Pulling my hair out with Elements 7

[pragmatist]

Had a PC problem the other day and had to wipe drive and start again. Now i can't load RAW images into Elements 7. Keep getting a file is damaged (which it isn't) message or is a format that cannot be included in the organiser message. Funny thing is Canon DPP allows me to load the raw images and work on them. I have the latest RAW codec downloaded plus Adobe Raw reader which supports Elements 7. I have tried reloading Elements 7 but still the problem remains. I am now at a loss and ready to buy a film camera again.

 

[cosmix3]

You may need to update teh Adobe Raw if you re installed, have to do that for my 7D (just instaslled on a new PC)

 

[pragmatist]

You may need to update teh Adobe Raw if you re installed, have to do that for my 7D (just instaslled on a new PC)[/QUOT

Had done that and still cannot open CR2 raw files...:bang:

 

[cosmix3]

Which version of Camera raw is it you have, I am running 5.6 (from System Info), I know that the installer didn't work for me, and had to install manually.

 

[pragmatist]

Yeah got 5.6

 

[cosmix3]

That is starnge then, do you have anywhere on line you can upload a raw, I could try to open it for you, would help discover where the problem is.

 

[pragmatist]

There is definately nothing wrong with my raw file as it opens perfectly well in DPP.
Thanks for the offer though, Much appreciated. This has totally stumped me.