Run DLL Error

beyond the blue

beyond the blue

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Neil
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Can anyone tell me how to get rid of this error message that appears every time I start my desktop? I'm fairly sure it is left over from a virus I got rid of a few months ago, I'm running Windows 7. Thanks for your help.


Capture_zpscyvcmfgw.png
 
go to the folder location first and foremost , to see what its related to.
also if you goto start and run, then in the command box that comes up type msconfig and it will open your system config window. click on the startup tab and see if the file above is located on starup, if so uncheck and restart.
sounds like its a left over file but as i cannot see the full path in the screenshot above i cant give more info as to what its related to other than that cpp file extensions are commonly used for c++ programming and maya open gl 3d rendering software
 
Thanks Dean however there is nothing resembling that file name in start-up. I have also looked in the Task Scheduler Library and nothing there either. I'm very much a novice when it comes to computers but I can usually follow detailed instructions if you know what I mean.
 
Neil,
it can also be running from the registry....
so try:
start --> Run --> regedit
once that opens, do a ctrl+f (find), and search for that dll file name, once it finds it, just delete the registry key, then press F3 (find next), and delete it etc... and keep going until it's done.
 
open my computer and click C: drive then in the search top right type the file name listed ( t9n etc etc ) , then when it find it it should give you the folder location, then we can see what folder / app its associated with , though as it says it cannot be found it could be that soemthing was removed that is or was using it. in which case grab a copy of ccleaner and run that to see if that gets rid
 
Gavin.... a search of the registry didn't find anything???
Dean.....searched the C drive and nothing there either??? I have CCleaner installed and run quite often, its never picked anything up, neither has Malwarebytes, Spybot, Widow washer or F-Secure
 
can you see the full file name any way. all it shows is C: program files ~3
try this
Go to Start > Control Panel > Administrative Tools then Open Task Scheduler and click on Task Scheduler Library.......Look through the list for an entry related to your dll if found right click and delete.

you can also try this
  1. Reboot and wait until the message appears. Leave it on the screen.
  2. Launch the Task Manager.
  3. Click the Processes tab.
  4. Click the View menu item, then add the "Command Line" column to your display.
  5. See if you can identify the process that generates the pop-up panel. Its command line is likely to give you the information you need.
 
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and lastly
use a program called searchmyfiles 2.52 from the majorgeeks website.
type in the filename.cpp that was showing on the RunDLL error window.
takes a while but found should find the file delete the file and the issue should be resolved
 
Just to make sure I'm doing what you tell me correctly, when you say enter the file name into a search box, should I be entering the name in full ie. C:\PROGRA~3\t9nbqmbcl.ccp if so why is there no "M" on the end of C:\PROGRA :confused:
 
dean messenger said:
can you see the full file name any way. all it shows is C: program files ~3
try this
Go to Start > Control Panel > Administrative Tools then Open Task Scheduler and click on Task Scheduler Library.......Look through the list for an entry related to your dll if found right click and delete.

you can also try this
  1. Reboot and wait until the message appears. Leave it on the screen.
  2. Launch the Task Manager.
  3. Click the Processes tab.
  4. Click the View menu item, then add the "Command Line" column to your display.
  5. See if you can identify the process that generates the pop-up panel. Its command line is likely to give you the information you need.
Click to expand...

Dean, I have had another look in the Task Scheduler Library and can't see anything that resembles the error. I looked in the task manager while the error was displayed on the screen and the only thing I found was this........

Capture_zpshq64bwiz.png


When I clicked " End Process" the error message cleared off the screen.
I will wait to see what you think before running the searchmyfiles program.
 
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yep whats most likely happened is your malwarebites or other cleanup software has a removed a virus but in that process the virus may well have had a bit of coding hidden inside a windows file or corrupted it and now that coding is looking for the virus to launch it within a legit file and cant find it so reports the error. normally the Rundll32 is only pointing to the miscreant file. if you right click that rundll you should be able to see from the properties all assoctaed processes which should then allow you to track back to the file ( probably find its buried somewhere in temp or program files ).
Also the above is task manager not task scheduler, so its slightly different. if you go into task scehduler you should be able to find the actual file thats linked into the runddl and remove it
 
yes the rundll is windows file but will have associations attached to it and its one of those causing the problems. in easy terms think of the rundll32 as the hub od the wheel and the file with the issue is a broken spoke. you have to scan associated files to the dll to find the problematic one using the method above with TASK scheduler ( not TASK manager ) . or using the software in the link above and searhcing for the related CPP file
 
beyond the blue said:
Just to make sure I'm doing what you tell me correctly, when you say enter the file name into a search box, should I be entering the name in full ie. C:\PROGRA~3\t9nbqmbcl.ccp if so why is there no "M" on the end of C:\PROGRA :confused:
Click to expand...
the problem is the dialog box is abbreviated hence why no m and a ~ symbol, bit like saying hello good evenin~ etc etc .. makes its a right royal pain to find the source of where its missing from
 
OK.

First off - don't try to get rid of rundll or rundll32 - these are essential parts of the operating system. They are used to run bits of code in a dll file. A program will call the rundll routine and ask it to, well, run a dll. The error you're getting is because some program in your startup is asking rundll32 to do something, but it can't find the actual file it's being asked to run. Here's a link to describe what rundll does and some clues as to how to fix the error... LINK
 
Thanks fellas, I'm afraid it's too complicated for me so I'm going to leave it alone and live with it! As McMurphy said in One flew over the cuckoo's nest "But I tried, didn't I? Goddamnit, at least I did that". :)
 
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Is the problem that the file just doesn't exist anymore. Yet at startup something is trying to launch it. You'll need to find what is trying to launch it as startup, most likely some batch file or something. Best way is to disable your start up items and reenable them one by one to find the culprit.

Once found either uninstall or if you want to keep it reinstall to repair.
 
its very frustrating as its an easy fix once you can find the full path that the error is referring to.
you could try this way to locate the path.

. Open Control Panel from Start menu and search for Folder Options. Go to Folder Options window, under View tab, tick Show hidden files and folders and non-tick Hide protected operating system files (Recommended) and then click OK.

t9nbqmbcl.cpp is the file name but its missing so we need the path to where its supposed to be or associated with. so.....do the above then do a restart.
hit F8 durinf restart and choose the following

SAFE MODE WITH NETWORKING

. Under Safe mode with Networking, please hit Ctrl+Shift+Esc (Ctrl+Alt+Delete) keys together to pull up Windows Task Manager; go to Processes tab on top and scroll down the list to find processes associated with “The specified module could not be found” Message and click End process.

Open Registry Editor by pressing Windows+R keys and pull up Run box and searching for regedit.

5. Find out and delete files and registry entries as below:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

6. Restart computer back and check out if the error still shows up again.
 
dean messenger said:
will be the rundll32 , dont worry your only closing it temporarily to be able to eliminate it
Click to expand...

The only file that had dll in it's name was " dllhost.exe " so ended that process, followed the rest of your instructions, re-started and the error warning was still there. I'm giving up on it mate before I put my fist through the screen. " "Life's too short" Thanks anyway.
 
Having done some googling I'm afraid to say that it looks like your problem is caused by some malware that got on your computer. There are several pages with people describing the same symptoms - the only difference being the first part of the xxxxxxxx.cpp filename. There doesn't seem to be a simple fix. Thsi link - LINK - seems to be the only one I can find that has sorted it.
 
if you still have the antivirus/ malware software installed you may actually find the troubslome file listed in the archives which may then help to fix the problem.
its not having the full pathway thats the real issue as clearly its something thats running on stop up ( a service of some kind ) that may have got infected and is required to run, the malware has removed the affected file but has buggered up the service.
once thats found then the ervice could be reinstalled or repaired ( minus any virus ) and fix the problem.
 
Something I've been saying from the start ;) Ok not in a malware context, but it is clear that it isn't the file itself that is the issue, it is whatever is trying to launch it...
 
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