough, but most people over 30 do not look under 18 and if I go shopping with my son then I expect to buy beer without idiotic jobsworth like you getting in the way.
 
Marcel said:
No, the laws are fine, it's the application of them that is crazy, as the instances we've heard above are simply due to the distinct lack of applying a modicum of common sense.
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I serve a customer that looks about 20.

I tell him we operate think 25.

He wants to buy an 18 DVD.

He has no identification.

I refuse to serve him.


I find out later he was 17...........PHEW glad I refused to serve him.

He was sent in by trading standards.

Does anyone understand why I am careful?
 
I can totally understand why cashiers are careful, there are big fines passed down for selling to an underage person. However, when common sense goes out the window then that's when things get ridiculous. Sounds like this is what has happened in this case.
 
Coming down on the side of the cashiers here, they are the ones who get the fines/criminal record if they get it wrong, give them a break.
 
cambsno said:
Are you being serious - yes, if you think someone may be under 18 fair enough, but most people over 30 do not look under 18 and if I go shopping with my son then I expect to buy beer without idiotic jobsworth like you getting in the way.
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I am not allowed to serve a customer who i think is under 25. [age related stuff]

If they have identification thats fine.


If not go buy your stuff somewhere else.
 
cambsno said:
Are you being serious - yes, if you think someone may be under 18 fair enough, but most people over 30 do not look under 18 and if I go shopping with my son then I expect to buy beer without idiotic jobsworth like you getting in the way.
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Call me what you like if you didnt have id and i thought you looked under 25.....then jog on, sir!
 
I agree with the think 25 rule it is there to protect the casheer and stop the problems we have on the streets of my village that has a asda. But common sence and jugement has got to be used on both parts. I had it happen to me in the asda even though i used to work for them. So all i did in a calm mannor is ask to see the supervisor or manager about it (they can't refuse you). When he did come he sorted it out as quick as he can. All asda do in there training in this subject is a pc based tutorial about the rules and a quiz at the end of it. It does mention common sence but that is always overlooked and passed very quickly. Each store has got to have someone who has a licence to sell alcohol to the general public by law that is usually tha manager so they are always a good person to ask to see.

On the plus side a little part of you has to think do i not look nearly 50 i must be doing something good to keep getting this hastle. :cool:
 
SORRY.

No more from me..........and I know some of you will love this or not but at the end of the day

'I have the power'

lol
 
I think the point of the OP was that yes, cashiers have to be careful, if there is even a chance of someone being under 18 then they should always challenge and if necessary, refuse.
On the other hand, if someone is equally obviously NOT under 18, a little common sense and courtesy should be applied. Equally, if someone is with a kid, you should Not automatically assume they are buying it for the kid.
 
I really don't agree with this at all. The law says that you have to be 18 to purchase alcohol. Fine, that's clear enough, anyone under 18 who tries to buy booze is commiting a criminal offence. Deal with them accordingly. Why should the cashier or the store be legally liable here, unless they knew or, at least, suspected that the purchaser was under 18?

It's even more absurd to target people who might be buying booze "on behalf of someone under 18", but it's unenforceable and bad law. There's simply nothing to prevent them buying it and handing it over outside. What about the reports of parents being told that they can't buy wine because their son/daughter is with them? There's no law against giving a teenager a glass of wine at home, AFAIK, and it's no-one else's business anyway.

The UK has a problem with drunken violence in some areas, and the state seems to have lost control. This solution seems to be criminalising people who really haven't done anything wrong, and inconviencing a lot of other people, rather than dealing with the culprits. Nothing new, I suppose, and it helps to ratchet up the level of state control and get people used to the idea of producing ID, under the guise of "protecting communities".
 
chameleon said:
I think the point of the OP was that yes, cashiers have to be careful, if there is even a chance of someone being under 18 then they should always challenge and if necessary, refuse.
On the other hand, if someone is equally obviously NOT under 18, a little common sense and courtesy should be applied. Equally, if someone is with a kid, you should Not automatically assume they are buying it for the kid.
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thanks.....................Iam quite flattered


I am nearly 50 and look it and had no kids with me............so:shrug:
 
MartynK said:
I really don't agree with this at all. The law says that you have to be 18 to purchase alcohol. Fine, that's clear enough, anyone under 18 who tries to buy booze is commiting a criminal offence. Deal with them accordingly. Why should the cashier or the store be legally liable here, unless they knew or, at least, suspected that the purchaser was under 18?

It's even more absurd to target people who might be buying booze "on behalf of someone under 18", but it's unenforceable and bad law. There's simply nothing to prevent them buying it and handing it over outside. What about the reports of parents being told that they can't buy wine because their son/daughter is with them? There's no law against giving a teenager a glass of wine at home, AFAIK, and it's no-one else's business anyway.

The UK has a problem with drunken violence in some areas, and the state seems to have lost control. This solution seems to be criminalising people who really haven't done anything wrong, and inconviencing a lot of other people, rather than dealing with the culprits. Nothing new, I suppose, and it helps to ratchet up the level of state control and get people used to the idea of producing ID, under the guise of "protecting communities".
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couple of points i would like to point out there andim not having a go just being friendly

1. a glass of wine is now illegal the law was changed around 2000

not many people know about this

but you can take a child to a pub and aslong as that the child is having a meal the can drink port yes port
but if they become drunk they have to leave the premisis this again is something not many people know

this is a law form around the 1800's that is not allowed to be changed it is protected under another law

i had to know this with being a doorman

the chance's are the pub wouldnt serve you ( not the child ) anyway

2.for the point of buying
i cant rember exactly right here but as far as i am aware if a under buys alchol harldy anthing can be done but the person who sell's it can be prosocuted because they served them

we should be doing what the american's are doing id everyone and make the law 21 most violence is due to under 21's who dont know how to handle there drink

when i was working the door hull was rated no 1 for being the worst place to be for alcohol related violence and it was

i cant count how many time's i have had bottle's and glasses over my head and been assaulted but after alot of hard work we have worked away form that now

although i dont work the door any more i still keep in touch with doorstaff and it has virtually stoped now
 
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Are you sure about this? I thought it was only an offence to give alcohol to kids at home if they're under 5 (except under medical supervision), and I believe there's a current campaign to increase this to 15.

I (sort of) remember that years ago a 16 year old could visit a pub with an adult at least 21 years old, but was not allowed to drink alcohol and had to leave by 8pm. The licensee could refuse, of course. There were other laws for people under 18 in licensed restaurants with adults, and I think they could have beer, shandy or wine with a meal. This was a while back, in the 70s, in Scotland.

Interesting that the violence inside inside licensed premises has been controlled. Has this tended to push it out into the streets?
 
MartynK said:
Are you sure about this? I thought it was only an offence to give alcohol to kids at home if they're under 5 (except under medical supervision), and I believe there's a current campaign to increase this to 15.

I (sort of) remember that years ago a 16 year old could visit a pub with an adult at least 21 years old, but was not allowed to drink alcohol and had to leave by 8pm. The licensee could refuse, of course. There were other laws for people under 18 in licensed restaurants with adults, and I think they could have beer, shandy or wine with a meal. This was a while back, in the 70s, in Scotland.

Interesting that the violence inside inside licensed premises has been controlled. Has this tended to push it out into the streets?
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i have stoped the doors for around 4 yrs now im 100 % on the wine not being allowed even with a meal

as for the port i will ask a friend who is doing the door course on monday

according to direct gov serving alcohol in a pub to a under 16 is not allowed but they are over 16 they may have alcohol if they are having a meal this includes beer , cider i belive wine but no spirits at all
jsut google it and it is on there site

this is why i need to double check on the port
 
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Twizzel said:
I worked in a DIY store, we sold offensive weapons (tools etc). One of the few things we were trained on is age related sales. I refused to serve anybody who looked under 25 and didn't have ID... sorry but at the end of the day not only the store gets fined, but also the cashier- a hefty fine and a criminal record. Other branches of our store had recently been caught serving underage people via a mystery shopper type set up, and there was no chance that was going to happen to me!!
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DIY stores don't sell offensive weapons. They sell tools, which are not the same thing. You can use some tools as weapons, but they're not designed for that purpose, and neither are bricks, pickaxe handles or bike chains, but they can all be pressed into service if nescessary. Carry on like this and we'll need a license to buy just about anything remotely capable of causing injury in the hands of some with criminal intent.
 
jolsterj said:
Call me what you like if you didnt have id and i thought you looked under 25.....then jog on, sir!
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I don't feel I was rude to the cashier, but feel instead I was making a valid point. The only way to retaliate was to user her powers to ask me to make a separate transaction. If you hadn't have sold it to me I'd have formally complained to the store manager. I had ID, and I feel the point I was making was completely valid and justified.
 
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