Adobe hack much worse than previously thought (x2)

I don't have ongoing services through Adobe, so I'm going to make sure I clear all data with them and cancel the cards that I've ordered with them in the past (bought LR4 and LR5 upgrade). This whole thing is a joke, I honestly don't think they're getting enough flack for this (unless they are and it's passing me by).
 
Number45 said:
I don't have ongoing services through Adobe, so I'm going to make sure I clear all data with them...
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Good luck with that! :thumbs:

I've contacted the Danish Data Protection Agency to hear their thoughts on this... as mentioned in an earlier post in this thread, I had a "fight" with Adobe Support over a couple of days to get them delete my account. Finally got a confirmation it would be done, but it clearly never happened...

Those, who subscribe on anything Adobe, will have to have card info up there at all time. Otherwise their subscription will be cancelled...
 
The adobe discussion forums have loads more instances with people having issues with updating card details and such like. I'm half hoping all card providers have blocked adobe from taking payments as they have been so incompetent and will therefore force them to have a third party provide payment methods. Even paypal is more secure!
 
Jan K. said:
Good luck with that! :thumbs:

I've contacted the Danish Data Protection Agency to hear their thoughts on this... as mentioned in an earlier post in this thread, I had a "fight" with Adobe Support over a couple of days to get them delete my account. Finally got a confirmation it would be done, but it clearly never happened...

Those, who subscribe on anything Adobe, will have to have card info up there at all time. Otherwise their subscription will be cancelled...
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Yeah, I'm drawing a complete blank on actually finding where they store my card information (assuming they do... but if they don't how can so many people have been affected?). As I say though, I have no ongoing services so cancelling anything that's associated with it won't cause me a problem. Any thoughts I've had in the past of using the CC tools have long gone.
 
When I first heard of the hack I went into my account and replaced all the details, including my name and address, with fictitious nonsense. Clearly that has no effect since I received a surface mail letter from them (post #67) on 16 Nov.
 
arclight said:
When I first heard of the hack I went into my account and replaced all the details, including my name and address, with fictitious nonsense. Clearly that has no effect since I received a surface mail letter from them (post #67) on 16 Nov.
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I'd have thought Adobe would use use your details on account from pre-attack not post.
 
graphilly said:
I'd have thought Adobe would use use your details on account from pre-attack not post.
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Which means that even if you change the details they still have the original data. For all Adobe know I could have changed my address due to moving house so why would they use an old address. Part of their problem is that they are holding card details they don't need. The only card details they ever needed to store is for customers who may regular monthly payments.
 
Many companies store CC details, though most ask permission before doing so.
According to Adobe the hack took place between the 11th and 17th September 2013 so anyone providing CC details after that date theoretically should not have had their card details compromised - I spoke with Adobe today about my CC subscription and was told, (chat recorded), "I checked and see that your account has not been impacted with the recent activity."

The fact is that if you give your CC details to someone, whether it is stored, processed or written down, it is another one of life's risks attached to not keeping your cash under the mattress.
 
arclight said:
Which means that even if you change the details they still have the original data. For all Adobe know I could have changed my address due to moving house so why would they use an old address. Part of their problem is that they are holding card details they don't need. The only card details they ever needed to store is for customers who may regular monthly payments.
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They would use the old details because from the point of the hack they may not know what has been changed and what hasn't.
 
Just received my first bit of spam as a result of this hack...or Adobe is selling off information to less than scrupulous third parties.

Not looked too closely, but it's an email from an HR company whose "business is IT outsourcing services". The email 'From' address is for a Derbyshire International Scout and Guide Camp yet they request I send my details to a nondescript Gmail address - all in all, not even vaguely convincing.

Time to change the email address registered with Adobe and assign the compromised one to point to my auto delete filter.

Spammers - you really must try harder. 1/10

Cheers,
Tony
 
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No wonder they've dropped the price of their cloud service.
 
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