We lost our 12 year old miniature schnauzer Archie just before Christmas 2025.
After he became ill early in December we spent our entire pet insurance allowance of £3000 over a period of 2 weeks just for the vets to keep him alive without giving us a diagnosis, no test results showed infection only that his vital signs were deficient.
They suggested that he should be taken to an animal hospital for further tests at a cost of £2000 per night which could have cost us a further £7,000 at least.
When I suggested that perhaps his symptoms meant that he’d reached the end of his natural life, their life span being 12-14 years, and that it was unfair on him to keep him alive and still suffering they seemed quite shocked but eventually agreed with us and then he went to sleep.
We’ve always liked our vets both on a professional and personal level but the whole experience was traumatic to us and we felt that we had been in the grip of a commercial enterprise rather than a clinical one.
Oddly I don’t really miss Archie, I feel that he had a good life and gave us much pleasure and companionship but I really miss just having a dog.
We won’t have another dog because of our advancing age and also the cost but I spend too much time watching doggy videos on YouTube!
On my iPad I can't highlight your comment re being subject to the financial aspect of treatment rather than the clinical one but I'm sure you're aware that a high percentage of vet surgeries have been sold to private investment companies.
It used to be that only qualified and licensed vets could own a veterinary practice, meaning that vets tended to be independent practices or maybe small local chains. It was the norm for veterinary surgeons to work in a practice, buy into the partnership and end up as a partner at their own practice, That was until deregulation at which point private equity companies started buying up practices...offering the partners a deal they couldn't refuse. So, by 2013, only 10% of vet practices were owned by a handful of these businesses. Today 60% are owned by them in England and Wales and 40% in Scotland. It's not only the practices they buy but the leading venture capitalists..that's in effect what they are, aren’t just buying veterinary practices, but diagnostic laboratories, referral centres, out-of-hours suppliers, crematoriums, pharmacies, locum agencies and veterinary nursing schools. They’re also involved in MRI scans, oncologists, behavioural experts. In reality, the whole gamut. I studied social and economic history years ago and, it seems to me...from memory, that what we have here is a model of vertical integration. Maybe someone with more knowledge of the subject could confirm or reject that notion.
There have been quite a few radio phone-ins on it very recently and I heard some horror stories re costs...ten of thousands of pounds..nothing short of emotional blackmail and exploitaion. One anonymous vet, who works for one of the largest IVCs , said that the company has introduced a new monitoring system that could encourage vets to offer pet owners very expensive tests and treatment. Another, who is in charge of an IVC -owned practice, also anonymous for fearing losing his job, passed on an internal company document, to a Panorama investigation, that uses a colour code to compare the company's UK-wide tests and treatment options and states that it is intended to help staff improve clinical care. ....yet...it lists key performance indicators in categories that include average sales per patient, X-rays, ultrasound and lab tests.
In most cases, deregulation opens the door to exploitation by those who have no experience in a business..just experience in enriching their investment vehicles and consequently themselves and their investors.
The CMA is currently conducting an inquiry.