£40 Ryanair check-in penalty is ruled illegal

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Hope they do the same here, not that I use them anyway since I had a heart attack 3 yrs ago, 2 weeks before I was due to fly to Dublin, they would refund any fare even with a doctors letter.
 
I haven't flown Ryanair for years. I'd rather pay a little bit extra to avoid them and I don't even feel that they are all that cheap anymore.

They will just find another way to charge that 40 euro though.
 
I flew ryanair last summer and have to say it wasn't a nice experience but for £25 to Dublin who can complain at that price? It'd cost me that much to get a taxi back home from town on a night out...that's living in the countryside for you!

If you're spending more than maybe 3 hours in the air then I understand why you'd pay more but for a short flight there's no need for the luxuries so I'll pay the least I can.
 
So, pleased to hear this. I really try to avoid Ryanair whenever possible
 
I don't think this is very important. There are still a few appeals to go through, and Ryanair will find a way to claw some of it back if they lose. Most people booking with them probably use the internet anyway, and it's no problem to check in online - I do it on all airlines if I can. I'd even be prepared to pay for the "priority boarding" if I could book my seat at the same time.
 
I really dont understand the Ryanair or Easyjet knockers. You have a choice, pay more money and go with a better airline and get better terms, legroom, drinks etc... or pay less, and go to a foreign country for the same price as going to London on the train. I have been with Ryanair 3 times now, once to Rome and Dublin with the wife. Very basic, no frills, but Dublin was £25 each return all in, and Dublin probably around £60. Went to Latvia too for work, and not sure in the cost but was fine. You pay your money and take your choice, but if service and niceness is important, dont go with a budget airline!
 
cambsno said:
I really dont understand the Ryanair or Easyjet knockers. You have a choice, pay more money and go with a better airline and get better terms, legroom, drinks etc... or pay less, and go to a foreign country for the same price as going to London on the train. I have been with Ryanair 3 times now, once to Rome and Dublin with the wife. Very basic, no frills, but Dublin was £25 each return all in, and Dublin probably around £60. Went to Latvia too for work, and not sure in the cost but was fine. You pay your money and take your choice, but if service and niceness is important, dont go with a budget airline!
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Exactly this, I fly with them all the time, I know the luggage allowance and I know not to go over it. Its not the nicest seating but the staff are always pleasant and I havent had a delay yet. They took about 3 months to refund my flight from the volcano, a whopping £12.00! :D

not that I use them anyway since I had a heart attack 3 yrs ago, 2 weeks before I was due to fly to Dublin, they would refund any fare even with a doctors letter.
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No major airline would refund you either. Its all normal charges then you claim through insurance. They did what airlines like Thomas Cook or Thomsons would have done as well.
 
cambsno said:
I really dont understand the Ryanair or Easyjet knockers. You have a choice, pay more money and go with a better airline and get better terms, legroom, drinks etc... or pay less, and go to a foreign country for the same price as going to London on the train. I have been with Ryanair 3 times now, once to Rome and Dublin with the wife. Very basic, no frills, but Dublin was £25 each return all in, and Dublin probably around £60. Went to Latvia too for work, and not sure in the cost but was fine. You pay your money and take your choice, but if service and niceness is important, dont go with a budget airline!
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I used to fly to Germany with ryanair. I now fly with germanwings for about the same price, 20kg luggage, 10kg hand luggage, free seat reservation and no annoying adverts. Just because you fly cheap does not mean you have to put up with the rubbish ryanair offer.
 
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I think its the fact that, although they tout themselves as a cheap airline, they charge extra for pretty much EVERYTHING. Including most things normal airlines would not charge for. If you compare like for like, they really aren't that cheap, unless you can squeeze yourself into their very specific jelly mould.

I suppose you do get what you pay for but I always feel a little grubby if I have anything to do with that Media whore Michael O'leary.
 
I don't really understand the ryanair knockers either.

THEY'RE PUTTING YOU IN THE AIR, AT 600 MPH... FOR £25 ALL IN!

how insane is that? Not too long ago men were taping feathers to their arms and jumping off buildings trying to fly!

Go to M&S at the airport if you really feel the need for food and drink onboard... nicer and cheaper, though the sarnies on the flight are about the same prices as your average service station tbh...

For longer flights, yes, it is nice to have a tv and a blanket and peanuts every 20 minutes and all the wine mini bottles you can drink so that you can just turn the whole experience into one nice drunken blur... :D.... but for short european hops, not really needed :/ I've spent longer on national express coaches, and THAT's small legroom ;)

Get a net+ prepaid visa card, load your money onto it, pay for ryanair tickets with it, and you don't get stung the £10 a way 'debit card charge' :)
 
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About time they get forced to become more up-front about the charges. That said...:

I fly Ryanair all the time, best deal was a no airport taxes deal to Milan for four people at a grand total (credit card charges mainly) of £60. Parking the car at the airport cost almost the same... Flights for weekends to Norway for four generally cost a grand total £200-£250, that's less than the car hire, and less for an evening out in a decent Norwegian restaurant. I think we need to put the flight cost it into perspective...

If it hadn't been their incredible dishonesty up-front about the charges then I wouldn't complain about anything, but then haven't had a really bad experience yet...
 
itsdavedotnet said:
THEY'RE PUTTING YOU IN THE AIR... FOR £25 ALL IN!
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no they arent

because you have no choice but to check in, and they charge to you check in no matter how you do it. Even if you use your own ink and paper!
and you pretty much have to pay a ridiculous fee to actually pay for the flight too.

so i can say you can buy my ferrari for a tenner.
but i'm going to charge you £100k to pay for it, £50k to drive it away, £50k to speak to me, £50k to look at it and £100k if you forget to bring the money with you. Oh and £400k tax.
 
I'm going to Malta in September, the only days I can go I have to go by Sleazyjet. There is no alternative Air Malta flight which I'd happily pay and extra £50 to fly with.

It's not always down to choice, I've flown once with them before and if I wasn'r desperate to fly out on the days I want I wouldn't use them again.

Using low cost to cover for **** poor service insn't an excuse.
 
Gary said:
no they arent

because you have no choice but to check in, and they charge to you check in no matter how you do it. Even if you use your own ink and paper!
and you pretty much have to pay a ridiculous fee to actually pay for the flight too.

so i can say you can buy my ferrari for a tenner.
but i'm going to charge you £100k to pay for it, £50k to drive it away, £50k to speak to me, £50k to look at it and £100k if you forget to bring the money with you. Oh and £400k tax.
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And try to cover up the fact that they're doing it.....
 
chameleon said:
I think its the fact that, although they tout themselves as a cheap airline, they charge extra for pretty much EVERYTHING. Including most things normal airlines would not charge for. If you compare like for like, they really aren't that cheap, unless you can squeeze yourself into their very specific jelly mould.

I suppose you do get what you pay for but I always feel a little grubby if I have anything to do with that Media whore Michael O'leary.
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We are all adults and responsible for our decisions. If people choose not to read the T&Cs or cost up extras then that is down to them. Last year I priced up Easyjet to Cyprus and once I added extra luggage etc... came up only £60 or so cheaper for a family of 3 so went with Cyprus Airways who do give better service.
 
cambsno said:
We are all adults and responsible for our decisions. If people choose not to read the T&Cs or cost up extras then that is down to them. Last year I priced up Easyjet to Cyprus and once I added extra luggage etc... came up only £60 or so cheaper for a family of 3 so went with Cyprus Airways who do give better service.
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but one those 'extras' are actually the companies legal requirements it is not still on to charge extra for them. £40 for a boarding card - how do you get on a plane without one? charge for the loo? ignoring your responsibilities (at least at first) under EU law during the volcano?

I get that they are cheap, and you need to pay for extras, but they should operate in such a way that extras really are extras.

As Gary said, they just hide the majority of their costs
 
It's horses for courses, as far as I'm concerned. I fly to and from South Africa on business several times a year and usually go BA, because it suits me to go via London and they have a generous cabin baggage policy. I don't check luggage if I can avoid it. For a few days away, Ryanair is OK. I couldn't care less about the booking/administration fee, I'm quite happy to print my own boarding card, food and drink don't matter on a 2 - 3 hour flight, and 10kgs carry on is fine for 4 nights away.
 
MartynK said:
It's horses for courses, as far as I'm concerned. I fly to and from South Africa on business several times a year and usually go BA, because it suits me to go via London and they have a generous cabin baggage policy. I don't check luggage if I can avoid it. For a few days away, Ryanair is OK. I couldn't care less about the booking/administration fee, I'm quite happy to print my own boarding card, food and drink don't matter on a 2 - 3 hour flight, and 10kgs carry on is fine for 4 nights away.
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and thats cool, but a check in and boarding card is hardly an optional extra is it. I'll check in on line and print myself every time (its easier) BUT there is no way that can be extra and the point is that the essential parts of your flight should be covered by the ticket cost
 
I have flown with Ryanair many times and can not knock them as an airline. I know what costs me money - I take only hand luggage, online check in, no priority boarding and all those extras. Still have the CC charge, but ........ hey. Yes there are downsides - The food and drinks are expensive so I don't buy them! The seats are not the most comfy in the world, so I only ever take short flights - If I was going for longer, I'd fly with a different airline. In my opinion, they are great for what they do and have got me to a number of places that I would never have gone to without Ryanair.

They get a big :thumbs: from me. I keep an eye on the charges as they add them up and if I think they're too expensive then I don't click 'buy'. We all do have that choice to look elsewhere if the price gets a little too much. If it's still cheap and I have to pay to check in and print out the boarding card myself, so what ............ :shrug:
 
A few years ago I used to sell services to airlines, and when I approached Ryanair there only comment was "If it's free we'll take it, but you'll still have to pay us for any marketing services you may want us to provide, such as a press release. The company that designs our web site pays us for the privilege !".

And that, is not a "win - win" business arrangement, that's somebody tacking the p*** in my book.

Steve

Sent from my iPad using TP Forums
 
boyfalldown said:
charge for the loo?
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Same as Liverpool Street train station in London ;)

I use them - but I always add up all the costs before making a decision.

Think of it this way; when I fly, I generally will fly out and back the same day - so I just have carry on (laptop bag). If I fly with BA for example, they don't charge me for baggage. Or do they? Why don't I get a discount for not having any checked baggage? When you pay a fixed price for a flight, you're paying for all the extras that Ryanair/Easyjet etc. charge "extra" for, even if you don't use them.

I agree with the whole boarding card thing - that's just stupid. But if you're on a flight for a couple of hours or less, surely you don't need food/drinks, toilets etc? I know I don't. (But then I have flown 9 hours without using the facilities on a plane!)
 
Seems to me a question of choice as to whether you use them or not. Me? I'd never use them, ever! However, nor would I now use BA who routinely charged me £400.00 for a day return business class flight from London to Edinburgh - but then I no longer work for a blue chip company who valued my time and comfort greater than the cost of that ticket, with the profits to pay for it...

Horses for courses? :shrug:
 
I think its the fact that, although they tout themselves as a cheap airline, they charge extra for pretty much EVERYTHING. Including most things normal airlines would not charge for.
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You'd be horrified if you could see what the fare break down is on a Legacy carrier. You don't get free drinks, for example, it's factored into the price. If, then because of turbulence the crew wont serve drinks, you are still paying for it. If you don't want it, you still pay for it.
The Low Cost Carriers are it could be said much more honest about it. You want coffee, you pay for it. You have a choice. You want to check in at the airport, you pay for it. You have a choice, with legacy, you don't. The list goes on.
The only reason you know what coffee costs on a LCC is because you hand over the cash. If it was BA, you'd be staggered at what you pay for and may not get!
 
A 3.5year old thread, not quite a revival record, I think currently that stands at 5 years.
But not bad :thumbs:

:D
 
I think Bernie was bored today.
Bernie, did you really think folks weren't aware of costs factored into prices charges by primary carriers? :-)
 
Flew with Ryanair recently from stansted to Edinburgh. Perfect service. If u don't like them don't travel. Simples.
 
Way better than BA with the usual flight delays and lost luggage. Or would you rather use them and pay the full whack for the luxury experience at the airport waiting lounge?
 
RyanAir fly from Bergerac to the UK, Stanstead and other places……. it is a very popular flight

Most people that we have met locally who have used them do not have a good word to say about them …….. and a lot do as we are only 45 mins from Bergerac Airport …… and there is little alternate for some

We stopped using them a couple of years ago as they make the check in procedure even more miserable than it is and their online booking system contains a few "price traps" if you are not careful.
I had a dispute with them over charges for using a Debit Card … on their web site it clearly said that if you use a Debit Card you do not have to pay an additional charge - I did and they charged me; I used a French Debit Card … nowhere in their T & C's did it say that it was only applicable to UK Debit cards, they also do not use "fair" exchange rate …….. these may be seen as minor problems but coupled with the fact that a good section of their staff were generally miserable, (maybe it is because they are not treated too well) and a miserable check in, we just stopped flying with them and will not do again unless we really have to.

My (grown up) kids will now NEVER use RyanAir after a couple of flights about 18 months ago………. they are moving more and more towards BA from Bordeaux even though it is an extra 30 mins to get them to the Airport.

Maybe they have changed but we would rather pay £50 more and use a "civil" airline ….. the adjective not the noun,

but each to his own
 
Bernie174 said:
Anyway, somehow this topic appeared at the top of the out of focus list.
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Well that in it self is weird.
Must be the heat affecting the server hamster :D
 
Must be the heat affecting the server hamster
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You need to work it harder, it's being slack with Hamsters that causes problems!

I've flown Ryanair once. I didn't expect a lot, I didn't get a lot. So worked out fine from both sides.
I've flown BA quite a lot, short haul and I expected a lot, and got nothing more than Ryanair. My Company paid a lot more, so I didn't care that much, but if I was paying myself, I'd never go near BA.
Although my daughters mother being a BA Trolly Dolly is another and more compelling reason, once you know what they get up to, it makes you reluctant to drink the coffee anyway.
 
I thought I was going doolally when I got a msg saying someone had replied to a thread I'd started about Ryanair :eek: then I noticed I posted it 2 1/2 yrs ago, I'd forgotten all about it.
 
I've flown Ryanair quite a few times - to Rome and also to Pau . You know what you are getting - cheap flights so you cannot expect the same standards as on a far more expensive flight . You do have to be careful making bookings but then you should always watch for unwanted add ons

Since then I've flown Continental [ OK - pleasant enough ] Aer Lingus - nice cabin staff , price is OK , and also their Regional [ Aer Arann ] Arm which is a cheap flight and because it's a small plane strict limits on weight for Cabin luggage. I know the rules and abide by them and it's fine - normally fly with Cabin case AND a camera bag - and have never been questioned over my camera bag or my walking stick.
 
camerassassin said:
I've flown Ryanair quite a few times - to Rome and also to Pau . You know what you are getting - cheap flights so you cannot expect the same standards as on a far more expensive flight.
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This. Its a cheap, no frills company. The reason people put up with it is because it is cheap. If you pay attention to the allowances and other annoyances there is no reason you'll be charged through the roof. After all, it is the risk you take.
 
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