Adobe Cloud

RKC

RKC

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Name
Bob
Edit My Images
Yes
Hi
Have the basic plan 20gb storage.
"it states as full upgrade now continue adding new work"
I have never set up Cloud as have no real use for it however when I go to the Adobe Cloud site I have no documents in there not even one, so why does it tell me its full
 
RKC said:
Hi
Have the basic plan 20gb storage.
"it states as full upgrade now continue adding new work"
I have never set up Cloud as have no real use for it however when I go to the Adobe Cloud site I have no documents in there not even one, so why does it tell me its full
Click to expand...
I have the same plan, and I believe there is an option somewhere to automatically create a cloud version of images so they are available from the mobile version of the app - my suspicion would be that's been turned on, and is what's using up your space.
 
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Faldrax said:
I have the same plan, and I believe there is an option somewhere to automatically create a cloud version of images so they are available from the mobile version of the app - my suspicion would be that's been turned on, and is what's using up your space.
Click to expand...

Hi Jonathon will have a look to try and find the setting but not sure how that would be the case as there are no files to show on the cloud, there is nothing there
 
RKC said:
Hi Jonathon will have a look to try and find the setting but not sure how that would be the case as there are no files to show on the cloud, there is nothing there
Click to expand...
On there website just chat to an agent tell them your issue they will sort it out there extremely helpful
 
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