Another Ebay rant

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purplepaul

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Paul
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Im not normaly the sort of person to start a thread slagging people off but im SO SO anoyed with one ebay shop i feel the need to tell other toggers to avoid their ebay shop.

I purchased a nearly new D300 last friday from Filterfantastic (their shop name) on purchasing the item and paying instantly and paying for special delivery I told them i would NEED the camera by this friday (one week) they told me that was no problem and it would be shipped monday as they did not open weekends. the camera has not turned up every day this week i have phoned them several times and they said it would be shipped that day. Having still not recived it today i phoned them again and they said they would phone me back before 6pm. I am still waiting for their call.

The worst part of it is i have an important shoot fridaynight/sat morning shooting a bands album cover and im £800 down and now have to hire a camera as i sent my second body of to be looked at.

so avoid filterfantastic on ebay:thumbsdown:
 
PP, so many people have tried to warn memebers of this forum and others that these people cannot be trusted. I had a run in with them but I live four miles from them and I turned up on their doorstep to get it sorted. Harbour48 is their old usernme but same bunch of ***** who need shooting. Heed your own advice, stay clear of them.
 
I did not know this. I am fairly new on here and have not seen any of these warnings.
I thought i would be safer purchasing off them as they were a shop and as i needed the item quickly i thought they would deliver on time. Negiative feed back will be left no matter what but if i have to fork out to hire stuff it wil be quite explicit.
 
god i have just read that link and many links off that and now feel sick.

If it all goes wrong i think im only covered for £500 through paypal, is this correct?
 
purplepaul said:
god i have just read that link and many links off that and now feel sick.

If it all goes wrong i think im only covered for £500 through paypal, is this correct?
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Can you not open a dispute with Ebay for non supply?
 
Can't we have a sticky thread in every section, with the title, STAY AWAY FROM FILTER FANTASTIC?

This is the millionth bad comment I've read about them :razz:
 
not till 7 days i think

but go direct via pay pal


i had problems with them bought a eos30 cheap and it looked mint when i got it it was scratched to hell and on the listing this is not a stock photo ?

how the hell do you work that out and there was several with the same photo
 
OutLore said:
Can you not open a dispute with Ebay for non supply?
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Yes, but it depends on your interpretation of 'If it all goes wrong' as I was being a lot more pessimistic than simply them not sending the D300 out.

In most, if not all cases, you'll be able to get your full purchase price back for an INR.
 
If it doesn't arrive today i will put a dispute in with ebay. I think 7 days when you have paid straight away and paid by special delivery is extracting the urin ever so slightly.

Also it is described "as new" "only been used 3 times in the shop"
I will be checking the shutter count if it does turn up
 
purplepaul said:
If it doesn't arrive today i will put a dispute in with ebay. I think 7 days when you have paid straight away and paid by special delivery is extracting the urin ever so slightly.

Also it is described "as new" "only been used 3 times in the shop"
I will be checking the shutter count if it does turn up
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Open a Dispute directly on the Paypal transaction, don't go via Ebay.

I had to do that with the 24-85 which you will have seen the link to.

They probably haven't managed to buy one from Clear-R-Gear for £640 to sell to you at £800 this week, hence no item ;)
 
I have been on the phone again and now she says that their supplyer was ment to send it direct to me but has not. i then explaned how this was ****** and how i would be desputing the item and leaving a very blunt and to the point negative feed back.
She now claims i will have a brand new one in the box tomorrow, but i wount hold my breath.
As i have just sent off my second body to be looked at i now have to hire something for tonights shoot. I feel like sending them the bill
 
I see "covered whatever the amount" a lot on e-bay so I expect you will qualify for a full refund should it be necessary. Lesson here (not that you need one) is avoid high cost items like this via e-bay, and google the seller at all costs if you can.
 
purplepaul said:
Just a bit

If it does all go wrong and i try and claim back off ebay do it get the full amount or just the £500 your covered for?
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IMHO you should raise a claim now, and only cancel it when you get the goods. Its been a week...
 
purplepaul said:
I have been on the phone again and now she says that their supplyer was ment to send it direct to me but has not. i then explaned how this was ****** and how i would be desputing the item and leaving a very blunt and to the point negative feed back.
She now claims i will have a brand new one in the box tomorrow, but i wount hold my breath.
As i have just sent off my second body to be looked at i now have to hire something for tonights shoot. I feel like sending them the bill
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Whereabouts in Manchester are you? A kind TP-er might have some Nikon kit for you to borrow?? I'm a Canon man otherwise you could have borrowed mine for the evening.

Good luck anyway!! :( :)
 
thanks thats a great offer. I hired a D3 for the job but now have the dilema that i want one lol. The wife made enough noise about spending "another ££££" on photography. if i come home with a 2.5k+ camera i would wake up without a wang lol
 
The problem with any eBay claim is they want evidence in writing, saying you've phoned them umteen times will get you nowhere. From now on when contacting them do everything in writing.
 
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When I've had problems with people on ebay and reported them to ebay they will not open a dispute until after 30 days have passed since the transaction was completed and suggest you sort it out between yourselves, which obviously you've been unable to do. I'm sorry to tell you this but they just won't get involved until the 30 days are up and then they're about as much use as an ashtray on a motorbike, good luck though.

Cheers Paul
 
You can open a dispute after 7 days of the auction ending, and close it either 7 days after that or after they've responded once, whichever happens first.

That's for sellers though, I guess it's possible it's different for buyers but it doesn't seem that likely.
 
Steep said:
The problem with any eBay claim is they want evidence in writing, saying you've phoned them umteen times will get you nowhere. From now on when contacting them do everything in writing.
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Phone bill should help eventually when you're claiming although of course that's no help for the short-term.
 
The camera arived today. They phoned me to apologise and they have sent me a brand new one wth a free 2g CF card. I took a shot and looked at the exif it is brand new but how do i tell if it is a grey import? as it says 2 year warenty on the box
 
purplepaul said:
The camera arived today. They phoned me to apologise and they have sent me a brand new one wth a free 2g CF card. I took a shot and looked at the exif it is brand new but how do i tell if it is a grey import? as it says 2 year warenty on the box
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Congrats!!!!

I think the 2 year Warranty was only in the UK? Have you registered it on www.nikon.co.uk? I would imagine that it would pull up a problem if you tried to register a Japanese/US imported camera....
 
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