I had a quote for a camera body which was dropped by 300 on inspection due to shutter count [which n this pro body is a fraction of what it can do]. On the quotation form I had clicked the link about helping me to select the right condition. No mention was made of shutter count. This information is on another link that I did not look for, having seen the one in the form requesting the quote. This feels deliberately unclear and I am, I think, going to ask for my kit to come back. I would like to know how well they pack up used equipment that is returned. If anyone has any experience of this, please let me know. Had I received this quote, I would not have sent it to them in the first place.