A massive thank you!

Nikon_Nick

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Its not often that people (myself included), take the time to let people know when they have had a positive experience, or to give credit where it is due. This year, ive decided that I will be doing just that at every opportunity.

Apologies, but this will be a long one, so I wont be offended if you get bored and dont reach the end!

A little back story...

About 7 weeks ago, my 3 week old daughter developed a small skin infection, which was treated with antibiotics and a few days in our local hospital. The day she was discharged, she was given the once over by one of the Doctors who pointed out that she had a slightly elevated heart rate, but he wasnt concerned as she seemed well. He wanted her to have a heart scan, and would make an appointment (just not an urgent one).

Jump forward to the 27th December, and we take Isobel to the hospital for her 'routine' heart scan. Unfortunately, as a by product of the infection she had 7 weeks previously, she now had a massive amount of fluid surrounding her heart (which we were later informed could have caused her to go into cardiac arrest at any given moment) and they were surprised that she was coping so well, given the amount of fluid present. At this point im angry! Why has nothing been picked up earlier? She had VERY recently had a health check at the hospital AND at our GP, and both times had been told that her heart rate was fine. Her resting heart rate was at almost 190 bpm...how is this fine exactly??

Details of the case were sent to the Royal Brompton Hospital in West London, and they said that she would need to be admitted immediately, and a transfer should be organised to get her there ASAP. A while later, Isobel was picked up by the CATS (Childrens Acute Transport Services) team by Ambulance, and was rushed to London with blue lights blazing. Thank you CATS team for the swift/professional/informative/friendly service you provided. I am forever in your debt.

Once in the hospital, we met with the Cardiologist ( a very nice chap from South Africa named Jonathan Mervis) that would be carrying out the procedure. he proceeded to advise what COULD go wrong with surgery and the risks etc, and offered low percentage figures for such things happening. What he also offered, was a 100% guarantee that if the surgery was NOT done, that she would certainly not survive.

90 minutes later, after waiting in a parents room for what seemed like an eternity, Dr Mervis came in and advised us that everything had gone to plan, and the surgery had been a success. Isobel was currently recovering and would be brought back up to the ICU very shortly.

She was in Hospital for a further 3 days, and was allowed home on the 31st December. Since then, she has been getting stronger (and louder) every day, has developed an absolutely massive appetite, and as a result has put on loads of weight...mainly in her cheeks :D

So, a massive thank you to the staff at the Royal Brompton (ICU and Rose ward), and especially to Jonathan Mervis and his team for taking such good care of my little girl. I will never be able to find the words to descride how grateful we are that you were there for her.

Have a Happy 2014 everyone.
 
I can understand why you're angry but don't waste too much energy on the anger. The important thing is that Isobel has come through this side mended and (by the sound of it!) improved.

Unfortunately, doctors are only human and so can (and do) make mistakes. Hopefully the ones that let your daughter slip through will learn from the mistakes they made and not make them again.

Happy 2014!
 
Nice to hear that and great news your daughter has pulled through and is on the road to a full recovery.

We had massive problems with our daughter when she was born and I've had 2 heart attacks and I've nothing but praise for the NHS for the treatment and service provided on these occasions. It's all too easy to slag off our public services and yeh they do make mistakes but the vast majority, whether it be the NHS, Police, Fire Service, Ambo etc etc, are doing a great job doing the right things for the right reasons. It's refreshing to hear such positive and grateful comments. Good on yeh Nick and regards to the wee lassie.
 
Nice to hear that and great news your daughter has pulled through and is on the road to a full recovery.

We had massive problems with our daughter when she was born and I've had 2 heart attacks and I've nothing but praise for the NHS for the treatment and service provided on these occasions. It's all too easy to slag off our public services and yeh they do make mistakes but the vast majority, whether it be the NHS, Police, Fire Service, Ambo etc etc, are doing a great job doing the right things for the right reasons. It's refreshing to hear such positive and grateful comments. Good on yeh Nick and regards to the wee lassie.

As above:)

I wish you and your family a happy and healthy 2014.
 
I am so glad your little girl is on the mend as Nod says don't waste too much time on anger, but i can understand why you would be angry. again just really happy for you that she is on the mend all the best for the future.
 
Its not often that people (myself included), take the time to let people know when they have had a positive experience, or to give credit where it is due. This year, ive decided that I will be doing just that at every opportunity.

Apologies, but this will be a long one, so I wont be offended if you get bored and dont reach the end!

A little back story...

About 7 weeks ago, my 3 week old daughter developed a small skin infection, which was treated with antibiotics and a few days in our local hospital. The day she was discharged, she was given the once over by one of the Doctors who pointed out that she had a slightly elevated heart rate, but he wasnt concerned as she seemed well. He wanted her to have a heart scan, and would make an appointment (just not an urgent one).

Jump forward to the 27th December, and we take Isobel to the hospital for her 'routine' heart scan. Unfortunately, as a by product of the infection she had 7 weeks previously, she now had a massive amount of fluid surrounding her heart (which we were later informed could have caused her to go into cardiac arrest at any given moment) and they were surprised that she was coping so well, given the amount of fluid present. At this point im angry! Why has nothing been picked up earlier? She had VERY recently had a health check at the hospital AND at our GP, and both times had been told that her heart rate was fine. Her resting heart rate was at almost 190 bpm...how is this fine exactly??

Details of the case were sent to the Royal Brompton Hospital in West London, and they said that she would need to be admitted immediately, and a transfer should be organised to get her there ASAP. A while later, Isobel was picked up by the CATS (Childrens Acute Transport Services) team by Ambulance, and was rushed to London with blue lights blazing. Thank you CATS team for the swift/professional/informative/friendly service you provided. I am forever in your debt.

Once in the hospital, we met with the Cardiologist ( a very nice chap from South Africa named Jonathan Mervis) that would be carrying out the procedure. he proceeded to advise what COULD go wrong with surgery and the risks etc, and offered low percentage figures for such things happening. What he also offered, was a 100% guarantee that if the surgery was NOT done, that she would certainly not survive.

90 minutes later, after waiting in a parents room for what seemed like an eternity, Dr Mervis came in and advised us that everything had gone to plan, and the surgery had been a success. Isobel was currently recovering and would be brought back up to the ICU very shortly.

She was in Hospital for a further 3 days, and was allowed home on the 31st December. Since then, she has been getting stronger (and louder) every day, has developed an absolutely massive appetite, and as a result has put on loads of weight...mainly in her cheeks :D

So, a massive thank you to the staff at the Royal Brompton (ICU and Rose ward), and especially to Jonathan Mervis and his team for taking such good care of my little girl. I will never be able to find the words to descride how grateful we are that you were there for her.

Have a Happy 2014 everyone.

Pleased that it all worked out well Nick and hope the new year is a healthy and happy one for you & yours.

Steve
 
This ^ :) and the hospital staff too!
 
Its not often that people (myself included), take the time to let people know when they have had a positive experience, or to give credit where it is due. This year, ive decided that I will be doing just that at every opportunity.

Apologies, but this will be a long one, so I wont be offended if you get bored and dont reach the end!

A little back story...

About 7 weeks ago, my 3 week old daughter developed a small skin infection, which was treated with antibiotics and a few days in our local hospital. The day she was discharged, she was given the once over by one of the Doctors who pointed out that she had a slightly elevated heart rate, but he wasnt concerned as she seemed well. He wanted her to have a heart scan, and would make an appointment (just not an urgent one).

Jump forward to the 27th December, and we take Isobel to the hospital for her 'routine' heart scan. Unfortunately, as a by product of the infection she had 7 weeks previously, she now had a massive amount of fluid surrounding her heart (which we were later informed could have caused her to go into cardiac arrest at any given moment) and they were surprised that she was coping so well, given the amount of fluid present. At this point im angry! Why has nothing been picked up earlier? She had VERY recently had a health check at the hospital AND at our GP, and both times had been told that her heart rate was fine. Her resting heart rate was at almost 190 bpm...how is this fine exactly??

Details of the case were sent to the Royal Brompton Hospital in West London, and they said that she would need to be admitted immediately, and a transfer should be organised to get her there ASAP. A while later, Isobel was picked up by the CATS (Childrens Acute Transport Services) team by Ambulance, and was rushed to London with blue lights blazing. Thank you CATS team for the swift/professional/informative/friendly service you provided. I am forever in your debt.

Once in the hospital, we met with the Cardiologist ( a very nice chap from South Africa named Jonathan Mervis) that would be carrying out the procedure. he proceeded to advise what COULD go wrong with surgery and the risks etc, and offered low percentage figures for such things happening. What he also offered, was a 100% guarantee that if the surgery was NOT done, that she would certainly not survive.

90 minutes later, after waiting in a parents room for what seemed like an eternity, Dr Mervis came in and advised us that everything had gone to plan, and the surgery had been a success. Isobel was currently recovering and would be brought back up to the ICU very shortly.

She was in Hospital for a further 3 days, and was allowed home on the 31st December. Since then, she has been getting stronger (and louder) every day, has developed an absolutely massive appetite, and as a result has put on loads of weight...mainly in her cheeks :D

So, a massive thank you to the staff at the Royal Brompton (ICU and Rose ward), and especially to Jonathan Mervis and his team for taking such good care of my little girl. I will never be able to find the words to descride how grateful we are that you were there for her.

Have a Happy 2014 everyone.


Excellent news. Here's to Isobel and i hope she gets stronger and stronger every day! Must have been a tough time for you all , however sometimes you do get a decent Doc, and given the choice you faced, you made the correct decision. Onwards and upwards.
 
Nick,
Pleased things turned out well for you and your family and isobel is making a great recovery. I also found that when something is seriously wrong with one of your children that it is a great leveller and brings everything else into prospective and you are right thanking people is a must, just letting them know what they have done to change your childs life and how grateful you are for what they have done.
 
Oh gosh how awful but such a lovely outcome, i hate to think how you guys felt... so glad to hear she is doing well now... :hug: to you all x
 
That's great news Nick. I hope you are taking lots of pics for the family album. She'll be growing up in front of your eyes and you'll be doing lots of"...my, she's grown; do you remember when..."
 
Glad she is doing well. Its fortunate that it was picked up in time.
 
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