Had windows 11 installed a few months ago and today, I was trying to shut down, but it will not let me. I googled this and it is a common problem. I looked at a Youtube video for a fix - Windows/R, then, type ion the box - powercfg.cpl - open power options men. then I had to turn on fast startup, but it wouldn't let me do this and still refuses to shutdown.
Windows 11 not shutting down
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Norkie
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These tips may help
pcmasterinsider.com
Windows 11 Won't Shut Down: How To Fix
Learn how to fix the issue of Windows 11 not shutting down with these alternative methods and troubleshooting steps.
pcmasterinsider.com
These tips may help
Windows 11 Won't Shut Down: How To Fix
Learn how to fix the issue of Windows 11 not shutting down with these alternative methods and troubleshooting steps.
Cheers for that, unfortunately it doesn't work, because unchecking turn on fast startup hasn't done anything. It appears from several videos that I am not the only one finding that this doesn't work.
Norkie
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So none of the other tips work either?
Box Brownie
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Surely a 'hard/forced' shutdown by holding the on/off button down should work?
And if so, the next reboot should untwist it's knickers.
yes, I assume so, but that is a last resort, may well use it in an hours time, when I start preparing the dinner.
Box Brownie
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Hmm, last resort?
Are you talking about desktop or a laptop?
FWIW since W10, 'shutdown' has been a sort of hybrid between shutdown & hibernate.....this means restarts are much quicker ,and yes IIRC it can get it knickers in a twist.
A hard shutdown or indeed a 'restart' will flush the system and as inferred allow the system boot & shutdown to return to normality.
PS have you tried 'restart', as that thinking about it is a good step before the forced shutdown.
Couldn't do a restart either, so just used the power off button. It seems to have booted up quickly this morning, so I will have to see if it was just a glitch.
Box Brownie
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Fingers crossed that it was, as you say a glitch (occasional?), and will not bother you again.
NB it might be worth doing the 'system file checker' IIRC sfc /scannow (that was one of the steps in @Norkie post #2). I have used it at intervals when off behaviour happens and sometimes it does report repairs made and mostly nothing to fix.
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I haven't read all the suggested fix's but . .
Holding the Shift key while clicking "Shut down" in Windows 11 forces a full shutdown, bypassing the default "Fast Startup" feature, which is great for clearing system state, applying updates, troubleshooting, or when the PC isn't powering off correctly. This "hard shutdown" clears RAM and kernel sessions, ensuring a fresh start, unlike a standard shutdown that hibernates parts of the system.
Holding the Shift key while clicking "Shut down" in Windows 11 forces a full shutdown, bypassing the default "Fast Startup" feature, which is great for clearing system state, applying updates, troubleshooting, or when the PC isn't powering off correctly. This "hard shutdown" clears RAM and kernel sessions, ensuring a fresh start, unlike a standard shutdown that hibernates parts of the system.
I have just had a little look and it seems I might be on for a conventional shutdown later on. I wonder if the forced, button shutdown cleared its brain?