Wex or LCE

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Emmet Brickowski
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Thinking of getting a new lens or 2 so,

If you bought a new lens and it was faulty or there was a problem with it, which of these two (Wex or LCE) would you rather deal with with returning it and getting a refund?
 
LCE as we have two stores in Lincoln and I could return it in person and talk to someone I know.

I do buy from WEX and have had no problems with them but I prefer proper shops.
 
DSR only applies if you buy online. My advice, but online and deal with a shop locally if that's possible. Covered for the DSR period that way (so no store credit) and after that you have the facility to go on for problems that may arise there after.
 
john.margetts said:
LCE as we have two stores in Lincoln and I could return it in person and talk to someone I know.

I do buy from WEX and have had no problems with them but I prefer proper shops.
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Just to clarify something, you do realise WEX does have a proper shop too as well as online, okay so they don't have a network of shops like LCE but it's important to clarify they are not purely online

As to choice between the two, I don't have all that much of a preference however if there wasn't a lot of difference in price I'd probably select LCE over WEX purely as I have an exceptional local branch of LCE
 
LCE - easier to find a local store, although you should be aware that each shop operates independently if you buy used (don't know about new) so you'll probably have to return the lens to the original shop.

I've bought once from Wex because I had a voucher. The voucher wouldn't work online & I had to call them, we completed the order by phone & I received confirmation, only to get another email a day later telling me my item was out of stock & they didn't know when it would be back in. The item came about 10 days late. There was nothing *wrong* with this experience, but it also wasn't terribly impressive.
 
Ive bought from both before but only had a problem with a used item I purchased from LCE (Leamington Spa).They handled it excellently, paid for the repair under the 6 month warranty. I've found WEX to be pretty good, I purchased a tripod recently online from them but the next day I was able to visit the store on my way home from holiday, they rearranged the online order so I could pick it up there and then whilst in store.
 
MWHCVT said:
Just to clarify something, you do realise WEX does have a proper shop too as well as online, okay so they don't have a network of shops like LCE but it's important to clarify they are not purely online
Click to expand...
Not in Lincoln, they don't. Norwich is a long walk to take something back!
 
Thank s all for the help.

Just to say stores and online isn't always the same. If you buy from Currys online I don't think you can just walk into any store for a refund if there's a problem. They will tell you you have to deal with the online Currys.
 
To be honest I would want to try the lenses out first. Then I would buy. Most places will sell you at there online price.
 
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