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Now your mind is out of the gutter, settle down, and I'll proceed 
I've mentioned some of this elsewhere, previously but there is more. And TBH Tesco is now my least favourite shop!
About 2 months ago, I noticed the scanner was
beeping more than it should be, so I asked for a receipt ( I don't normally bother on a "Quick shop")
There were 6 cucumbers listed on the receipt, I hadn't bought any, one had been "removed" but 5 others followed.
On questioning the non purchases, it appears that some bar codes are behind the till and they are scanned from there.
Apparently it wasn't my fault that the additions were added! Err no, it wasn't!
Since then I have always made sure I get a receipt if that particular person is serving.
A couple or so weeks ago, I bought "stuff" and a £3 meal deal at the same store, and was served by the same person.
She neglected to scan the drink, which in fact made the meal deal ( Sandwich and crisps) approx 30p dearer. £3.30p instead of £3.00
It wasn't until sometime later that I checked the receipt. At that point I really couldn't be bothered to return to the store to correct the error.
In the past,
I was handed the wrong brand of cigarettes, ( and they were rung up on the till) when I pointed this out, I was handed the correct brand, the wrong brand
was about £2 more expensive than the correct brand.
Thankfully I hadn't "checked out" at this point, as I had to explain that I wanted the wrong brand cancelled and the correct scanned.
But "she" was more than "happy just to re-stock the wrong brand, and give me the correct brand!
Otherwise I would have been paying approx £2 more for the correct brand.
It took awhile but we got there in the end.
It was suggested that I should go to "customer services" instead of the local store manager, just in case there was "something" going on.
I got a reply from Ian, thanking me for bringing this to his attention. But seemed more concerned that Tesco maybe loing out, than their customers..
Not good customer service!
The other day at another local store, there are a few quite close to me, following a little stock up shop, and not bothering to check the
receipt until I got home I found a low value item £0.52p had been scanned twice!
I've only really been checking the receipts for a few months, but in those short months, there have been several 50p + anomalies.
As I wrote the Dave Lewis ( the CEO ) how many times a day does this happen across the country?
I guess most people wouldn't query the odd 50p occasionally, or they may not even spot the error on a big shop containing low value items.
I suggested that his staff really do need rather a lot or re-training, and if he would be so kind as to let me know when this has taken place,
I'll return to shopping at my local Tesco. But for now, I have many alternatives in the local area such as Sainsbury Iceland Aldi ASDA Lidl Oh and a Coop strore right next to my very local Tesco.
Well, as yet Dave hasn't replied, I'm guessing the last paragraph may well have reduced my chances of a reply anyway
I've mentioned some of this elsewhere, previously but there is more. And TBH Tesco is now my least favourite shop!
About 2 months ago, I noticed the scanner was
beeping more than it should be, so I asked for a receipt ( I don't normally bother on a "Quick shop")
There were 6 cucumbers listed on the receipt, I hadn't bought any, one had been "removed" but 5 others followed.
On questioning the non purchases, it appears that some bar codes are behind the till and they are scanned from there.
Apparently it wasn't my fault that the additions were added! Err no, it wasn't!
Since then I have always made sure I get a receipt if that particular person is serving.
A couple or so weeks ago, I bought "stuff" and a £3 meal deal at the same store, and was served by the same person.
She neglected to scan the drink, which in fact made the meal deal ( Sandwich and crisps) approx 30p dearer. £3.30p instead of £3.00
It wasn't until sometime later that I checked the receipt. At that point I really couldn't be bothered to return to the store to correct the error.
In the past,
I was handed the wrong brand of cigarettes, ( and they were rung up on the till) when I pointed this out, I was handed the correct brand, the wrong brand
was about £2 more expensive than the correct brand.
Thankfully I hadn't "checked out" at this point, as I had to explain that I wanted the wrong brand cancelled and the correct scanned.
But "she" was more than "happy just to re-stock the wrong brand, and give me the correct brand!
Otherwise I would have been paying approx £2 more for the correct brand.
It took awhile but we got there in the end.
It was suggested that I should go to "customer services" instead of the local store manager, just in case there was "something" going on.
I got a reply from Ian, thanking me for bringing this to his attention. But seemed more concerned that Tesco maybe loing out, than their customers..
Not good customer service!
The other day at another local store, there are a few quite close to me, following a little stock up shop, and not bothering to check the
receipt until I got home I found a low value item £0.52p had been scanned twice!
I've only really been checking the receipts for a few months, but in those short months, there have been several 50p + anomalies.
As I wrote the Dave Lewis ( the CEO ) how many times a day does this happen across the country?
I guess most people wouldn't query the odd 50p occasionally, or they may not even spot the error on a big shop containing low value items.
I suggested that his staff really do need rather a lot or re-training, and if he would be so kind as to let me know when this has taken place,
I'll return to shopping at my local Tesco. But for now, I have many alternatives in the local area such as Sainsbury Iceland Aldi ASDA Lidl Oh and a Coop strore right next to my very local Tesco.
Well, as yet Dave hasn't replied, I'm guessing the last paragraph may well have reduced my chances of a reply anyway
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