Hi Kipax, I visited them back in August. They are a professional video dealer and very knowledgeable. The only thing is, you need to make an appointment, you cannot just turn up, which makes it a little inconvenient.
They have quite a large demo room and will set stuff up for you to try and are able to give professional levels of advice. In my case, when I got in touch with them, I them my requirements, and when I turned up for my appointment, they had ready demo equipment suitable for my needs. I wasn't ready to make a decision there and then, and there was no pressure from them to do so.
Unfortunately (for them), the need to make an appointment to go there meant I eventually made my purchase from another dealer (H Preston in Malvern). Had I just been able to walk in, I would have purchased from Creative Video.
Hope that helps.