*Rant* tried to buy a matress

mrgubby

mrgubby

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Brian
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I've been looking for a new matress for my daughter (fair swap I say) for the last few days, after much dithering one was found in my local "Dreams" shop.

A nice comfy matress for the princely sum of £250


"I'll have it" said Mr G

"That'll be £280" said Dreams

"what, why, your joking" said Mr G

"Delivery Charge"...

"I'll pick it up"....

"£30 pound delivery to shop"


"Your having a laugh" said Mr G, "how can you charge delivery to your own shop"


We don't stock matresses, they have to be ordered from our Enfield depot"




I've never heard such complete ******* in my life, a shop that charges you to have it goods delivered to itself :bang:.

This was not a "web" deal, it was for a matress on display in their matress show room :shrug:

*Rant over*
 
I'm sure there's a regulation somewhere that if goods are marked at a price - they have to be sold at that price "invitation to treat" as I recall
they can only refuse if it was obviously a silly mistake
just adding £30 ain't!
 
mmcp42 said:
I'm sure there's a regulation somewhere that if goods are marked at a price - they have to be sold at that price "invitation to treat" as I recall
they can only refuse if it was obviously a silly mistake
just adding £30 ain't!
Click to expand...

They can, the sticker is an invitation to treat. The seller simply gave him an counter offer (even though it is higher) at £280.

EDIT - Well, they can refuse to sell it to anyone....i dunno if they can put the price up though...
 
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but but but
if a supermarket has beans on a shelf marked 2p a tin
yet the till says 3p
they have to sell for 2p

isn't this the same?!?
 
I suppose he could go to their Enfield depot and see if they try the same trick there. It's worth passing it on to trading standards on the off chance but there's probably no case to answer. The best course of action is to not shop there and tell all your friends what a rip off the place is, a bad reputation lasts far longer than a good one.
 
We recently bought a queen size and a single at Dreams. And we were quoted a delivery charge. Yes, they do deliver from a depot and none are held in stock in the stores.

We said that we wanted a 'discount for quantity' - equivalent to the delivery charge. The salesman knew I was serious and agreed. He was, let us say, a salesperson of more senior years. I suspect a younger salesperson would not have been so flexible.
 
'£30 for delivery to you? Hmmm. Ebay it is then.'

:lol: That's insane.
 
mmcp42 said:
but but but
if a supermarket has beans on a shelf marked 2p a tin
yet the till says 3p
they have to sell for 2p
Click to expand...

No they don't.

The price display is the invitation to treat, when you arrive at the till the sales price is quoted again and you can agree or disagree on the confirmed price. This stops shops that misprice by an order of magnitude (for example) losing all their profits because of a labelling error.

If however the shop don't change the label, or alternatively knowingly display a wrong price in an effort to deceive then that is a matter for trading standards but you will never prove it.

In essence they don't have to sell it to you, but many will just to stop people making a scene*

*this does not constitute legal advice, I am not a lawyer nor am I telepathically linked to one. Property prices go up as well as down, your investment is not without risk, mat contain traces of nunts and/or seeds, not suitable for vegetarians

Incidentally I would have asked for a discount for prompt payment of a suitable fee, perhaps £30. alternatively try and charge him an admin fee for processing the delivery ;)
 
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:bang::bang::bang:
Our local dreams is not a great deal better
"8 weeks delivery for a friggin head board? your having a laugh pal!
with some "serious negotiation" I eventually got it down to 4 weeks,
and yes it did arrive in store at that time and no there were no delivery charge either :D ( Collected from store)
 
mmcp42 said:
but but but
if a supermarket has beans on a shelf marked 2p a tin
yet the till says 3p
they have to sell for 2p

isn't this the same?!?
Click to expand...

Wrong. They only have to sell at 2p if it goes through the till at 2p, if it goes through at 3p it's sold at 3p (but may get it reduced as a sign of good will)
 
Uneducated_Rick said:
Wrong. They only have to sell at 2p if it goes through the till at 2p, if it goes through at 3p it's sold at 3p (but may get it reduced as a sign of good will)
Click to expand...

They don't have to sell it to you at any price, even if it's correctly priced and you go up to the counter with the correct money, the shop can still legally refuse to sell the item to you. As noted previously, a price displayed or advertised is merely an "invitation to treat", that is for you to make an offer of the advertised price.


Going back to the original moan post, Arnold Clark have a better one than that - they'll have, say, a secondhand silver Corsa priced up at £5995, so you go up and say "I'll take it" to which the salesman replies "very good sir (or more likely "pure minit'd man" :lol:) that'll be £6270..."


"Err...why?"

"Because metallic paint is a £275 optional extra" :thinking:

I've always been tempted to go in and say, "aye okay, I'll take it without the metallic paint then" :naughty:
 
Harveys wanted £55 to deliver a dining table, but still charged £10 to have it delivered to store and collected from there!!!!!
 
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